Nick

What a top class provider, cost effective parts dispatched same day from Europe delivered to the UK next day, can’t praise these guys enough, I can’t get parts delivered in country at this speed - well done guys!

Having used the channel tunnel for many years I found their price to be more expensive than the ferry, so booked with P&O. From start to finish I was delighted by the customer service. The website booking was a bit clunky but having booked I telephoned and spoke with a customer care agent who listened to my request and adjusted my booking to my requirements.
Boarding was quick and efficient, the pet lounge was fantastic even with my reactive dog, every dog had their own booth, there were water bowls for the dogs and liquid refreshments for the humans too. Disembarking the ferry was also quick and efficient.
I will definitely be booking again.

Parcel was late at pick up from drop off point and delayed at hub, so a two day parcel too a week.

Needed a bit more storage at home and for on the move, having used CEX previously I checked the website and 4tb of storage was cheaper to buy at CEX than anywhere else so already confident with the service I used them again 48 hours later my new toy was in my hands

Thank you CEX

Purchased windows and asked the question directly to the sales rep, can these sash windows lock in any position, the response "Yes"; now they are installed, no they don't, so raised a complaint with Safestyle had a surveyor out who was interested to see how insecure the windows are and said he would take the findings back to the design team.
Today received a letter back from Safestyle stating they have interviewed the Sales Representative and are stating that he sold what are known as travel stops, but did not advise that these could lock the window in any position or height, someone is not being accurate with the truth.

So ultimately Safestyle are accusing me of being a liar!
Appalling customer service. Using the travel stops means the windows are not lockable and therefore if you order Sash Windows from Safestyle do not expect to be able to lock them open despite what their representatives tell you.

The windows were made to the exact measurement of the openings, not allowing for any tolerance as such the fitters broke a window, pushed out a row of bricks, left me with a door that locks intermittently and are not interested in resolving any of it.

To add insult to injury their claim of buy one get one free is not factually correct and can be misleading, I have had an alternative quote to replace like for like after the fiasco with another company who have quoted me near on the same price but they are not buy one get one free.

My advice is steer clear of these cowboys, they are too big to care and are not interested in resolving any issues!!!