Ce programme me permet de passer mes photos du téléphone à un autre support assez rapidement ce que j'apprécie. C'est dommage que quand on change d'ordinateur il faille racheter le programme. Mais pou... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
J’aime beaucoup Focusee parce qu’il est simple, efficace et très facile à prendre en main. Je l’utilise pour créer de petites vidéos tutoriels pour nos employés, et il fait parfaitement le travail... Voir plus
L'entreprise a répondu
Ce programme est juste une plaisanterie ! Impossible de faire même un backup complet de l'ancien iphone avant d'essayer un transfert vers un nouveau. Une procédure pollué par des écrans n'ayant rien à... Voir plus
L'entreprise a répondu
J’ai utilisé AnyTrans pour transférer mes photos et vidéos et ça s’est super bien passé ! J’avais ce problème depuis longtemps et j’ai enfin pu le résoudre facilement. En plus, comme j’ai pris l’abonn... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
iMobie Inc., established in 2011, is an advanced software developer dedicated to making the digital life simpler for all iOS, Android, and Mac users worldwide. We believe that all our efforts are worthwhile since over 8 million happy users have been served by iMobie products and services.
Coordonnées de contact
Etats-Unis
- cs@imobie.com
- www.imobie.com
3,3
Moyen
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
restaurer ipad désactivé
dépanner comme apple ne peut aider correctement, sans AI
3 avril 2024
Avis spontané
Réponse de iMobie Inc.
Dear Ismaël Kon,
Thank you so much for your review.
Thank you very much for your willingness to leave us your most authentic comments. Your words will motivate us to move forward.
If you have anything we can help with, please feel free to contact us.
Have a nice day!
Best regards,
Your iMobie Team
Ce site est une arnaque sans respect…
Ce site est une arnaque sans respect pour le client. J'ai acheté un de leur logiciel anyfix Mac. Je n'ai jamais reçu le code d'activation, j'ai envoyé plusieurs messages a l'heure actuelle sans réponse. Je vais tenté de me faire rembourser.
Je déconseille fortement ce site.
j’ai déjà envoyé 3, 4 e-mails sans réponses.
Mon numéro de commande est le suivant: 932856893
je reste sur un avis extrêmement négatif concernant vos services.
Cordialement
6 mars 2024
Avis spontané
Réponse de iMobie Inc.
Dear Pasca,
Thanks for your review but we are so sorry for the inconvenience.
Normally, all your request will be replied within 24 hours on work days and 48 hours on weekends.
We sincerely apologize that our software brought a bad experience to you. But could you please kindly give us a chance to explain these issues?
We have investigated the issue from our end and it turns out to be the issue with the activation code system. Sincerely apologize for the inconvenience. Thank you so much for your kind feedback. Now we have fixed it from our end. Would you please try it again? Much appreciated for your time!
Could you please continue to contact the support Team to get the solution? Please don't worry, if we fail to solve your issue, we will refund you based on our Refund Policy.
Thanks for your kind understanding and feedback in advance.
Best regards,
Your iMobie Team
RIEN DUTOUT SES BIEN
10 février 2024
Avis spontané
Réponse de iMobie Inc.
Dear Raquel Cebolla,
Thank you so much for your review.
We are glad that our program can help you solve the issue. Thank you very much for your willingness to leave us your most authentic comments. Your words will motivate us to move forward.
If you have anything we can help with, please feel free to contact us.
Have a nice day!
Best regards,
Your iMobie Team
Ce site est une arnaque
Ce site est une arnaque. J'ai acheté un de leur logiciel. Je n'ai jamais reçu le code d'activation, j'ai envoyé plusieurs messages a l'heure actuelle sans réponse. J'ai tenté de me faire rembourser, comme par hasard, la page a un problème. Je déconseille plus que fortement ce site.
Ps: vous me donnez votre adresse e-mail mais j’ai déjà envoyé 3, 4 e-mails sans réponses.
