Mark Wheeler

CHILD TAX: Aer Lingus now charge a what is essentially a "Child Tax". We have three children under the age of 11 years old and did not care where we sit so did not want to pay extra (€55) for specific seats. However Aer Lingus now have a policy of not trying to seat children next to their parents therefore ensuring that parents must pay extra for the seating of each family member.
This was the same for all passengers: another family had their three year old sitting 25 rows away from their parents.
This is terrible

Deliberately put my young children in different parts of the plane…. No attempt to seat a 7, 10 & 11 year old together….. check other airlines first and pay more if you need to

We bought a new fridge from Powercity. They were meant to install it and take away the old fridge.
the delivery guy arrived with the new fridge in it's packaging and left it sitting int he middle of our kitchen in its box.
He would not plug the new fridge in or take the old fridge away because the old fridge had not been fully defrosted (it had been emptied). He just walked and told us he would come back when we had defrosted the old fridge.
When I emailed Powercity to request someone to call our and collected the newly cleaned and defrosted old fridge they wanted to charge me €25 and would not waive the fee.

TERRIBLE SERVICE

DO NOT TRUST - FOOD NOT DELIVERED BUT CHARGED FOR.

I ordered food from Deliveroo at 7pm. When the food had not arrived by 9pm I called the restaurant who said it had been sent out. I then called Deliveroo directly and spend more than 40 minutes on the phone to them.
They insisted the order had been delivered and they were unwilling to reissue the order. They also charged me for the non-delivered order and essentially blamed me for their non delivery.
No one rang my doorbell or came into my garden (I live in a house and have CCTV). I am hungry and very frustrated and angry.

Total Scam: Beware and Stay Away.
I made the mistake of giving them my phone number online more than a month ago. I got a call back from them asking me to put money, I said I had decided I was not interested.

Since then I have had phone calls every day of two, normally from different UK numbers but from some Irish numbers. I have told them politely and then aggressively that I am not interested and to stop harassing me.
They continue to call. I have stared answering the calls and then leaving them on hold to waste their time as they are trying to waste mine, they still call.
SCAM: NOT NOT ENGAGE

DO NOT USE - NOT TRUSTWORTHY.
I used this company for a car rental in Spain as I thought they were trustworthy. I paid a premium for my car rental and included everything.
Upon collection I was charged extra for "Out of hours surcharge" even though my car rental details included "Out of hours surcharge". They absolutely refused to accept that I had paid for this already (although it is clearly stated in the contract) and forced me to pay extra or not get the car. "It's what the system says, Only doing my job"

DO NOT USE - NOT TRUSTWORTHY.
I used this company for a car rental in Spain as I thought they were trustworthy. I paid a premium for my car rental and included everything.
Upon collection I was charged extra for "Out of hours surcharge" even though my car rental details included "Out of hours surcharge". They absolutely refused to accept that I had paid for this already (although it is clearly stated in the contract) and forced me to pay extra or not get the car. "It's what the system says, Only doing my job"

I bought a dishwasher. The installation of the machine was second rate and I had problems with it a few months later. Appliances Direct told me it was "wear and tear" and have refused to sort out the problem.

They sold the product but won't stand over it.....

Shoddy!