Neha Kumar

Meget hjælpsomt selv når dagen er hård. Fik hurtig hjælp uden aftale i forvejen da ellers jeg ikke vil køre sikkert. Fornuftig priser og altid fokus på god service til kunder. Jeg er glad at jeg kom forbi her. Der er snak om viby afdeling på skanderborgvej, aarhus.

Bestilt stol før jul som jeg fik idag. Først gang fik jeg pakke med flere manglede del. Efter fik jeg 2 gang besked at jeg vil få stol men fik ikke. Da jeg så prøvede at aflyse køb var jeg spørgt at sende defekt produkt retur på min regning. Dårlig kommunikation og ikke holdefast aftaler. Forretning selv ikke har lagar og sælger fra anden og der kom lidt problem.

I can't give negative rating otherwise they deserve it. It's extremely frustrating, disgusting and irritating that a company like yours has to get down to such pathetic level to force sell your things by trapping people. There is no customer support, no telefon, no email. Kontakt in website doesn't work. Communication channel doesn't exist. No after sale service
Return service shown on website is false doesn't work. What a shame??? Why to sell by such frauds??? Horrible. How long can you cheat people??? Please don't buy anything from them they are theives.

Edit:
There is where disagreement lies. The product doesn't work properly. The reason it was bought was to spray on stones at minimum setting so it don't make windows,doors and walks dirty but as per your instructions (which never followed with tge product) got after spending all the time and energy it can only work on nr. 4/5 which makes it a product which shouldn't be sold. The product was bought in 2023 and then when it did the same the retail company offered me to replace with new piece for which they took 1 month. The replaced product was therefore lying unused and only this year when it came out the problem was found. This time also I was offered new piece for which I said no as that will also have same problem. So this is a bad product and I am not claiming return right but reklamation right. Either sell the product with the details I was sent recently or don't sell it please. I am so annoyed and frustrated with your product, your company handling, retail shop handling. Together it destroyed my time, energy and peace of mind. Kindly take your useless product back and ask retailer to refund my money. It's a shame you people are just talking round bluffing and troubling for 130 kr, how cheap.

Update..

Send all proofs and details and 10-4 told me Nilfisk doesn't think it's faulty and they can't help me that's it neither 10-4 når Nilfisk give a damn about what I think and feel.

Product not fulfilling description and company is not ready to take product back and return money. Very bad experience. I had to literally use many hours to fulfill their desired documentation and proof but all in vein useless. Very irresponsible people not accepting that the product they are selling is faulty. Together with 10-4 they just destroyed my mental peace by giving wrong and unacceptable arguments and when I said I don't agree they are not even bothered. It will be a clear no to any thing from Nilfisk brand in future. Extremely disappointed very bad customer service. Consider this before buying anything from them specially this...10-4
nilfisk-skumsprayer-1894404

It's your duty to make sure the customer rights are protected if the company selling your products are troubling customers. They don't care asking for unreasonable documentation. Bought a product of Nilfisk brand which doesn't work as described in the description and I contacted company to get my money refund as reklamation but got reply just once offering me to sent another piece of same product when I refused and claimed for money back they never bothered to reply even after multiple followups extremely shameless behaviour because they know they are selling bad things and therefore don't even reply. I won't sit silent I will contact customer rights protection department in Denmark and inform them about this cheapness company have shown.

Det er ærgligt virkelig dårlig kundeservice. 3 uger ingen sbar og grund I ser er ferie. Hvis det er sådan alle vil fungere så vil liv kom til at stil. Til jeres fejl skal jeg brug min tid at ordene din rod. I sender sko isted for bukser så skal jeg lave ny order til bukser og så skal jeg ringe flere gang at sige jer at gør hvad I skal selv gør. Så alligevel efter flere snak og aftale og email er fragt trukket ved refundering.

Den står stor hjul I mellem forskellige afdelinger som virkelig giver ondt til kunder.

Fantastisk kunde service. Bestilte ved fejl forkert produkt var klart min fejl men Simone fra førretning var så sød at sende mig retur label så jeg kun få penge tilbage.

Jeg har idag plukket morbær fra mit morbær træ købt hos hobbyhaven. Træ er fylde med bær. Det er god nok mere end halv kilo idag og vi nyder bære hverdag pt.