Mon numéro de commande est le suivant: 919796123
Voyons s’il y aura un retour de votre part. En attendant je reste sur un avis très, très………très négatif concernant vos services.
Cordialement
8 janvier 2024
Avis spontané
Réponse de iMobie Inc.
Dear Gimonii officiel Application m,
Thanks for your review but we are so sorry for the inconvenience.
We sincerely apologize that our software brought a bad experience to you. But could you please kindly give us a chance to explain these issues?
We would like to clarify that it's not a scam. Our company was established on 2011, and dedicated to helping the iOS & Android users to fully enjoy digital life with ultra simplicity. If we fail to solve your issue, we always honor our Refund Policy to issue the refund.
Generally, once an order has been placed successfully, the purchased platform will automatically send an email with activation code & download link within minutes. However, sometimes the arrival of this registration e-mail could be delayed because of Internet issue, email spam settings and email typo, etc.
In this case, would you please kindly send us more order information to cs@imobie.com to help you find the activation information?
Normally, all your requests will be replied within 24 hours on work days and 48 hours on weekends.
Please don't worry, if we fail to solve your issue, we will refund you based on our Refund Policy.
Thanks for your kind understanding and feedback in advance.
Best regards,
Your iMobie Team
Bonsoir
Bonsoir ! Je vous suis partout sur youtube et autres et j'ai un besoin pressant svp j'ai un iphone 11 simple bloqué sur icloud j'ai vraiment besoin d'aide
12 décembre 2023
Avis spontané
Réponse de iMobie Inc.
Dear Mamadou Diallo,
Thank you so much for your review.
We'd like to help you solve the issue as soon as possible.
1. If you want to unlock Apple ID, and the device has been activated. Yes! Our AnyUnlock iPhone Password Unlocker can help with the issue. Would you please check the guide below to see whether it is the feature you needed? https://www.imobie.com/guide/anyunlock/unlock-apple-id.htm
And now AnyUnlock can support all iOS version to unlock Apple ID.
2. If the device is the iCloud activation locked, Bypass Activation Lock function can help you. You can get more info from this link: https://www.imobie.com/guide/anyunlock/bypass-icloud-activation-lock.htm
Currently, Bypass iCloud Activation Lock function can only support devices running iOS 12.0 - iOS 16.4 (iOS 12.4.5 & 12.4.6 excluded) on Windows, to iOS 16.7.2 on Mac. These are the supported device models:
1. iPhone 5s to iPhone X
2. iPad mini 4, iPad 5 to iPad 7, iPad Air 2, iPad Pro (9.7-inch, 10.5-inch, 12.9-inch 1st Generation, 12.9-inch 2nd Generation)
3. iPod touch 6 to iPod touch 7
Thanks for your kind understanding and feedback in advance.
Best regards,
Your iMobie Team
a fuire
ne faite surtout pas l'erreur d'acheter ce logiciel il ne fonctionne en aucun cas je ne suis pas du genre a mettre des avis mais attention a cette grosse arnaque je viens de me faire débiter 4 mois plus tard alors que je n'avais pas pris d'abonnement ou autre
27 novembre 2023
Avis spontané
Réponse de iMobie Inc.
Dear Evan Liegeois,
Thanks for your review but we are so sorry for the inconvenience.
We sincerely apologize that our software brought a bad experience to you. But could you please kindly give us a chance to explain these issues?
Generally, we will send an email to make sure from you whether you want to continue to use this product before one week, there may be some misunderstandings that you did not contact us in advance to cancel the subscription. Thank you for your generous support and kind understanding in advance.
For the renewal order, if you don't want to keep using it or want to get a refund, would you please contact Support Team(cs@imobie.com) to get a refund? Thanks for your time.
Thanks for your kind understanding and feedback in advance.
Best regards,
Your iMobie Team
J’ai demandé à deux reprises le…
Je modifie ma note suite au remboursement du produit. Dommage qu'il ne fonctionne pas pour moi tout de même.
J’ai demandé à deux reprises le remboursement de ma commande car le logiciel n’a pas fonctionné chez moi.
