Very quick to respond to a concern raised about an order that came through with a cutting error. Molly was great and offered a reprint, but we were happy with a discount voucher off our next order.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Very quick to respond to a concern raised about an order that came through with a cutting error. Molly was great and offered a reprint, but we were happy with a discount voucher off our next order.... Mehr ansehen
Unternehmen hat geantwortet
Every once in a while you come across a staff member that goes above and beyond to help and on this occasion it was a young man called Zak who was able to turn a very long drawn out complicated order... Mehr ansehen
Unternehmen hat geantwortet
Always a great service at Solopress. I’ve been using them for about 15 years for all my printing works, varying from business cards right through to leaflets, brochures, window stickers and more.... Mehr ansehen
Unternehmen hat geantwortet
I sent a few designs across to be printed and managed to get one in before the cut-off time, but the other was uploaded quite a bit later. As they were needed for a funeral, I reached out to custo... Mehr ansehen
Unternehmen hat geantwortet
Solopress.com print business cards, leaflets, stationery, flyers, posters, stickers, postcards and lots more. We offer premium quality printed products with affordable prices and Free UK delivery on everything!
Vom Unternehmen geschrieben
Whatever your printing needs, Solopress.com will deliver!
9 Stock Road, SS2 5QF, Southend-on-Sea, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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I was blown away by the help and patience shown by the team, they helped me every step of the way, particular shout out to Zak, the service was beyond anything I expected and the speed that they turned my small job around was unbelievable, the delivery was a day early and perfect, I strongly recommend using this company!
I have been ordering from Solopress for a few years now and can highly recommend them for quality, speed and customer service.
Just as an example today I needed to change the delivery address on an order and Deborah not only changed it for us but also made sure it would not be shipped out by accident before the recipient had moved to his new house.
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Would highly recommend, we had issues with the resolution of the images (my end) the team were great ,talked me through the process and the result was an amazing banner and flyers.. we opted for the premium banner and the quality is amazing
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The team is friendly and responds quickly. It looks like their automated system runs smooth without issues. I had an issue to fix, and Naomi took care of my issue the very next morning.
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Very quick to respond to a concern raised about an order that came through with a cutting error.
Molly was great and offered a reprint, but we were happy with a discount voucher off our next order.
Solopress have always provided a great service with no issues, and the one time there has been an issue, they have resolved it quickly. Very happy with the service and will continue to recommend them
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My experience each time with Solopress is seamless. On this occasion Emily was super helpful and very efficient. I highly recommend them ✅
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I sent a few designs across to be printed and managed to get one in before the cut-off time, but the other was uploaded quite a bit later. As they were needed for a funeral, I reached out to customer service to see if anything could be done.
I got chatting with Darcy, who very kindly pushed the job forward so it would be delivered on time with my other order. I’ve used Solopress many times over the years and they’ve always been fantastic, but this gesture has taken their customer service to another level.
You simply don’t get this kind of service from a printing company of this size. Thank you again, Darcy. Absolutely amazing service.
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So far so good. Dalya Winston & Sinead have been fabulous. Fast, Effective and spot on. Keep up the good work. Waiting for the books to be printed & delivered...
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Paid extra for delivery on a specific day to take to an event, they failed to deliver on that date. When I queried this they said I could send the business cards back for a full refund, missing the point entirely.
They then offered “compensation” which basically equates to the difference I paid for the specific day delivery which they failed to actually do.. (so hardly compensation!)
They promised this will be back in my bank within 5 working days. Surprise, surprise.. they’ve failed to refund within their quoted timescales too!
If you’re relying on proper service within specific timescales please just use someone else for your printing needs!
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Debbie was amazing today so fast at replying and she really helped me get the job done.
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Wesley irwin is one of the account manager for solopress absolutely 💯 helpful very fast response with his knowledge 👏 👍
Thank you 💯 recommended by us
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⭐⭐⭐⭐⭐
I’ve used Solopress before, and once again they’ve delivered an excellent service. They’re a company I trust to do a great job every time.
A special thank you to Darcy, who was incredibly helpful, patient, and reassuring when I had concerns about my artwork. She took the time to answer my questions and gave me confidence that everything would turn out well.
I decided to use the AI Enhancement service, and honestly, it worked an absolute treat! The improvement in the artwork is amazing, and I genuinely can’t wait for everyone to see the finished banner.
What impressed me even more was Darcy’s dedication. She replied to my email at 4:43am on Monday morning, which shows just how committed she is to providing outstanding customer service.
Thank you so much, Darcy, for going above and beyond. You’ve made the whole experience smooth and stress-free. I highly recommend Solopress to anyone looking for high-quality printing and excellent customer service.
Antwort von Solopress
Ordered a wedding board for my brothers wedding, Instead of my order, SoloPress sent me a completely different order for a random couples wedding!!! As the delivery happened on a Saturday I had to wait until Monday (the day before the wedding) to reach out to them.
When I contacted them, they admitted they couldn’t reprint or deliver anything in time because their cutting machine was out of service - and then offered me a voucher or a partial refund instead of a full refund, despite never actually fulfilling my order at all.
This is the second time this has happened. Previously they sent me a roller banner meant for someone else. Clearly a pattern with their order/dispatch process, not a one-off mistake.
I ended up with no wedding board for the wedding and had to chase them for a full refund, which should never have been in question given they didn’t deliver what I paid for. Very disappointing, and I won’t be using them again.
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I’ve used SoloPress on and off for 7-8 years now. Aside from the pricing usually beating everywhere else, and super fast turnaround getting me out of some situations when I’ve not forward planned, I’ve recently had a couple of issues (my fault - wrong delivery address, ordering wrong product) and they have been super good with their customer service and resolving the problems I’ve created. The latest one being just this morning - Thank you Debbie!
I can’t recommend SoloPress enough, and I always do if anyone is looking for flyers, posters, banners etc.
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Always a great service at Solopress. I’ve been using them for about 15 years for all my printing works, varying from business cards right through to leaflets, brochures, window stickers and more. Never had an issue with quality, and their speed is always much appreciated - far quicker than many other companies.
I love that there’s templates for all the types of printing they do, saves a ton of time having to set up documents each time.
On occasion I’ve needed more specific help and their customer service is always top notch. More recently Emily helped me amend my artwork after we had some last minute changes.
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Fantastic communication and service, Sinead responded quickly and was very helpful and reassuring. Highly recommend!
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Use Solopress all the time. Mostly they're excellent but had an issue with a leaflet which misprinted. Morgan was extremely good at quickly sorting it out - very helpful!
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Every once in a while you come across a staff member that goes above and beyond to help and on this occasion it was a young man called Zak who was able to turn a very long drawn out complicated order into a simple transaction for me. Very good service and will be using solo press again thanks to Zak’s help
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When my original order wasn't delivered by DPD, solopress ordered a quick reprint so I could get my printing in time for an event. Big thank you as was super stressed about it. Thanks to Molly for ensuring I got it in time!!
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Solopress were super helpful, super quickly. Darcy sorted my problem and I am very grateful to her.
Antwort von Solopress
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