1-800-Flowers.com Bewertungen 

This was an awful florist. The flowers that were delivered were nothing like the picture.
We paid a premium price for the extra large arrangements. Most of what our friend received as green filler with a few white flowers. Totally totally unacceptable.

if i could put zero stars i would… i paid for next day delivery, balloons, a $100+ bouquet of tulips, nice vase, the works. tell me how not only did my order get delayed, but no update was sent AT ALL that my order would not be delivered the day i paid for it to be. i had to call to DIG this information out of the man on the phone bc all he was doing was feeding me bullshit generic answers (their customer service is terrible). THEN i wake up the next day, check the tracking and it has not moved. it’s 1pm the next day. i call AGAIN and they inform me that ups was just not going to deliver it and asked if they could “process a redelivery” HUH??? so you were just gonna let my order sit there?? no email no nothing??? then i said screw it give me a refund and they offered at 30% refund. brother WHAT??? give me a full refund!! i had to fight to get a 100% refund!! absolute shit of a company. this was not the first time either, my mother in law probably thinks i lie about getting her flowers at this point lol. anyways, do not spend money with this company, do not get scammed.

I like the view of the arrangements on your site. But it has been my experience with your contracted providers that the quality of the product they provide does not always compare to your advertised arrangements. I think your contracted providers tend to put as little flowers in their arrangements as possible. I think you need to vet your provider network better.

I had a situation with FedEx. I called one 800 flowers and they made things right they took care of the situation so I appreciate everything they’ve done and I would use them again and refer them to anybody. Thank you again I appreciate everything you did to make things right

I placed an order and tried to cancel 2 minutes later and they declined me.. now I have flowers delivered to a person out of town.also the would not change the address to the new location.. 2 minutes.. a waste

Absolute dogwater experience, and they've gone full AI so you can't get through to real customer service to assist. Have to listen to this God awful AI answering machine.

These flowers were supposed to be delivered to my daughter, a teacher at Germantown Highschool on Sept 1st, her 1st day of school. The delivery attempt was first at 3:38 PM, where everyone in the school office had left for the day. I had called 1800flowers to let them know the recipient and everyone in the office were already gone for the day and was told delivery would again be attempted before 8:00 pm. Again, no one would be at the school to receive the flowers. They were finally delivered later in the afternoon on September 2, 2026, when, luckily the recipient was still there. I hope their flowers were still lovely and fresh. This was my first attempt at ordering from you. I also tried to claim the first time 25% promo code only to see that the code came after hitting the payment tab while checking out. You have great flowers, I was just disappointed at the delivery.

Flowers were amazing!! In other websites they show a picture that’s nothing like the actual flowers they deliver but this one is great!! And it was delivered in time!!

Pleasant company and customer service. Products are always lovely. Thank you.

Ordered flowers for my mother's 85th birthday, August 28th. She still has not received them.

I purchased flowers for a friend. They were not delivered, but we received a refund. The next day, I placed an order for a different friend. Those arrived under the wrong person's name. Then, that friend received 2 additional orders I did not place and that I was charged for.

This began with a Shari’s Berries anniversary order on August 20, but my experience with 1-800-Flowers Customer Service became a separate problem of its own.

The original flowers and chocolate-covered strawberries arrived damaged. The strawberries were not cold, the cooling pack was completely melted, and the flowers included severely wilted and collapsed material. I supplied extensive photographs and shipping documentation and specifically raised concerns about shipping perishable products in extreme North Texas heat.

Customer Service arranged replacements, but I repeatedly asked how the shipping problem would be corrected so the same thing would not happen again. I never received an answer indicating that the photographs had actually been reviewed or explaining how the heat issue would be addressed. I also repeatedly requested written review by a manager or supervisor. That never occurred.

The replacements arrived August 25 with essentially the same problems. Two replacement strawberry shipments were generated, both arrived wet and warm with damaged chocolate, and the replacement flowers deteriorated rapidly.

At that point we requested a refund rather than another replacement. Instead, another replacement was scheduled for September 1.

Customer Service then told me they could not process the refund unless the purchaser/cardholder contacted them directly. My husband, Abram Farrington, is the purchaser and cardholder. He contacted them directly multiple times, identified himself as the cardholder, requested a full refund to his original American Express payment method, and explicitly stated that he did not authorize or want another replacement.

Remarkably, Customer Service subsequently responded to correspondence from Abram while continuing to say that the cardholder needed to contact them.

After numerous emails, extensive photographic documentation, repeated requests for management review, multiple failed shipments, and repeated written refund requests, we still have not received the requested refund.

We are requesting only a full refund of the original $144.98 purchase to the original American Express payment method. We do not want another replacement, credit, coupon, or promotional accommodation.

Always reliable for on-time delivery and outstanding products and VALUE!! Keep up the good work...WDL

Making the order was relatively easy for m, however, I was a bit surprised at the shipping charge. However, I understand it s a weekend.

I always order from Celebrations Passport and use 1-800-Flowers. The flowers have always been great. If a mistake has been made, they make it right quickly and beautifully. I trust the service.

I paid for an extra-large, approximately 40-inch sympathy arrangement and ordered it three days in advance for an important memorial gathering. At 1 PM that day, I was notified that it was out for delivery, yet it did not arrive until 7 PM—after the gathering was over.
All of us who contributed to this tribute had to visit our grieving friend empty-handed. When the arrangement finally arrived, it was simply left behind the door without ringing the bell or calling the recipient.
To make matters worse, the flowers were old, wilted, and clearly not fresh. This was supposed to be a meaningful tribute during a very difficult time, and 1-800-Flowers completely failed to deliver what we paid for when it mattered.
For sympathy flowers, timing and freshness are everything. I would never trust 1-800-Flowers with an important occasion again.

The 800Flowers website made choosing and ordering flowers for my mom easy. She loved the arrangement and the balloon add-on was not very expensive. I will order from them again.

I wanted to send get well flowers to my sister in law. 1800flowers was offering free shipment based on the date I choice and 20% off. I went through the whole process only to get to the end and get hit with a $16 service charge. They only disclose the hidden fee at the end. I reviewed the charges and saw the service charge because the total was higher than I anticipated. Free shipping and 20% off is a lie because they receive it any way through a so called service charge. I canceled the order before paying. Avoid this company.

If I could leave 0 stars I would. I ordered 4 sets of flowers on Friday Aug. 28th for same day delivery (confirmed). I ordered for Friday knowing all parties would be home. Only 1 order was delivered on Friday and the other 3 were pushed to Monday Aug. 31st. I was also thinking they would be delivered the next day Saturday when I realized that they weren’t I called on Sunday to try and at least have them delivered the same weekend. The person on the phone told me he doesn’t know why they were pushed to Monday there was no reason. One of the sets of flowers were for my granddaughter’s first week of preschool, (Thanks a lot 1800flowers for ruining that). I could have just ordered from a local florists myself and assured that they would have been there. In future that is what I will do. I will not be using or would recommend anyone use 1800Flowers as they are unreliable.
Michael Harkin

1 800 Flowers has consistent performance. The gifts I choose are delivered as scheduled in good condition and are enjoyed. I appreciate the membership/subscription option which saves delivery fees.