On me répond à chaque fois que mon abonnement a été résilié et que je ne serai pas renouvelé mais j’attend toujours le remboursement de ma commande …
20 novembre 2023
Avis spontané
Réponse de iMobie Inc.
Dear Monsieur MARUENDA,
Thanks for your review but we are so sorry for the inconvenience.
We sincerely apologize that our software brought a bad experience to you. But could you please kindly give us a chance to explain these issues?
It's so sorry for the inconvenience caused to you. Would you please give me a chance to explain the issue for you at first? Generally, we will send an email to make sure from you whether you want to continue to use this product before one week, there may be some misunderstandings that you did not contact us in advance to cancel the subscription. Thank you for your generous support and kind understanding in advance.
In this case, would you please contact Support Team(cs@imobie.com) to get the refund.
Thanks for your kind understanding and feedback in advance.
Best regards,
Your iMobie Team
Droidkit a bloqué mon whatsapp
J'ai utilisé droidkit pour essayer de récupérer une conversation whatsapp disparue.
Ce n'est qu'en arrivant vers la fin de la manipulation qu'on me dit que l'ancienne version n'est peut-être pas compatible avec mon appareil récent.
Résulat, mon compte whatsapp est bloqué sur une page qui me dit que la date et l'heure de mon téléphone ne sont pas les bonnes.
Impossible ensuite sur mon PC de quitter le site droidkit dont les fenêtres reviennent constamment.
Ne parlons pas de l'application impossible à supprimer dans les paramètres du PC
Et maintenant, non seulement je ne suis pas arrivée à récupérer le fil Whatsapp, mais je dois réinstaller Whatsapp sans être sûre de récupérer mes conversations, car aucun des codes que je rentre n'est accepté.
Ça m'aiderait qu'on me propose une solution au lieu de me répondre en anglais qu'on est désolé et d'ajouter des propos que je ne comprends pas
22 octobre 2023
Avis spontané
Réponse de iMobie Inc.
Dear Chris,
Thanks for your review but we are so sorry for the inconvenience.
We sincerely apologize that our software brought a bad experience to you. But could you please kindly give us a chance to explain these issues?
DroidKit can help you recover the lost WhatsApp data, and the Data Recovery function can work for all Android device with Android 5 and above.
Considering this issue, would you please kindly describe this issue in details for further analysis? And would you please kindly send an logfile to cs@imobie.com to get a solution?
Please don't worry, if we fail to solve your issue, we will refund you based on our Refund Policy.
Thanks for your kind understanding and feedback in advance.
Best regards,
Your iMobie Team
Triste déconvenue
J'ai passé commande de brosses de nettoyage pour les interstices chez BORONEY INC le 11/10/2023.
Je n'ai toujours rien reçu.
Miracle ce jour le 23/10/2023 je reçois les produits qui répondent à la description.
11 octobre 2023
Avis spontané
Réponse de iMobie Inc.
Dear Yamina,
Thanks for your review but we are so sorry for the inconvenience.
We sincerely apologize that our software brought a bad experience to you. But could you please kindly give us a chance to explain these issues?
We are iMobie company, which was established on 2011, and dedicated to helping the iOS & Android users to fully enjoy digital life with ultra simplicity.
From your description, you mentioned that you bought the program, I am sorry for that we failed to locate any order information from the information you provided. Could you please send us more details about the order you mentioned to the Support team (cs@imobie.com) for further analysis?
If we fail to solve your issue, we will refund you based on our Refund Policy.
Thanks for your kind understanding in advance.
Best regards,
Your iMobie Team
J'ai bien aimé le produit anyunclock
J'ai bien aimé le produit anyunclock, son interface est vraiment pratique et génial mais malheureusement j'ai pas pu régler mon problème car mon iPhone est sur ios 16.6. Sinon et vivement que imobie travaille pour une prise en charge du ios 16.6 qui améliorera surtout ses rendements financiers.
15 septembre 2023
Avis spontané
Réponse de iMobie Inc.
