endel.io Bewertungen 

56
TrustScore 2.5 von 5

2,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I cancelled 1-2 days BEFORE the free trial ended, yet I was charged for a year long subscription. It doesn't show up in my Apple subscriptions. Cancelling it through the app does NOTHING so it's goi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I cancelled the subscription during the free trial. A complicated process which should be simplified through Apple since that is where I downloaded the app. However, no subscription in Apple. Had to c... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve been using Endel for a few years now - it’s my go to help and in different areas in my life: I always play it when I need to focus and concentrate on work or a creative task. I listen to it’s sle... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

The app lets you start a free trial but charges you $120 immediately. The only way to get it refunded is to dispute with your credit card company because neither they or Apple App Store will refund yo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


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2,3

Mangelhaft

TrustScore 2.5 von 5

56 Bewertungen

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Hat 95 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,3

Alle Bewertungen

(56)

29 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Endel works, just does what is says: helps sleep and focus for me

I’ve been using Endel for a few years now - it’s my go to help and in different areas in my life: I always play it when I need to focus and concentrate on work or a creative task. I listen to it’s sleep sounds when I need to quick fix my sleep routine. My go to in a plane - always with a Relax soundscape. It’s super versatile and it just does what it says.

3. September 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

Hi there!

Thank you so much for being part of Endel for so long! 🖤

It’s incredibly rewarding to know that Endel has earned such a meaningful place in your everyday routine.

Messages like yours mean a lot to our team and inspire us to keep making the experience even better.

Thank you for your trust and continued support!

Bewertet mit 5 von 5 Sternen

Really liked the designs and overall…

Really liked the designs and overall concept. Good sounds, just about right amount of differentiated music for most of the rituals i can think of.

Looks like a monument valley game, those animations are just pure art.

A bit pricey, but i got a huge sale in the app, so bought a premium for like 12 eur a year.

2. September 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

Hi there! Thank you so much for the wonderful feedback! 🖤

We’re especially happy to hear that you’re enjoying both the sound and visual experience — our team puts a lot of care into both.

We understand that the price can feel a bit high, which is why we try to offer different opportunities to get Endel Premium at a more accessible price — just like the offer you mentioned.

And if you ever have questions about your subscription or would like to explore the options available to you, feel free to reach out to us at ask@endel.io .

We’re always happy to see how we can help.

Thank you for being with Endel!

Bewertet mit 1 von 5 Sternen

I cancelled 1-2 days BEFORE the free…

I cancelled 1-2 days BEFORE the free trial ended, yet I was charged for a year long subscription. It doesn't show up in my Apple subscriptions. Cancelling it through the app does NOTHING so it's going to end up charging me again in a year if I can't get this resolved. I can't dispute it through Apple because it doesn't even appear that I've subscribed on their end. 100% fraudulent company. I will be disputing with my credit card company.

19. August 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

Hi Theresa,

Thank you for sharing this with us. We’re very sorry that you were charged after trying to cancel your trial in advance — we completely understand why this experience was so concerning.

From what you described, it looks like your subscription was purchased through our website rather than through Apple, which is why it doesn’t appear in your Apple subscriptions. In this case, our Support team can check the subscription directly, help with a refund, and make sure it is properly cancelled so you won’t be charged again.

We only wish we had known about the issue earlier so we could have helped resolve it from our side. Please email us at ask@endel.io and mention this review — we’d really appreciate the opportunity to look into your case personally and make this right.

We’re also actively working on making our subscription, cancellation, and support flows clearer so situations like this are easier to resolve.

Thank you again for bringing this to our attention!

Bewertet mit 1 von 5 Sternen

I cancelled the subscription during the…

I cancelled the subscription during the free trial. A complicated process which should be simplified through Apple since that is where I downloaded the app. However, no subscription in Apple. Had to cancel through website. Still charged annual cost of app but outside of Apple so there’s no history through Apple. Credit card was charged though and I can’t get a refund now. Very sketchy. Fortunately I disputed the claim through my credit card company.

