United Kingdom
Review of APC
Reply from APC
Hello,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
Regards,
Alina.
Customer.relations@apc-overnight.com
Review of Triodos Bank UK
Account now closed.
1) Despite confirmation that my cheque book would be printed in a certain format, was not done.
2) Stopped offering overdrafts within weeks of opening - although not in need of one, I thought that is what Banks are for?
3) Promotion of LGBTQ+ in no way should be connected to a Bank. It should be there for all customers, not just for a minority.
Reply from Triodos Bank UK
Hi Steven,
Thank you for your review and for taking the time to raise your concerns. We have addressed the three separate points below.
As part of our security procedure, we print chequebooks with the name provided on the account.
Regarding our overdraft offering, in line with our commitment to delivering positive impact, whilst remaining efficient, we must prioritise certain product areas. Therefore, after careful consideration we removed the overdraft from our personal current account in June 2024. We apologise for any inconvenience the removal of this option may have caused.
Triodos is a proud ally of the LGBTQ+ community and we seek to promote social inclusion and human dignity in everything we do, including in our content and communications. Please access this page if you would like to read more about our approach to diversity and inclusion: www.triodos.co.uk/diversity-and-inclusion.
Kind regards,
Jim
Review of Vision Express
Everyone on the staff treated you extremely well and you felt like a valued customer, not just another number.
The advice given was welcomed and taken on board.
The excellent owner made my visit to the opticians a joy, not a yearly chore.
Review of Paperchase
Reply from Paperchase
We're thrilled to hear you're satisfied, thank you for choosing Paperchase!
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