Tusind tak for sælger fin kvaliti planter og især stort tak til Marianne som hjælp meget og vejlede mig så kun jeg lave en bæredygtig lille have som stort sæt passer sigselv.

Mega dårlig sted for små private kunder jeg vil aldrig køb igen hos dem.

Hvis du køb online så byggecenter hjælper ikke. Det har ikke nogle kommunikation mellem hinandan og står pænt i vejen af hinanden. Så er det ligeglad for hvad kunde siger fordi det har så travlt, sag som kan løses i minutter tager flere dag hos dem pga vej det fungere. Det vil blive ved med spørg mere og mere men lytter ikke nogle som helst. Det selv ved de er mega dårlig med kunder og derfor er det ikke klart at kom på telefon og snak og hjælp isted vil det skrive og lave ballade. Selvom jeg skal køb nogle dyrt andet sted vil jeg gør bedre end at køb nogle fra dem igen.

Good products on very good prices.

Mega dårlig at lytte en dame på kontor telegon bare snakker med lukket øre. Lige fra de tage telefon har det allerede i deres hoved at man lyver til dem at undgå bøde. Der skal være lidt menneskerlige opførelse når man kalder venlig selvom måske en har lavet fejl. Du skal jo høre at ved hvorfor sker der nogle under hvilken omstændigheder.

Fik hårklip idav hos Sofie og det var god erfaring. Hun var dygtig, god til lytte og fokuseret. Varm anbefales.

I bought a dørbaldkin in a year the polycarbonate sheet which makes roof of baldkin got damaged in rain and wind. When I contacted company they washed their hands saying the defect is not there from the time of purchase it came due to bad weather so no reklamation. I totally disagree something which is made to protect from rain and wind should covered for to years but they don't care.

Dårlig kvalitet og endnumere dårlig kundesupport. Telephone er aldrig svaret. Ikke køb nogle fra mærke Quiet Please. Min dreng sko kun btug max 10 gange indenfør de har hjul og erhelt slid. Jeg er nød til at køb i samme str. ny til en hurtig voksende fod kun ikke holde en måned også. Har skrevet til firma vil opdatere her efter jeg hører fra dem hvis jeg hører fra dem.

Super flot kundeservice og efter salg support. Tommel fingerop herfra.👍

From the time order is placed til receiving it all went smooth. I was timely intimated and informed.

The delivery was best part you get heavy furniture right inside your home where you want. That's a great service and free of cost. The guy carried it alone I asked to help but he said he can do himself. So strong he was I wasn't able to move it a cm also.

Because of non availability of telephone support I was sceptical but it went on to be a good experience. I will update the review about product quality once the bed gets assembled.

Today the bed was installed and here is the feedback. The bed quality was ok. It got damaged two places while installing when installation was executed by a person experienced in doing assembly works and is a handyman. It was because of quality and at one place it is on the visible side. There was no numbers or markings on the parts so to put together took double the time it should take and therefore double the cost I had to pay to the person.

No phone support and anywhere to reach in case of issue makes the whole process bit frustrating.

Reclamation department washed hands saying it is fault of person who fixed the bed.

I have ordered the beding and I hope it will be good. I will update my review after I receive it.

Hvis du ikke kender de sælger produkter som er udløbet eller er lige ved at udløb som du kan slet ikke finde ud medmindre du tjek der profil af fordi det er ikke synlig.
Så før du køber være klart om det her fakta. Selvom en som er forsigtig ved køb kan falde i deres fælde hvis det er først gang du kommer forbi dem. Pas på. Når man prøver at snak med dem det beder at skrive email som de svarer lige præcis som de har lyst til. Det tjener med en gangs kunde nogle som ikke se helt inde i at find ud af deres fælde. Det tager ikke produkter tilbage når solgt ingen fortrydelse ret. Det er forfærdelig at flere af den slags firma laver handel online og laver ballade til flere mennesker.

Min græsplane er så smuk efter mange år gjort alt jeg kunne at pleje men inden DM greenkeeping hjælpe mig det var fylde af ukrudt.

Tak for hjælpen. Rimelig pris god og venlig service plus høflig mennesker.

There is no telephone support. In case of issue the only way to contact is by creating a complain log on website for which return time is 1-3 working days. The reply is mostly the link to the articles on website so not much helpful. Imagine someone getting problem on Friday and can't charge their car for around 4-5 days not good customer service.