TP

Terry Pack

United Kingdom

Reviews

Review of Phonely


Rated 5 out of 5 stars

Brilliant Service

Had to call as I had an issue with my connection. Spoke to Ali and she talked me through getting my phone back on line. She was helpful and caring and after a few checks we were back on-line. Great service.

4 September 2026
Unprompted review

Review of ao.com

Review of BJS Home Delivery


Rated 5 out of 5 stars

Very good communication and careful…

Very good communication and careful handlers of my expensive new TV and sound system-well done to all

26 January 2026

Reply from BJS Home Delivery

Good Morning,

I'm happy to learn of your positive experience.

I thank you for taking the time to share this feedback.

Kind Regards,
Abhi,
BJS Home Delivery.

Review of Richer Sounds


Rated 5 out of 5 stars

Everybody in the Brighton store were…

Everybody in the Brighton store were most helpful in the choosing and then purchase of my new TV and sound system. Good communications too.

20 January 2026

Reply from Richer Sounds

Thank you for your wonderful feedback

Review of White Horse Energy


Rated 5 out of 5 stars

Another delivery of kiln dried logs

Another delivery of kiln dried logs - delivery on time and distribution company helpful on delivering the pallet to our garage. As always, the logs burn great.

24 November 2025

Reply from White Horse Energy

Thank you for your continued support! 😊 We’re so pleased to hear that your latest delivery arrived on time and that the distribution team was helpful in getting the pallet to your garage. It’s great to know the logs are burning well as always — your loyalty means a lot to us!
If you have a moment, we’d really appreciate it if you could also share your experience on Google Reviews. It helps us reach more customers and keep delivering the best service possible.
Thank you again for choosing White Horse Energy — we look forward to your next order!
BJ

Review of Ryobi Tools UK


Rated 5 out of 5 stars

Another great Ryobi tool

Another great Ryobi tool - can't recommend their tools enough, and with using the existing (same) batteries is really helpful.

10 November 2025

Reply from Ryobi Tools UK

Hello,

Thank you for taking the time to write your review.

We are happy to hear that our tools and service were excellent, and we look forward to welcoming you back in the future.

Kind Regards,

The Ryobi UK Team

Review of Lookers


Rated 5 out of 5 stars

Great Service

As usual, everything went fine at this service. Polite, helpful and customer focussed and a pain free experience.

25 September 2025
Unprompted review

Reply from Lookers

Hi Terry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lookers Head Office. Please don't hesitate to reach out if there's anything additional we can do for you. - Lookers customer service & resolution team

Review of Cormar Carpet Company

Review of Phonely


Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service - very knowledgeable and very helpful. Would thoroughly recommend as a very good solution if moving away from BT Digital Voice

8 July 2025
Unprompted review

Review of Groupon UK

Review of Ryobi Tools UK


Rated 5 out of 5 stars

Great Qulaity and Service

Delivery was on time and the quality of the tools, and the design, would appear to be great to me

23 March 2025

Reply from Ryobi Tools UK

Hello,
Thank you for taking the time to write your review. We are happy to hear that our service was excellent, and we look forward to welcoming you back in the future.
Kind Regards,
The Ryobi UK Team

Review of Firewood.co.uk


Rated 5 out of 5 stars

Great logs which burn well

Great logs which burn well, good value and great delivery - the driver from the Newhaven delivery depot was really helpful. Will definitely order again.

17 February 2025

Reply from Firewood.co.uk

Thank you for your fantastic feedback! We're so pleased to hear that you’re happy with the quality of our logs, their burn efficiency, and the value we offer. It’s also great to know that the delivery experience was positive and that the driver from the Newhaven depot was especially helpful. Karen - Customer Service Manager

Review of fortec-distribution.com


Rated 5 out of 5 stars

Received a delivery of logs today

Received a delivery of logs today. The pallet was delivered as promised and the time slot was also achieved. The driver, from the Newhaven Depot, was particularly helpful and polite. He delivered the pallet direct to my garage in Barcombe, as requested, and definitely can be recommended for his customer service skills.

17 February 2025
Unprompted review

Review of Firewood.co.uk


Rated 5 out of 5 stars

Great Experience

As always, really good product and excellent delivery - the driver who delivered was exceptionally helpful, and delivered into my garage, as requested.

21 October 2024

Review of Lookers


Rated 5 out of 5 stars

Great Service

A Mercedes B service was carried on my 4 year old GLE - all went as planned and my car returned satisfactory. I have been using this garage for 7 years to have my MB cars serviced. Great customer service from the MB Service Team, as is my usual experience for Brighton MB. Can thoroughly recommend on my experience

1 October 2024
Unprompted review

Reply from Lookers

We would like to thank you for taking the time to leave this review. Your support to Lookers is much appreciated.

Lookers Customer Service & Resolution Team

Review of Octopus Energy

Review of Easy Garden Irrigation


Rated 5 out of 5 stars

Good Experience and Helpful, Informative Website

Good, informative website to help design a garden watering system. Ordered items required and the items were delivered to me promptly, soon after ordering

8 April 2024

Reply from Easy Garden Irrigation

Hi Terry,

Thanks for leaving a positive review. It's great to hear you had a good experience shopping with us. We always try our best to help our customers and make them happy. If you need anything else, you know where to find us.

Kind regards,
Sean - Founder of Easy Garden

Review of APCOA UK


Rated 5 out of 5 stars

Good Experience

All worked well - both booking and using on the day

30 December 2023

Reply from APCOA UK


Thank you for your Trust Pilot Review.

Your feedback is very important to us, and we value any feedback we receive.

We are happy that our service’s met your expectation, if you require any further assistance please don’t hesitate to get in touch.
Kind Regards

Customer Service Team
APCOA Parking

Review of TORRO


Rated 5 out of 5 stars

Great Product

Great Product. All as described and delivered promptly. Quality looks good and I am sure it will last a long time.

15 May 2023

Reply from TORRO

Good Afternoon Terry,

Thank you for taking time to provide us with feedback and a 5* review following your recent TORRO purchase. We really appreciate it.

We are delighted to hear how happy you are with your iPad Pro 11" Leather Case in black with red stitch detail. It's great to see you chose to take advantage of our personalisation service by adding initials to the case.

We look forward to seeing you add to your TORRO collection in the future.

If we can be of any help or assistance please do not hesitate to contact our dedicated Customer Care Team at customercare@torro.co.uk who are online daily between the hours of 10am and 2pm (UK TIME).

Kind regards,
Rachel - TORRO Customer Care.

Review of Charlies