Robert Duirs

Pouches look good but impossible to open safely. Have been having to use a. Knife! It it SHOULD be possible to remove the stopper - somehow

A once wonderful name, now being progressively destroyed by the greed inefficiency and dishonesty of its administrators

Excellent all round, as ever, though now moved away from Highbury to Potters Bar.

Still waiting for repairs to my brand new electric oven. Supposedly under guarantee - and now after only one week working actually out of order for several weeks , and STILL not being attended to. IF YOU cannot look after it please take it away and refund our money urgently. We can find another company that will honour its oromises

Shocking failure to deliver food that was all paid for.

Abominable for delivery, drivers don’t understand English, can’t read or don’t follow instructions. Food deliveries left outside my front door and open to the air for animals and thieves

Impossible to use via my iPhone unfortunately

Better better better - what absolute nonsense. If ONLY my borough could manage the basics properly .like enable their council tax payers to conveniently contact them about issues to do with rubbish problems and other legitimate concerns that trouble us the residents No, nust one gimmick after another to disguise their disorganisation and inefficiency
I’m extremely peeved with paying getting on for £3000 a year and you can’t contact them for love nor money.

Continuially disappointed with Miele appliance quality and servicing. A brand new oven which broke down within barely 2 weeks has still not been repaired with the service visit being postponed and postponed, with the technician claiming he/she could not gain access after failing rather stupidly to even ring the bell! And now we discover that no-one can attend to the problems with our induction hob in the same room on the same day. We must consider going with alternative manufacturers.

This company seems to have a brilliant reputation, but why? They can’t even design and manufacture a xhdd D’s m BBC arguing cable that conveniently fits the appliance that it is supposed to fif. How ridiculous . Or is there method in their madness perhaps…. 🤔

These boffins running this show have nil customer service. It is not in their interest for anyone to be in touch with anyone else which they purport to enable, resorting to ridiculous buffoonery simply to maximise their profits

A brand new oven under guarantee, now broken down after only a few weeks, abd they’ve can’t or won’t look at our industrial how directly there in the same room s we have to wait weeks for that to be attended. Plus it’s a nightmare booking service visits for Miele because rhere are so many third parties doing it - how on earth is the customer to know where to go for help?

Shockingly full of scammers and female prostitues looking for business.

Shockingly disorganised systems. Their IT people seem to be a disaster on every level, to the point of laughabikity. And it takes more than an hour to report missed bin collections over more than 4 weeks.

Shockingly badly organised. Now they’ve been posting cards through the door with absolutely no useful information there. After more than an hour on the phone I discover their cards relate to a tenant that left this address almost one month ago!

Shockingly you can’t even cancel or block the use of your lost or stolen credit card.

Abominable service. Being fi
Or Ed yo switch to another bank after many many years.

Shocking situation. Over £195 paid for products but none have arrived and no responses to my various emails including requests for refunds.

Shocking situation. Over £195 paid for products but none have arrived. My emails ignored

Abominable customer service. In my opinion this bank should be closed down.
When you raise a formal complaint they do it all for you and then PREVENT you from seeing the detail. This is a company of cheaters and con-artists it seems.