Dear Jessy Isley,
Thank you so much for your review.
We are glad that you are satisfied with our service. Thank you very much for your willingness to leave us your most authentic comments. Your words will motivate us to move forward.
It's a pity that our software can't help you this time. But we will optimize our software constantly. And we really hope you would consider choosing our app in future!
Have a great day!
Best regards,
Your iMobie Team
je vient d'acheter AnyTrans en promo en…
je vient d'acheter AnyTrans en promo en plus 'un autres code promo. il mon envoyer un lien pour télécharger l'application mais apres l'installation anystrans ne ce lance pas !!! j'ai du télécharger une version d'essai pour de la rentrés mon code d'activation. bref et parfois l'application ne ce lance pas, je dois a chaque fois réinstaller l'application parfois. suis sur Windows 11 a jour !!. sinon c'est une tres bonne application malgré que ca fonctionne pas tout le monde en mode usb. infos j'ai le iphone 14 plus.
28 septembre 2023
Avis spontané
Réponse de iMobie Inc.
Dear Nicokoei,
Thanks for your review but we are sorry for the inconvenience.
Sorry for the inconvenience caused to you.
Normally, it may be caused by the insufficient free space of the computer, unstable network, etc... Could you please kindly have a check?
If the issue persists, would you please send us a video and logfile to the Support team (cs@imobie.com) for analysis? And our dev team will analyze the issue and optimize the program as soon as possible. Thanks for your time.
Thanks for your kind understanding in advance.
Best regards,
Your iMobie Team
Impossible d’installer le logiciel
Après avoir fait le tour du site et payé la licence AnyUnlock, impossible d’installer le logiciel malgré le fait d’avoir le système d’exploitation adéquat.
Je me suis senti arnaqué, même la version d’essai ne peut s’installer sur mon ordi au final, j’aurais dû commencer par là
Demande de remboursement immédiat, mm pas 10 minutes après avoir pris la licence
23 septembre 2023
Avis spontané
Réponse de iMobie Inc.
Dear Gobi,
Thanks for your review but we are sorry for the inconvenience.
We sincerely apologize that our software brought a bad experience to you. But could you please kindly give us a chance to explain these issues?
I would like to explain that the installation failure may be caused by several factors. For example: the insufficient computer free space; the network issue, etc.
Given this situation, would you please try the below suggestions to solve this issue?
1. Please make sure you are using the newest version of AnyUnlock on your computer. If not, please update it from link below:
https://www.imobie.com/go/download.php?product=au
2. Please kindly make sure that the Internet connection is good while downloading and installing.
3. If the problem persists, would you please download it from the link below?
Win: http://dl.imobie.com/anyunlock-64.7z
Mac: http://dl.imobie.com/anyunlock.zip
If the problem persists, would you please send a screenshot about it to the Support team (cs@imobie.com) for further analysis.
If we fail to solve your issue, we will refund you based on our Refund Policy.
Thanks for your kind understanding in advance.
Best regards,
Your iMobie Team
Je n’ai rien reçue je paye avec ma…
Je n’ai rien reçue je paye avec ma carte et rien se passe et après j’essaie une autre fois et coûte plus cher et il n’y a pas toutes les modes de paiements. Je n’ai fais pas confiance plus jamais
6 septembre 2023
Avis spontané
Réponse de iMobie Inc.
Dear Rina,
Thanks for your review but we are so sorry for the inconvenience.
Given this issue, would you please give us a chance to explain this issue?
Generally, once an order has been placed successfully, the purchased platform will automatically send an email with activation code & download link within minutes. However, sometimes the arrival of this registration e-mail could be delayed because of Internet issue, email spam settings and email typo, etc.
Considering this issue, would you please kindly contact our support team (cs@imobie.com) to find more information about your order? We believe that they can solve this issue soon.
It would be appreciated for your kind understanding in advance.
Best regards,
Your iMobie Team
ARNAQUE
Suite à l'achat du logiciel la solution ne fonctionne pas. Aucun SAV. C'est une arnaque
2 septembre 2023
Avis spontané
Réponse de iMobie Inc.
