Thomas

Victoria fra Budget/Avis leverede en fuldstændig fænomenal service! Hun var utrolig hjælpsom, imødekommende og gik langt ud over, hvad man overhovedet kan tillade sig at forvente. Tusind tak for den fantastiske oplevelse og den gode behandling.

Enestående service. At man endda kan komme frem til support per telefon, have en dialog, og de så sender en email tilbage med en fantastisk løsning på min udfordring 👏

Avoid Goldcar Malaga. I rented a car under contract 29051254 and was given a vehicle with a completely broken alarm system that kept going off. I had to waste my vacation time driving all the way back to Malaga airport to exchange it. During this process, Goldcar forced me to put down a second security deposit, tying up nearly €4,000 across my debit and credit cards.

When I emailed customer service to request a partial refund for the inconvenience, the agent demanded that I provide "video evidence" of the faulty alarm on a car that Goldcar took back into their inventory weeks ago. After I pointed out how ridiculous that was, like I would invent an issue with the alarm just to get the same car and get charged more in deposit ......they sent me a completely nonsensical, barely coherent refusal.

I have been receiving the exact same message notification almost every single day for months. Despite contacting support multiple times, I am stuck in a loop of scripted apologies.

Their "engineering team" has been "actively addressing" this for a long time, yet the emails never stop. It is incredibly frustrating that a major professional platform cannot fix a simple notification bug that is actively harassing a long-standing customer. If you value a clean inbox, be warned: Upwork’s technical support seems unable or unwilling to stop their own system from spamming you.

For over a month now, I have received the exact same email notification every single day for a message from someone we aren't even working with.
It’s an obvious technical glitch, but despite contacting Upwork support numerous times, nothing has been done. Receiving the same "new message" alert 30+ days in a row is crossing the line from a "technical bug" into borderline harassment. The most frustrating part? I can't even "Unsubscribe" from these notifications because doing so would mean missing critical, legitimate alerts from actual clients and active projects. Upwork has essentially trapped me in a loop of digital noise that their support team cannot manage to fix.

Vi har haft gentagne problemer med vores internet hos Telenor. Vi har stået uden forbindelse i flere dage, hvilket har tvunget os til at sidde på caféer for at kunne passe vores arbejde.Det mest skuffende er dog deres håndtering af vores klage: Efter alt det besvær og ekstraudgifter til transport og cafébesøg, valgte de at tilbyde os en godtgørelse på svimlende 23 kr. Det føles som en hån mod kunden og er på ingen måde proportionelt med det tab og de frustrationer, vi har haft. Kan absolut ikke anbefales, hvis man er afhængig af en stabil forbindelse og ordentlig kundeservice.

Vi har oplevet en meget rodet proces hos Lomax. Vores ordre kommer "dryssende" over mange leveringer, hvilket vi aldrig blev oplyst om ved købet. Det giver os ekstra arbejde med bogholderi og logistik, som vi ikke har tid til.

Vi har nu ventet to uger på essentielle varer, og Lomax har intet delt med os undervejs. Ingen notifikationer, ingen status. Det lever slet ikke op til, hvad man kan forvente af et professionelt firma i dag. En skuffende oplevelse.

Super oplevelse. Fra ende til anden. Nu behøver man ikke engang at printe returlabel ud.

Min oplevelse var desværre negativ. Et gavekort udløb for to dage siden… og blev afvist uden mulighed for alternativ løsning. Jeg har også hørt om et gavekort givet lige før covid, som af oplagte grunde ikke kunne bruges under nedlukningerne… det blev heller ikke anerkendt efterfølgende. Det virker ufleksibelt og lidt småligt, især for et sted der lever af velvære.
Mit forslag: Indfør en rimelig grace-periode og vis ekstra fleksibilitet ved særlige omstændigheder. Det vil skabe goodwill… og flere glade gæster.

Hurtig levering og fantastisk kundeservice.

Karlin from the customer service team was helpful far beyond what one would expect. Won't be my last purchase from this company.

Rigtig fin service. De står ved deres produkter og har en effektiv kundeservice.

I was browsing their website around 1 and 2 a.m. this morning and saw a prominent message about a “20% Summer Sale” that stated it “ends this evening”. Naturally, I assumed this meant the evening of the day I had just entered (it being after midnight), and not that the offer had already expired at the end of the previous day.
I added two items to my cart but decided to wait some hours to finish the purchase as I had some questions for customer support about delivery.

When I woke up some hours later the 20% discount had disappeared. I contacted customer service, but they simply said the offer ended the evening before and showed no interest in helping resolve the issue — despite the misleading messaging and the fact that the items had been in my cart with the discount just hours earlier.

Skuffer som oftest. Jeg er nået et sted hen hvor jeg desværre skal huske at vælge en af konkurrenterne når jeg køber ting online. Sidste uge var den sidste dråbe. Jeg havde betalt ekstra for hjemmelevering. De skulle efter sigende have været forbi mens jeg var hjemme, men ringede aldrig på døren. Jeg har modtagerflex, men pakken blev ikke engang stillet udenfor døren, OG som bevis på at de havde være forbi er det er foto som bare er helt sort ......... Jeg hente derfor ikke pakken fra den pakkeshop hvor de nu har leveret den. Synes jeg har gjort nok for præcis at undgå det. Været hjemme og har modtagerflex ....

I returned my rental car at Málaga Airport three days ago and was told I’d receive a confirmation email and a cost summary shortly after. I’m still waiting for that email. I followed up by writing to them two days ago, but haven’t received any response. Very disappointing customer service so far.

I’ve had ongoing issues with my Powerbeats Pro—half the time, the right earbud doesn’t work or hasn’t charged properly when I take them out of the case. The only fix is to put them both back in the case until they reset, which is incredibly frustrating, especially when I’m on the go and didn't bring the case. It seems to be a well-known issue, yet Apple continues to ignore me. I'm left with a pair of expensive earbuds that only work reliably half the time. Very disappointed.

They offered me a car that, as it turned out, wasn’t even part of the fleet. I understand that specific models can't always be guaranteed, but if a car isn’t even a theoretical option, advertising it feels like marketing under false pretenses—just a way to hook customers. They even sent multiple emails with photos of the car to reinforce the impression. Then, when I refused to accept a much less attractive substitute, they kept my deposit.

Total spam. Would not trust.

Does not let you unsubscribe or delete your account. Shame on them

Dårlig kundeservice. Jeg besøgte dem med henblik på et eventuelt medlemskab. Jeg fik en parkeringsbøde, hvorpå de venligt tilbød at tale med parkeringsselskabet. Det fik de dog ikke gjort. Nu vil de pludselig ikke længere hjælpe, og jeg er endt med inkasso og en samlet regning på næsten kr.2.000. Skuffende ....