13. August 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

Hi there,

Thank you for sharing this with us. We’re very sorry that the subscription and cancellation process caused so much frustration.

From what you described, your subscription was purchased through our website rather than through Apple, which is why it didn’t appear in your Apple subscription history. For subscriptions purchased directly from us, our Support team can process refunds when users contact us. We only wish we had known about your situation earlier — we would have been happy to look into the charge and handle it from our side.

If you’re comfortable reaching out to us, please email our Support team at ask@endel.io and mention this review. We’d really appreciate the opportunity to revisit your case personally and see what we can do to make up for the experience.

We’re also actively working on making our subscription, cancellation, and support flows much clearer, and your feedback is genuinely helpful as we improve them.

Thank you again for bringing this to our attention!

Bewertet mit 1 von 5 Sternen

Bad content, scam business

I joined free trial, I didn't like it, UI was unintuitive and all content felt the same, I wanted to unsubscribe to not pay yearly subscription but unsubscribe feature doesn't work - infinite progress screen, API returns HTTP success, service still wanted to charge me

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

Thank you for your review. Please write to us at ask@endel.io so we can help you cancel your subscription.

Bewertet mit 1 von 5 Sternen

The app lets you start a free trial but…

The app lets you start a free trial but charges you $120 immediately. The only way to get it refunded is to dispute with your credit card company because neither they or Apple App Store will refund you. They will reply to these complaints with “please email us” and after you email them they tell you there is nothing they can do. Every time you see them respond with “please email us” you can assume they are doing nothing. Absolute con artists

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

Thank you for your review. We offer a free week's trial before an annual subscription. You can cancel the upcoming subscription during the trial. We refund subscription purchases made through the Play Store and our site. We have a web form for this, and we process user requests manually. For App Store purchases, Apple handles the subscription, payment, and refunds, as we don't have access to the App Store subscription and payment system. Every time you see "write to us at ask@endel.io" you should assume the opposite - we are ready to help you, as we have helped many users.

Bewertet mit 1 von 5 Sternen

This is a scam!

This is a scam!! When you get the app and sign up for the subscription you will only find 1 8D track. They don’t have this or any other actual tracks with 8D sound but it is a way to trick people with ADHD for money! Tasteless!!!!

24. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

Thank you for your review! This song from our partner video is not present in the Endel app. It is used in that video to demonstrate the 8D effect you can hear in the 8D Odyssey soundscape in the Endel app.

Sorry for the ambiguity!

Bewertet mit 1 von 5 Sternen

Impossible to obtain the student…

Impossible to obtain the student discount! The SheerID verification process failed and despite submitting all the required evidence (which they confirmed proved my student status) they couldn't process the discount directly and instead redirected me to Endel. After contacting support I found myself stuck in an endless loop of emails requesting screen recordings, screenshots, and more. What should have been a simple fix turned into a drawn-out ordeal, and it became clear they had little interest in actually honouring their student discount. In hindsight I'm glad I didn't end up signing up given the other reviews on here!

16. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

That you for your review! Unfortunately, we have a bug in the payment system that prevents the correct purchase of the discounted subscription in some locales. Our developers are working on the fix. You are right that it takes too long in this case. We hope to fix it soon. Sorry for this inconvenience!

Bewertet mit 1 von 5 Sternen

Trial is a scam

I signed up for a 7 day trial on Sunday through Apple and on Monday they took the $99 from my account. I’m now trying to get it refunded through Apple. Not cool Endel and I certainly don’t want this app on my phone any longer.

25. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

Please write to us at ask@endel.io so we can help you with the refund.

Bewertet mit 1 von 5 Sternen

Another AI SCAM!

I subscribed to Endel for a year to access some of the music being used to focus by artists that I like. It seemed like a nice app, but I didn't use it and cancelled by subscription. That was 2022.

In 2024, they charges me for $29.00. This was right at Christmas time and I did not notice the charge. Then they charged me again in December 2025. I did not notice this until recently and that is when I discovered the other charge in 2024.