Dear Geraldine,
Thanks for your review but we are so sorry for the inconvenience.
We sincerely apologize that our software brought a bad experience to you. But could you please kindly give us a chance to explain these issues?
We would like to clarify that it's not a scam. Our company was established on 2011, and dedicated to helping the iOS & Android users to fully enjoy digital life with ultra simplicity. If we fail to solve your issue, we always honor our Refund Policy to issue the refund.
And as we are always making every effort to make customer satisfying our software, we provide customer service. Normally, all you request will be replied within 24 hours on work days and 48 hours on weekends. If you submit a ticket to customer Support, we will replied to you and help you solve the issue as soon as possible.
Considering this issue, would you please kindly contact our support team (cs@imobie.com) to get a solution of the problem? We believe that they can solve this issue soon.
It would be appreciated for your kind understanding in advance.
Best regards,
Your iMobie Team
le logiciel ne fonctionne pas
le logiciel ne fonctionne pas , je recupere les photos et videos present dans mon iphone , mais ceux supprimé dans la corbeille , je n'ai rien du tout , logiciel qui ne sert à rien
26 août 2023
Avis spontané
Réponse de iMobie Inc.
Dear Avis,
Thanks for your review but we are so sorry for the inconvenience.
The data lost is a disaster, and I totally understand your mood. Would you please give me a chance to explain this issue?
Our PhoneRescue can help recover lost videos/photos back from iOS devices directly, iTunes and iCloud backup. If you have iTunes or iCloud backup, we highly recommend you to recover them from iTunes or iCloud backup. Please kindly refer to this guide:
https://www.imobie.com/guide/phonerescue-for-ios/recover-from-itunes-backups.htm
Meanwhile, we would like to tell you that if PhoneRescue can scan the videos/photos you lost, it can help you find them back. If not, it cannot help you find them back because your data has been overwritten. In this case, sorry but not only our PhoneRescue but also any other iOS data recovery software won’t help on this issue. It will be appreciated for your generous forgiveness and kind understanding. Given this situation, please contact our support team (cs@imobie.com) to get the refund.
Thanks for your kind understanding in advance.
Best regards,
Your iMobie Team
Je n'aurais jamais du payer ! Scam
J'ai fais le malheur de prendre leur logiciel pour retirer le FRP Google après un formatage et malgré avoir suivi a la lettre la procédure, mon appareil n'est pas détecté par leur logiciel. J'ai essayé sur un S7 et S8 avec des versions de Android différente. C'est clairement du scam ou l'on vous fait croire que vous pouvez tout faire et sans avoir le mode débogage activé or c'est faux. Je tente de me faire rembourser mes 36€
10 août 2023
Avis spontané
Réponse de iMobie Inc.
Dear J'onn,
Thanks for your review but we are sorry for the inconvenience.
We sincerely apologize that our software brought a bad experience to you. But could you please kindly give us a chance to explain this issue?
We would like to clarify that it's not a scam. Our company was established in 2011, and dedicated to helping the iOS & Android users to fully enjoy digital life with ultra simplicity. DroidKit is the just-needed product. Due to the complexity of unlocking devices, we are so sorry that we can't 100% guarantee that our software can work for your situation. So we provide the Refund Policy. It would be appreciated for your kind understanding in advance.
We would like to tell you that FRP Bypass function won't require you to turn on the USB debugging option. We are wondering whether you used other functions, like Data Recovery function. If our software fails to detect your device in FRP Bypass function, please kindly reconnect your device and click Start button multiple times. If the problem persists, would you please kindly send the log file to cs@imobie.com for further analysis? If we fail to solve your issue, we will honor our Refund Policy to issue the refund soon.
At the same time, our Dev team is still working on the research and development of DroidKit. We hope that DroidKit can help more users who are stuck in Android lock crisis. And thank you very much for your willingness to leave us your most authentic comments, and we will continue to work hard to provide better products.
