J Ives

False advertising... You're offered a free trial and if the foundation doesn't suit or fulfill your needs as it hasn't in my case, this is a moisturiser, my colour didn't change at all and it certainly didn't cover any blemishes or sun spots. And yet when look want to return the product it has to be unopened. If you look at their returns policy as I've posted below it's contradictory and certainly doesn't comply with our 'not fit for purpose' policy here in the UK. I wouldn't touch this product it's a con. Wish I'd read the trust pilot reviews before buying. Lesson learnt.

Returns & Refund Policy — May Cosmetics
At May Cosmetics, we believe finding the perfect foundation should be effortless. That’s why we offer a 30-day foundation trial—if the shade, texture, or coverage isn’t quite right, you may return it with no questions asked.
Your satisfaction comes first, and we’re here to help you feel confident in your skin.

Return Window
We accept returns within 30 days of receiving your order for foundation products under our trial policy, and within at least 14 days of receiving the items for all other eligible products, in compliance with consumer regulations.

Eligibility for Returns
To qualify for a return:

Products must be unworn, unwashed, unused, and in their original condition.

All tags, seals, and protective liners must be attached.

Items showing signs of use, wear, or damage may be rejected.

Returns for bundles must generally include all bundled items.

Please note: Delays caused by customs clearance are outside our control and are not valid reasons for a return.

How to Initiate a Return
To start a return, contact our.....

Your order number

A brief explanation of the reason for return

Self-Service Returns
We offer a streamlined Self-Service Return process:

Once you request a return, we will confirm the return shipping cost.

After you approve the cost, our support team will send you a registration link.

You must provide a valid reason and clear supporting evidence.

Our Returns Team will inspect the item upon receipt.

You will be notified of the outcome via email.

May Cosmetics reserves the right to deny any return lacking sufficient explanation or accurate documentation.

Return Shipping Costs
Customers are responsible for return shipping costs, unless the return is due to our error (incorrect, defective, or damaged item).

Once the return cost is approved, we will provide the link to begin the return.

The return shipping cost will be deducted from your refund.

Very disappointed with the side sleeper pillows. I ordered 4 (big mistake to order 4 without trying) I tried one pillow and found it to be horribly uncomfortable. Very hard pillow and one corner was not filled and I couldn't puff it up so that it would fill. I wish I had read previous reviews and bothered to read the return policy. Returns are at customers cost. To return mine it was £15.00. I could have bought a pillow for that price probably better than the Kallysleeper. Buying a pillow I now realise should be done hands on and feel not online. Expensive mistake.

I have never come across such a poor quality nail polish in my many many years of using nail polish. This is without doubt the worst and I'm kicking myself for ordering 3 bottles straight off instead of trying out one. The colours are lovely but literally within hours the polish was chipping. More chipping on day 2, I repainted chipped polished nails, same thing occurred. This is a very expensive polish and a complete rip off. I certainly do not recommend this polish and wish I had read the reviews before ordering. Wish I could return unopened bottles for a refund. Steer clear of Nails Inc

Fast and efficient service.

Thank you Mike for your help in dealing with my issue quickly and efficiently and getting the approval I needed for the treatment that I require.

I have bought many jumpers from Holland and Cooper and I am thrilled with all of them. Always great quality and lovely designs. I can highly recommend this company and look forward to your new season designs.

Sukhbir and Shere are the two gentlemen who delivered my bed. They very kindly moved my old bed to another room. They installed my beautiful new bed very quickly and took away the packaging. They were both friendly and helpful. Thank you to them both. Ref 173797

I already had one and needed another, it really does stop the squirrels. My first one has 3 pirches the new one only 2 which is a shame. I would have given it 5 stars but I do think it's rather pricey and delivery time was slow.

I have always really liked the classic chicken soup but recently although it still tastes good there are very few chicken chunks in it. The last few I've had had no more than 3 chicken chunks. Very disappointing. Is this something I can expect from all future cartons?

I have 2 Samsung tvs, a Humax box and my partner has a new LG TV and sky and neither of us can get ITVX. Very frustrating as we wanted to stream the brilliant new series Maternal. Many of my friends are also experiencing the same problem and those that can get it say the streaming is very unreliable and constantly freezing. When will this issue be sorted?

Having not been able to make use of the full page layout options because they seem to have been taken away and mostly having to create my own layouts which I found very time consuming I will probably be looking to another company to do my books. Shame as I have been using your company successfully for years.

The layout options have become very limited when I've been creating an A4 photobook unlike other times when I've plenty of choice of layouts per page. I have contacted PhotoBox by email by chat box and by Phone and absolutely nothing has happened and the situation is just the same I must say I'm very disappointed at this point and unless it's resolved I will have to create my books elsewhere. Unless this changes I can't recommend PhotoBox, Customer service has been shown to be lacking.

Thank you for your response but you haven't resolved anything, I still have very little choice of layouts when trying to create my book. What I want is for this to be corrected and the much larger choice of layout options reinstated. Will this happen or should I go elsewhere for my book creations. As mentioned I have already spoken to one of your agents and done a live chat with no resolution and as yet have not had a response to my email to you.

My dear late father had prepaid his and my late mother's funerals. We couldn't have been more pleased with the way everything was handled. Thank you.

All very easy and quick. Thank you Charlie.

I ordered 4 pairs of ladies jeans and returned 2. They arrived quite quickly but took weeks to get my refund for one pair and still waiting for the other refund. Items both sent back same day.

My items took weeks to be delivered so arrived way after the birthday they were gifts for.

Good service, item arrived earlier than predicted and so far working well.

I find Hermes delivery to be excellent and the ladies who deliver friendly.

Highly recommend Halo. Excellent work done and friendly staff. Thank you

Perfect fit and keeps my boot clean from dog hair and smells.