Poor Communication, Disjointed Onboarding
I started working with SPRY in March 2026. Communication has been terrible due to time zone differences, ESL, lack of inter-company communication, and delayed response/follow up. The onboarding process is sloppy and disjointed. I've had to send the same information multiple times to multiple people over the last 3 months, and we're still not up and running. Credentialing is over a month behind schedule. They accepted my payment but failed to notify the credentialing personnel. I was not planning to operate as a cash-based practice, but I will have to start that way.