Thanks for your kind understanding in advance.
Best regards,
Your iMobie Team
Attention a vous Arnaque Totale
Attention a vous Arnaque Totale, le logiciel est payant de 42 euros, et lorsque vous tentez de récupérer vos données via le crash system, le logiciel vous demande de vous mettre en mode Odin pour flasher le firmware et la votre téléphone restera bloqué sur le mode Odin, comme le miens, donc téléphone MORT. A fuir totalement
13 juillet 2023
Avis spontané
Réponse de iMobie Inc.
Dear Gaetan,
Thanks for your review but we are sorry for the inconvenience.
We sincerely apologize that our software brought a bad experience to you. But could you please kindly give us a chance to explain these issues?
Data Extractor from System Crashed Device function is to help you to fix the Samsung device which has the system issues (like the device is stuck in Samsung logo, restart loop, black screen, etc.) and extract data. It will help you to download the firmware and restore it. As you know, fixing the system is a complicated process. If your device is still stuck in Odin mode, this issue may be caused by some factors. For example: the connection between device and computer is lost, the system error, etc. Could you please kindly have a check? And then restart the program and try it again?
If the problem persists, would you please kindly send the log file to our Support Team (cs@imobie.com) for further analysis?
Our company always honors our Refund Policy. If we fail to solve your issue, we will issue the refund at once.
At the same time, our Dev team is still working on the research and development of DroidKit. We hope that our software can help more users are deeply in the Android system crisis. Meanwhile, we will continue to work hard to provide better products. And thank you very much for your willingness to leave us your most authentic comments, and we will continue to work hard to provide better products.
Thanks for your kind understanding in advance.
Best regards,
Your iMobie Team
Des voleurs et des menteurs…
Ce sont des voleurs qui utilise d’autres site pour faire leur promotion. Je devais accéder à un téléphone android qui avait le tactile qui ne fonctionnait plus. Leur logiciel pourris promettait qu’il n’y avait pas besoin d’activer usb debugging mais si.. 40€ pour rien et en plus ils se permettent de le mettre en renouvellement automatique.
Ce sont bien des voleurs. Méfiez vous !
En plus de cela leur logiciel est presque impossible à desinstaller…
10 avril 2023
Avis spontané
Réponse de iMobie Inc.
Dear Pat,
Thanks for your review but we are sorry for the inconvenience.
We sincerely apologize that our software brought a bad experience to you. But could you please kindly give us a chance to explain these issues?
1. It's normal for us to cooperate with others to promote the software. Yes, you can extract data without turning on the USB debugging option.
A. If you have backed up your device data on Google account before, I would like to recommend you to find your data from Google account:
https://www.imobie.com/guide/droidkit/extract-data-from-google-account.htm
B. If you want to find contacts back, you can also try SIM Card Recovery mode:
https://www.imobie.com/guide/droidkit/extract-sim-card-data.htm
C. You can also find data back from SD Card Recovery mode:
https://www.imobie.com/guide/droidkit/recover-data-from-sd-card.htm
If you don't have any backups, we are sorry that we are not able to help you to extract data.
2. When buying our software, there is an information icon which shows "This is a subscription product that will be automatically renewed quarterly. A reminder email will be sent before the renewal date. You can cancel your subscription at any time.". You can cancel the auto-renewal subscription by contacting our Support Team (cs@imobie.com) or canceling it by yourself:
https://www.imobie.com/support/cancel-subscription.htm
3. At the same time, our Dev team is still working on the research and development of our software. We hope that our software can help more users are deeply in the Android data crisis. Meanwhile, we will continue to work hard to provide better products. And thank you very much for your willingness to leave us your most authentic comments, and we will continue to work hard to provide better products.
4. It's easy to uninstall our software. If you can't uninstall it, would you please kindly send us the screenshot to our Support Team for further analysis?
Thanks for your kind understanding in advance.
Best regards,
Your iMobie Team
Mérite 0 plus qu'une étoile !!!!
Mérite 0 plus qu'une étoile !!!!
