Recent purchase of a Loewe radio was great. The pricing was excellent - the best around. Delivery was fast and efficient. Communication was generally excellent, although a small query raised by emai... See more
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Peter Tyson is a leading independent audio and visual retailer, offering an extensive range of products from the world’s most popular brands online and across our retail stores. Family-owned and trading since 1966, we’ve built a loyal community of customers through expert advice, outstanding service and a genuine passion for quality audio and visual technology. With knowledgeable specialists, flexible finance options, our marketing leading Trade In & Save programme and free delivery on most products, you’re in capable hands with Peter Tyson
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Shaddongate, CA2 5TE, CARLISLE, United Kingdom
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Ordered Samsung soundbar best price I could find on web and it was delivered within 48 hours. Paired with LG G5 tv it sounds incredible.
I've bought a few items from PT this year. They've always had everything in stock, and always with prompt delivery. The packaging has to be to be seen to be believed!
Straight forward purchasing and quick delivery,perfect.
À very good company to deal with, I'd purchased a cd transport with them but it just didn't suit my requirements, so sent the unit back and am receiving a full refund from them.. Many thanks for the team at Peter Tyson, Michael and Liam... Many thanks...
Great company to buy from with excellent products & prices,will definitely be using again in the future.
Really well stocked with great value delivered fast
⭐️⭐️⭐️⭐️⭐️ Fantastic experience with Peter Tyson!
I honestly couldn’t be happier with my purchase from Peter Tyson. I bought an LG G6 TV and LG soundbar, and I was extremely pleased with the price, especially after receiving a discount.
The five-year warranty was also a huge bonus and gave me even more confidence in my purchase.
What really stood out to me, though, was the customer service. Before ordering, I emailed Peter Tyson several times with questions about the warranty and other details, and every single response was polite, helpful and reassuring.
They were incredibly quick to reply — on one occasion, I received a response within about 30 minutes, and I was genuinely surprised when they even replied to me on a Sunday evening!
The delivery was equally impressive. My order arrived in just two days, with free delivery, which is fantastic considering some other retailers were charging £20–£70 for delivery. Everything arrived safely, and the courier was absolutely brilliant — very polite, helpful and couldn’t have done more to assist me.
From the fantastic price and warranty to the incredibly quick communication and excellent delivery service, the whole experience was first-class.
It’s not often these days that you come across a company that combines great prices with genuinely excellent customer service, but Peter Tyson certainly did.
I’m absolutely delighted with my LG G6 and soundbar and would 100% recommend Peter Tyson to anyone looking for a great deal and, just as importantly, a company that actually looks after its customers.
Thank you, Peter Tyson — I’ll definitely be coming back! ❤️
I had damage inside my packaging and Liam was very understanding and accommodating. He resolved my problem promptly and amply compensated me.
I ordered a new oled TV and there was an offer of 50% off a matching soundbar so I ordered that with it. When they came I realised the sound bar was much to big to fit in the space available. One call to Peter Tyson and they agreed to take it back for a full refund, great service as usual. I have never had anything but wonderfull service from them and I cannot reccomend them highly enough. And the television is wonderfull a LG oled, brilliant.
I purchased two items (a DAC for £1139.05 and a USB cable for it for £78.38 - these prices included a 5% discount on the order).
I chose the items specifically as the showed as "in stock" as I needed them to arrive on the same day.
In the event, the USB cable was delivered late and therefore I contacted Peter Tyson to return it.
All this within 24 hours of receipt.
Peter Tyson said they would only refund £18.42 for the cable - not the £78.35 I paid for it.
Very sharp practice given that Peter Tyson delayed dispatch of the cable, which is the only reason it is being returned!
Moral of the story: return your whole order (not just part of it) to prevent Peter Tyson from taking advantage of your custom.
Great service from the team at Peter Tyson. Excellent and honest advice from Alex and Matt led me to the ideal speaker for my requirements. Liam W then went above and beyond to resolve a minor issue with the delivery. Cannot recommend highly enough, Thanks !!
Competitively priced, excellent communication and delivery time. Really pleased with the LG TV, overall a great service!
I purchased a subwoofer that was not compatible with my system. I returned it and the money was refunded in the blink of an eye. Excellent service.
Excellent choice of Audiolab HiFi equipment, complemented by excellent customer service. Would recommend.
Brilliant prompt service. Had an amplifier that had an issue and was disappointed with. Exchanged it for a Musical Fidelity amp within48 hrs no qualms. Looking for speakers now to match amp of course from Peter Tyson
Excellent service went out of their way to chase a delayed shipping and really went above the call of duty.
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