S-

Sam --

United Kingdom

Reviews

Review of Water2


Rated 5 out of 5 stars

Top product backed up by top service

The new filters are even better then the old ones giving higher flow. They're slightly wider though so the old cover doesn't fit. Not a problem as it doesn't really need a cover but I thought I would let them know just in case it was an issue. Within 30 seconds of sending an email they sent me a code to order the new cover for free and 2 days later it arrived. Top product backed up with top customer service.

28 August 2026

Reply from Water2

Hi Sam,

Thank you for your fantastic review!

We're really pleased to hear you're enjoying the updated filters and that our team was able to assist so quickly. It's great to know you were happy with both the product and the service you received.

We really appreciate your feedback and support.

Best wishes,
Amy
Head of Water2 Customer Support

Review of Openreach

Review of smol


Rated 4 out of 5 stars

Great idea but could be better.

I use several products all the time because I like them. Plenty more I have tried and didn't get on with as well. The biggest issue I have is getting things sent out together. When I've order several products at the same time and they get dispatched separately and arrive on different days. I believe this is down to Royal Mail but I don't understand why Smol doesn't put everything in a box together so this doesn't happen.

27 March 2026

Reply from smol

We are so pleased to hear that smol has been a great fit for you and that you have found several products you love to use all the time! Thank you for your wonderful support and for sharing your experience with us.
We are always looking at improving what we do, so we really appreciate your feedback regarding how your items are packaged and dispatched. Your wonderful choices are making a huge difference to our planet, and we are always working on exciting ideas—so please watch this space!

Review of Yoto


Rated 5 out of 5 stars

Great service support thanks.

Contacted Yoto about a battery issue with a Mini that's had a lot of use for several years and they offered a free battery replacement kit. It was really easy to fit and I couldn't be happier with the service. This was not expected as I thought I would have to pay for the battery at least!

10 March 2026

Review of hmv (UK)


Rated 5 out of 5 stars

Great

Great! Got what we wanted

18 March 2026

Reply from hmv (UK)

Hello Sam

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Review of Raffall™


Rated 4 out of 5 stars

Seems a good platform

Seems a good platform. Has a bit of an odd thing where it logs you out and you have to sign back in again but apart from that it seems to do the job.

20 February 2026

Review of Modelsport

Review of Barclays


Rated 3 out of 5 stars

Overall I am happy with Barclays but…

Overall I am happy with Barclays but based on the recent transaction I was contacted about I scored then 3 out of 10.

1 December 2025

Reply from Barclays

Hi Sam, thank you for taking the time to leave us a review on Trust Pilot, I'm sorry to hear that we did not fully meet your expectations this time.

We always want to make sure you're fully supported with your banking needs and that expectations are met. With that being said, I've left our contact page here where we can discuss this further through a secure channel 👉 https://www.barclays.co.uk/help/contact-us/

Thank you again for your feedback, have a lovely day ahead!

Lucy

Review of Air Con Centre


Rated 5 out of 5 stars

Free next day delivery and half the…

Free next day delivery and half the price of Screwfix what's not to love ?

22 June 2025

Reply from Air Con Centre

Thanks, Sam 😊 Great to hear you were happy with the price and the free next day delivery. Can’t argue with that – what’s not to love indeed ☀️⭐ Best wishes, Sam

Review of smol


Rated 3 out of 5 stars

Great idea needs better implementation

I fully agree with the packaging ethos of smol but I find the products are, on the whole, a bit expensive for what they are. I have tried many the cleaning sprays, washing tabs and deodorant are regulars. Others, like the toothpaste, I like the flavour but it's not as effective as some other, no doubt less ethical, brands.
The other issue is the ordering on the website. I often go on to request an order brought forward, no problem, but then a few days later they send me something else without warning and I wonder why it doesn't make it easier to see scheduled deliveries and lump them together. I have been a customer for several years and over time I tend to reduce the number of different products I get.

21 May 2025

Reply from smol

Thank you so much for taking the time to share such a balanced and thoughtful review and for being a loyal smol customer over the years. We’re really grateful for your continued support and it means a lot to know that some of our products, like the cleaning sprays, laundry tabs and deodorant, have become regulars in your routine.

We also really appreciate your honest feedback on areas where things haven’t quite hit the mark. We’re always working to make our website experience more user-friendly and we completely understand how frustrating it can be when upcoming deliveries aren’t as easy to manage or group together as you’d like. This is something our team is actively reviewing and working on - our smol+ option may be a better option for you where orders can be grouped together and delivered in the same box if orders are over £20.

Thanks again for sticking with us and for taking the time to share such useful feedback. If there’s ever anything we can help with, or if you’d like support adjusting your delivery schedule or product choices, just drop us a message-we’re always here to help:)

Review of Toolstation


Rated 5 out of 5 stars

They had what I needed for a good…

They had what I needed for a good price. Cheaper than Screwfix and still let me return bits I didn't need with no fuss.

2 May 2025

Reply from Toolstation

Thank you for your 5 - star rating! We appreciate your kind words and are thrilled to hear you've found our services reliable and helpful. We strive to provide excellent service and are glad we've met your expectations. Kind regards, Alysha

Review of Peter Tyson


Rated 5 out of 5 stars

Good price on a quality piece of kit

Good price on a quality piece of kit. I bought a nearly new Mission 778x amplifier. It's a fabulous bit of gear in perfect condition. Sounds great with loads of connectivity features and the delivery was super quick.

3 December 2024

Reply from Peter Tyson

Thank you Sam for choosing Peter Tyson and taking the time to leave us such great feedback. We strive to offer the best in AV equipment and deliver excellent service to our customers. We hope you enjoy the amp, the 778x is a super bit of kit.

Review of ACS Custom

Review of BetterMe


Rated 4 out of 5 stars

They refunded the unexpected charges as…

They refunded the unexpected charges as soon as I contacted them. I signed up for a trial and canceled on the last day as the app didn't seem to get my feedback or tailor the workouts to my preference. They charged me over a months subscription in one go already though. They issued the refund immediately though when I emailed them.

18 February 2024
Unprompted review

Reply from BetterMe

Hello Sam! Thank you. That's great to know. Positive feedback from our users is always a great motivation for our team! Kind Regards, Team BetterMe.

Review of Sigma Sports

Review of MandM


Rated 5 out of 5 stars

I have not tried NB before and yes they…

I have not tried NB before and yes they are half a size small but armed with this info from other reviews I got the perfect fit and the price from MandM made it a really satisfying purchase. I will definitely use MandM again and buy New Balance next time I need running shoe. So much better than the pair I got last time that cost nearly £100 more.

11 November 2022
Unprompted review

Review of Bee Zero Waste Ltd

Review of Prestige Flowers

Review of Vivobarefoot


Rated 5 out of 5 stars

The people at Vivo were really helpful

Dealing with the people at Vivo was a pleasure. They were able to resolve a minor issue swiftly via echat and my shoes were received when expected. They are well made and really comfortable.

8 September 2020
Unprompted review

Reply from Vivobarefoot

Thank you for the review. We are always happy to help!
The VIVOBAREFOOT Team