CH

Chanel

Vereinigtes Königreich

Bewertungen

Bewertung zu Hotpoint


Bewertet mit 2 von 5 Sternen

Faulty installation

The washing machine itself is lovely and washes the clothes very well but unfortunately the installation has not been done correctly because I am having water from the machine coming into my sink. I have called to get it rectified and still have not been given a date as to when this can be fixed. The engineer that came to my property was very professional and polite so im not complaining about him just he may have missed something small.

4. September 2026

Bewertung zu Kiddies Kingdom


Bewertet mit 1 von 5 Sternen

Faulty item

Kiddies kingdom delived the pram that I ordered and when I found a stain on the main part of the pram I immediately sent them an email requesting a collection and refund and I was unsatisfied with the product. I have yet to receive a reply even though I called and was reassured I would hear back within 24 hours.
I have followed up with a second email but still no response. Service is disgraceful and the product is poor.
I am a very unhappy customer.

17. Januar 2025

Antwort von Kiddies Kingdom

Hi Chanel,

Thank you for taking the time to write your feedback.

I am truly sorry to hear that your order arrived in such a condition. This is certainly not the standard we expect for our products, and we understand how disappointing and frustrating this must be for you. It’s completely unacceptable , and we deeply regret the inconvenience this has caused.

I can see a member of our After Sales Team has since been in touch and we are awaiting your response.

We look forward to resolving this for you.
All the best
Kiddies Kingdom