Did a good job repairing, but wouldn't take his shoes off,quoting health and safety. We supplied shoe coverings for following visit. We recently had carpets cleaned. Hotpoint should supply these for e... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
From start to finish everything went like clockwork; really good, Hotpoint provided me with clear instructions and á follow up phone call. I made the appointment and the guys phoned me 30 minutes befo... Mehr ansehen
Delivery of new machine went according to plan, no problems. Old machine taken away and new one fitted. All went extremely smoothly. Such nice delivery people, polite and courteous. Treated with respe... Mehr ansehen
My order arrived on time i was kept updated the whole process was very pleasing!! The guys delivered my oven promptly and were very helpful and friendly took my old oven away no problems!! Highly reco... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Hotpoint
Vom Unternehmen geschrieben
At the heart of UK homes for 115 years
For 115 years, Hotpoint has been at the heart of UK homes, helping families share the unique feeling of home. From keeping food fresh for the week ahead and caring for the clothes you love, to preparing family meals and taking care of the post-dinner clean-up, our appliances are designed to support the routines that keep family life running smoothly - giving you one less thing to worry about, so you can focus on the moments that matter most.
Our range of home appliances includes washing machines, tumble dryers, dishwashers, fridge freezers, ovens, hobs and cookers. Each appliance is thoughtfully designed to help prevent everyday mishaps and deliver dependable performance you can count on. Combining practical features with helpful technology, our products are made to simplify life at home and fit naturally into busy households.
We know that every home and every family has its own routines. Whether you are working through the weekly laundry, keeping groceries fresh, cooking family favourites or cleaning up after dinner, our appliances are made to fit naturally into everyday life and help you keep your home running with confidence.
In the UK and Europe, Hotpoint is part of Beko Europe, the company behind a portfolio of well-known home appliance brands. As part of Beko Europe, we continue to build on our long UK heritage, creating appliances that support real homes and the moments that bring people together.
Our care continues long after your appliance has been delivered. From product advice and appliance registration to user manuals, troubleshooting, repairs and genuine spare parts, our dedicated customer service and support teams are here to help you get the best from your Hotpoint appliance throughout its lifetime. With more than a century of experience, Hotpoint continues to create trusted and dependable appliances that help families across the UK share the feeling of home.
Visit www.hotpoint.co.uk to explore our full range of appliances, product support and genuine spare parts.
Need assistance? Contact our customer service team and we'll be happy to help.
Kontaktinformationen
Vereinigtes Königreich
- hotpoint.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Delivery service was excellent.Driver…
Delivery service was excellent.Driver set up my new appliance quickly and left it ready to use.Left everywhere clean and tidy.
The delivery service was excellent
The delivery service was excellent, delivered on the date arranged and was given a time slot the night before it arrived and was in that time slot. The delivery men carried it up stairs to my home and put it right where I needed it. There were both friendly and respectful.
I have always purchased Hotpoint for my washing machines
I have always purchased Hotpoint for my washing machines. When my latest washing machine broke just after a Hotpoint repair, I decided I did not want to await an engineer again. Instead I used my insurance scheme Smartcare rewards ( very slightly cheaper than the High street) to purchase another. It arrived in just under 1 month and it was delivered by Hotpoint. The advertisements claim it is made by Hotpoint engineers, but I think it was made by Beko in Milan or Turkey. My only complaint, at the price, was you are expected to download a full instruction manual. It would have cost the manufacturer very little to supply. It has a 12 month warranty so I have purchased insurance. I will see if it is reliable in the next few months. Delivery was very good. I was offered a cleaning kit, but like everyone else on the internet, I never received it.
Very good and quick to getting hot I…
Very good and quick to getting hot I love it , it’s very fast .
Pretty good experience from ordering
Pretty good experience from ordering , to delivery communication. Delivery staff very polite, respectful and helpful. Quality of the appliance, great value for money, The fridge and freezer capacity good and easy to use , a very smart looking appliances and excellent performance. Very satisfied
hotpoint washerdryer , order and delivery start to finish my whole experienc…
from start to finish my whole experience was brilliant !i was kept updated regarding delivery throughoutand delivery team was excellent cannot fault .thank you
Delivery of new machine went according…
Delivery of new machine went according to plan, no problems. Old machine taken away and new one fitted. All went extremely smoothly. Such nice delivery people, polite and courteous. Treated with respect throughout.
Great company
Great company. Great products. Value for money. Offers excellent deals including insurance cover
Hotpoint service
Fast service and really helpful, engineers were very pleasant and helpful, customer service was very helpful, great service provided
All good.
From ordering to delivery to fitting and taking the old machine away - everything ran smoothly. Thank you
Excellent servicexe.Kept up to date with…
Excellent service.Kept up to date with times for delivery and phoned 5 minutes before like I asked also very friendly
Faulty installation
The washing machine itself is lovely and washes the clothes very well but unfortunately the installation has not been done correctly because I am having water from the machine coming into my sink. I have called to get it rectified and still have not been given a date as to when this can be fixed. The engineer that came to my property was very professional and polite so im not complaining about him just he may have missed something small.
Never a problem
Never a problem. Friendly delivery and very punctual. Kept me informed through the whole process. Will only ever use Hotpoint for all appliances.
Three hours late no apology when I…
Three hours late no apology when I asked him a question he just grunted not a pleasant delivery sorry to havesay this
Thomas is a great engineer very polite…
Thomas is a great engineer very polite punctual and a great great to hotpoint sorted my problem perfectly
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.