Publicité mensongère, avant de télécharger et d'installer le logiciel rien est écrit concernant le fait que seul la marque Samsung est reconnu par le logiciel.
Tout ça une fois un abonnement souscrit à plus de 100$.
Et maintenant ça fait bientôt 15 jours que j'attends un remboursement et toujours rien.
La seule réponse que j'ai eu c'est de contacter ma banque.
Donc à part une fille du service à la clientèle qui a essayé de trouver une solution personne ne peut m'aider et je dois me débrouiller pour récupérer mes 100$.
Vraiment extrêmement déçu du manque de professionnalisme et un manque de compétence flagrant.
Vous êtes des voleurs, désolé mais je n'ai pas d'autre mot.
Merci de la réponse et de me prendre pour un idiot. Je sais déjà tout ça !! Et oui j'ai bien été chargé sur ma carte de crédit et ça fait maintenant 15 jours que le remboursement est supposé avoir était fait. Donc vos 3 à 5 jours ouvrable c'est pas vrai.
En plus de penser que les gens sont idiots, vous êtes des menteurs.
14 juin 2023
Avis spontané
Réponse de iMobie Inc.
Dear Pierrick,
Thanks for your review but we are sorry for the inconvenience.
We sincerely apologize that our software and service made you disappointed. But could you please kindly give us a chance to explain these issues?
1. DroidKit is sold by functions. Some functions can only applied to Samsung devices, like FRP Bypass function, System Fix function, Data Extractor from System Crashed Device functions, etc. We state it on our user guide:
https://www.imobie.com/guide/droidkit/basic-info.htm
At the same time, our Dev team is still working on the research and development of DroidKit. We hope that DroidKit can help more users who stuck in Android lock crisis. And thank you very much for your willingness to leave us your most authentic comments, and we will continue to work hard to provide better products.
2. Once we issue the refund, you will receive it within 3-5 business days. But we are wondering whether we issued the refund at the same day you purchased our software.
If so, you have actually never been charged, therefore no refund was processed. When you placed the order and submitted your credit card to the authorization process, the charge was reserved but not settled, and due to the refund, no settlement has happened in the first place.
In case of a reservation, the amount might appear temporarily on your credit card, but when no settlement is made, it will disappear. Please check your credit card statement to confirm that no charge has been made.
In case you should have any doubts or still find any settled charges on your card still, please provide the proof of payment, so we can investigate this again.
Thanks for your kind understanding in advance.
Best regards,
Your iMobie Team
j'ai acheter un logiciel pour débloqué…
j'ai acheter un logiciel pour débloqué un iPhone et j'ai tenté plusieurs fois de le faire mais rien et je suis très dessus c'est une arnaque et en plus dans l'achat il Ya un abonnent automatique
l'abonnement a étai annulée
21 juin 2023
Avis spontané
Réponse de iMobie Inc.
Dear Mondher,
Thanks for your review but we are sorry for the inconvenience.
But could you please kindly give us a chance to explain these issues?
1. I would like to clarify that it's not a scam. Our company was established in 2011, and dedicated to helping the iOS & Android users to fully enjoy digital life with ultra simplicity. If you want to cancel the auto-renewal subscription, you can contact our Support Team (cs@imobie.com) to cancel it at any time.
And you can cancel the subscription by click the link:
https://www.imobie.com/support/cancel-subscription.htm
2. Due to the complexity of AnyUnlock, some functions of AnyUnlock does not support some models and iOS versions at present. We are sorry for the inconvenience but thank you for your understanding. At the same time, our Dev team is still working on the research and development of AnyUnlock. We hope that AnyUnlock can support more models and iOS versions in the future, optimize the steps, and benefit more users who are deeply in the iOS lock crisis. Meanwhile, we will continue to work hard to provide better products.
3. If you want to get the refund, would you please kindly contact our Support Team (cs@imobie.com)? We always honor our Refund Policy.
Thanks for your kind understanding in advance.
Best regards,
Your iMobie Team
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