NI

nisillan

United Kingdom

Reviews

Review of McElhinneys Department Store


Rated 5 out of 5 stars

My Online Shop

My order was dispatched immediately. All the clothing were beautifully folded and packed. Beautiful quality. Many thanks.

13 September 2023

Reply from McElhinneys Department Store

Hi Gabrielle,

Thank you so much for sharing with us your 5-star experience, we really appreciate the support,

Kind regards,
Caolán

Review of Emma Bridgewater


Rated 1 out of 5 stars

Disappointed

My order was dispatched & delivered very quickly.Items were well packed. My wooden candle holder was disappointing, the lettering was shoddy and unfinished...I had to use wire wool and a penknife to tidy it up! The Blackberry Jam jar was a "seconds" I paid for a first! There was a black line on the inside base indicating a seconds, ( which I washed off) there were numerous " blisters," a large lump of clay and a piece of missing glaze on the rim. I will not use it for Jam as the spoon will scrape against the lump. I feel that I was palmed off with a "seconds"... I've been a collector of EB for many years, I feel their inspection procedure is now wanting. I now wouldn't recommend them to anyone.

14 August 2023

Reply from Emma Bridgewater

Good Afternoon Gabrielle,

We are very sorry to hear of the issues with your recent order, and understand the disappointment caused.

Our Customer Services team have been in touch regarding this and we hope that the resolution offered was to your satisfaction.

Our customer experience is very important to us and we hope that we can regain your confidence in us, in the future.

Kind regards
Emma Bridgewater Team

Review of McElhinneys Department Store


Rated 5 out of 5 stars

My first purchase from McElhinneys online.

This was my first time buying online from McElhinneys....what a pleasant transaction! (I have purchased there in person before.) Immediate dispatch, very quick delivery and items SO carefully and neatly packed. The items I bought are just perfect, I couldn't be happier. McElhinneys take pride in their service, it is lovely to be able to support a business who go all out to keep their customers happy. Thank you so much.

15 August 2023

Reply from McElhinneys Department Store

Hi There,
Thank you so much for this lovely review, glad to hear that you are please with the 5-star service we provide

Review of Yodel by InPost


Rated 5 out of 5 stars

Excellent tracking

Excellent tracking. Delivered safely by lovely, friendly driver.

7 July 2023

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Seasalt Cornwall


Rated 5 out of 5 stars

Watercolour Sketch Top

I love my top, it fits and flatters well. I like the pleat down the front. I was just a tad disappointed in the colour seaweed chalk which I perceived to be more of a brighter turquoise/ teal colour...it is more of a dark blue/ navy. Nevertheless it is beautiful and the material is ideal for hot, clammy days. Thank you Seasalt!

2 May 2023

Review of J.C. Campbell Electrics


Rated 5 out of 5 stars

Ninja AF400

Very straight forward transaction. Item was dispatched super quickly, delivery man was very pleasant. Box was damaged but item inside was in perfect condition. Would definitely buy from this company again.

2 September 2022

Reply from J.C. Campbell Electrics

Hi Gabrielle,
Thank you for your 5 star review of J.C. Campbell Electrics. It's great to receive such excellent feedback and we would be delighted to assist you again with any future purchases.
Many thanks,
The Team at J.C. Campbell Electrics

Review of Seasalt Cornwall


Rated 5 out of 5 stars

Two Tops

I received my two tops from Seasalt quickly. They were very neatly folded and packed with care. No plastic bags used! The tops were made with good quality material, crisp and bright looking. I just adore the length of the sleeves, please make more tops with this length of sleeve! The tops are most comfortable to wear and washed well so far. Thank you Seasalt.

17 June 2022

Review of Evri

Review of John Lewis


Rated 5 out of 5 stars

Positive Transactions.

My transactions with John Lewis have always been positive! I am delighted with their online service. The goods are on the whole well packed and always dispatched very quickly.On the occasions when I needed customer services, I experienced nothing but courtesy and helpfulness. I like how they inform you when an item is back in stock( when I request it) I highly recommend John Lewis and Partners!

7 October 2021

Review of Evri

Review of Evri

Review of Evri

Review of Evri

Review of Evri


Rated 5 out of 5 stars

My parcel was delivered on the day…

My parcel was delivered on the day promised. It was left on doorstep by Karen, I waved to her to signal that I had seen her and knew parcel was there. Karen is very trustworthy and efficient st her job, she's also friendly.So I couldn't ask for more.Thank you!

25 February 2021

Review of Evri


Rated 5 out of 5 stars

Satisfied Customer

No problems with Hermes sometimes boxes get a bit bashed but that is mostly due to the shop seller not packing properly. Deliver to door, no need for contact, my delivery lady Karen very efficient and reliable could not fault her!

9 December 2020

Review of Emma Bridgewater


Rated 3 out of 5 stars

Gin Glass

Sadly I am disappointed with my purchase this time from EB. The rim of my Gin glass is uneven. When you run your finger around the rim there are"bumps". I have 22 EB glasses in total ( plus 3 lanterns, small vases, bowl, trifle dish candle holders and sweet container) and the rims are all perfect! I have one other Gin glass and it is perfect. I purchased this for a present which I am now not going to give because it feels like a second to me. At £40 a glass this is not good enough. So, a negative review this time I'm afraid.

15 October 2020

Reply from Emma Bridgewater

Good Morning,

Thank you for taking the time to review our service. We are disappointed to learn of the troubles you have had with your recent order. Rest assured that your feedback has been passed on to the relevant team.

Kind Regards
Emma Bridgewater Team

Review of Emma Bridgewater


Rated 5 out of 5 stars

Swallows jug…

I received my beautiful Swallows jug quickly and it was really well wrapped.
It is for my bedroom as I have the EB Swallows bed linen. it looks very pretty filled with blue and white flowers on my bedside table.A cosy finishing touch!
Thank you EB!

11 June 2020
Unprompted review

Reply from Emma Bridgewater

Good Morning

Thank you for reviewing our service and sharing your experience with us. Our customer experience is very important to us.

Kind Regards
Emma Bridgewater Team

Review of Emma Bridgewater

Review of Emma Bridgewater


Rated 5 out of 5 stars

Personalised Perfection

I was delighted with the perfect script on my personalised mug and plate purchase. The design was bright and charming ( Polka Flower) The colours just beautiful. Each piece wrapped in tissue in its own box ready to be wrapped! Quality products as always from EB.Thank you!

15 March 2020
Unprompted review

Reply from Emma Bridgewater

Good Afternoon,

Thank you for your lovely review. We do hope that you continue to enjoy shopping with us.

Kind Regards
Emma Bridgewater Team

Review of Emma Bridgewater


Rated 5 out of 5 stars

Picnic/Cool Bag

I was very pleasantly surprised at the prettiness and capacity of this Cool Bag.It will hold lots of food.The bag has two strong handles and one long shoulder strap. I can't see me using the shoulder strap personally. I am looking forward to using it as it replaces a plain cool bag with a rather temperamental zip! It was also a great price in the recent sale and quickly sold out. I was lucky to get one!Thank you EB!

23 January 2020
Unprompted review

Reply from Emma Bridgewater

Good Afternoon

Thank you for sharing your experience with us. We do hope that you continue to enjoy shopping with us.

Kind Regards
Emma Bridgewater Team