Jamie McKinnon

A discount code I used didn't apply properly which meant I was charged the full amount.

When I noticed and contacted them they initially refused to apply the discount but after I went back to them they did sort it at the 2nd attempt.

Ordered a month ago and arrived today. Shipped from china.

I ordered some Hoka trainers - because of the other reviews here I ordered some genuine ones too so I could compare them when they arrived.

Having done that today I can confirm that they are fake. There are a few details that are not quite right but they do look pretty close to the real thing.

I have requested a refund and will update once I get a response from them.

Update - After a lot of back and forth I've been refunded and told to keep the shoes as well.

Quick and easy. Repair looks to be good as well

Turned up, changed 2 tyres and was gone in about half hour. Excellent.

Seems to be working. I started using minoxidil about 6 months after using only finastride so it's hard to say how much minoxidil is working and how much is the finastride as I was already seeing results from using this exclusively. I bought my finastride from somewhere else.

The sofa is really good. Looks good, it is comfy and a good size for the room. The only reason I am not giving 5 stars is due to the very long delay. It was supposed to arrive in November/December and I didn't receive it until April.

I had an online consultation a couple of months ago and was told I needed a 2200 graft. Today Paul physically examined my hair and said that I didn't need surgery at this stage as finastride may be able to get the results I need without surgery. I was a bit surprised by this as my surgery slot was already arranged for this week but it is really good news and really shows that you are doing the best things for your patients-even when financially it is to your detriment. I will be sure to tell anyone that I can about the excellent service you have provided.

Happy in the end. Had to order a new tap as the old cartridge jammed. Had a previous chat where they were not helpful and couldn't give the size of the replacement cartridge. But free of charge replacement as under warranty so can't complain.

Chloe C was really good so 5/5 for her definitely!

The good: The bathroom looks great, the products are good quality and the price was good. I phoned to make a change to my order and it was done quickly and easily.

The bad: I was given a delivery date. This might lead you to believe that this is the date on which it will be delivered. Do not be so easily fooled reader! I called only to discover that the delivery date is in fact the dispatch date. When I complained about this blatant abuse of the English language I was told that as I lived in an out of area post code that it could be up to 10 working days after the 'delivery' date before I received my order. I was also told after numerous complaints that this is on their website (a lie, although one a couple of staff were insistent on despite not being able to show me where) and that nothing could be done to help as they couldn't contact their courier service to rectify their mistake.

I did eventually receive the order and all was well with the world until it was unboxed and there was a missing part. I phoned again and was told 3-5 working days later I would receive the part. Now you can probably guess I was skeptical about this date I was given. 3-5 days from the date I called? 3-5 days after the following Thursday? 3-5 days after Christmas? But no I was assured it was 3-5 days after the day I called.

It is now 10 days after this date and after a call this morning I have learned that the item was never sent out. But it is being sent by express delivery! Today! Definitely today. Probably. Maybe...

Update: I got this delivered a couple of days later. BUT it was the wrong size. Of course it was.

So after ANOTHER phone call they resent it again. And I do mean resent. As in they sent the wrong part again. Knowingly. Because they didn't have the right part!

I mean this is beyond a joke. They are unbelievable. And still they have offered nothing other than a tepid apology.

I have gone from being annoyed at a couple of mistakes to being genuinely amazed at their total incompetence.

Awaiting another call today to confirm that a whole new screen is being sent rather than the missing part which should have happened when they realised that they didn't have the missing part. But that would have been too much like common sense to Victoria Plumb.

Jacket not the same as pictured on the website. Apparently upgraded the jacket but not changed the pictures. Suit is good quality but will be returning as don't like the new design. Response was fine from current service email when notified of problem and return is free