I logged into the app and validated that I was on a free subscription. I contacted support. Their response... no refunds for charges over 31 days. Of course, the main concern is how they were able to charge me at all? What is going on with my data? How did this happen. But, no help of info form their support. This is another example of scammy nature of the modern app. It gets your payment info and charges you without any notification via email or even the app. I see this all too frequently.

AVOID!

19. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

Thank you for your review. For the subscriptions purchased through our site, we send the emails with the subscription terms and a warning about the trial end. We can't charge any card without an explicit confirmation from the user. Unfortunately, this is true, and we can't process the refunds for the purchases made more than 31 days ago.

Bewertet mit 1 von 5 Sternen

Just was stung with this app $99 no…

Just was stung with this app $99 no warning my free trial ended. It’s left a bad taste in my mouth. I don’t even care if it’s good I don’t want to use it now!

14. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

We send several emails that describe the subscription offer and warn about the trial end for the subscriptions started on our site. In the case of the App Store subscription, Apple should send the notifications. Please write to us at ask@endel.io so we can help you with the refund.

Bewertet mit 5 von 5 Sternen

Fantastic App!

I honestly use Endel for 2 years straight, and I personally decided come here to write a review. Its a fantastic app, with fantastic sounds and music software, helps me so much to focus and finalize projects. Its guided sound sets are amazing, its focus and dynamic focus mixes are great. and the recognition of what I like and what suits me according to my activity!! WOW! and also the option to blocking all apps and use of focus timer* well done!

I cannot say anything about people's money trust situations, but *THIS APP IS MY FAVORITE APP SO FAR AND ITS WORTH ALL THE MONEY I'M GIVING!

If you like good music, and if you need focus and finish things - I strongly suggest it!

13. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

Hi there! Thank you for your positive feedback! We are pleased that you like how we implement our ideas. Enjoy your use of Endel, and keep informed of all the latest updates on socials and in the app. Have a good day!

Bewertet mit 1 von 5 Sternen

SCAM - AVOID

Same experience as reported by many others – the "7 day free" is NO, in fact, a trial period, but an automatic annual subscription.

This is intentionally obfuscated, and you cannot request a refund via Endel.

Deceptive business practices – AVOID

6. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

Please write to us at ask@endel.io so we can help you with the refund.

Bewertet mit 1 von 5 Sternen

I was charged for a full year during a…

I was charged for a full year during a trial period. When I request a refund, Endel support continues to tell me to log into a link that doesn't work. Its been about 6 emails back and forth without a solution. This is a scam and I am reporting them to the BBB.

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

Please write to us at ask@endel.io so we can help you with the refund.

Bewertet mit 1 von 5 Sternen

I tried to sign up for the 7-day free…

I tried to sign up for the 7-day free trial; the app just charged me. Then I cannot directly contact customer service for a refund - as the app has a FAQ section that says to contact Google. Also this should be reported to the BBB and TrustPilot, as it’s fraud.

30. April 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

Please write to us at ask@endel.io so we can help you with the refund.

Bewertet mit 1 von 5 Sternen

UNauthorized Charge of $119

Today, The Day of $119 charge, thought is was fraud. Went to credit card company(they saw it as fraud and alerted me asking if I authorized it). I then wrote to ask @endel. io, to cancel my unauthorized subscription and refund me. Will see whether they consider me. I didn't use their freemium service for more than one session...unfortunately they may not give a dam about my future business. Will see.

24. April 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

We offer a free week's trial before an annual subscription. You can cancel the upcoming subscription during the trial. And we help cancel subscriptions to the users that wrote to us at ask@endel.io.

Bewertet mit 2 von 5 Sternen

App is great, but subscriptions overcharge

App is great, love the sound experience. I decided to upgrade my membership because of a 50% annual discount, but then immediately saw a full lifetime subscription for a good price point, which I signed up for. But I was still charged for the annual subscription, and then I got an ADDITIONAL charge of $119.99. I reached out using their Support AI, but received a message that I did not meet their refund requirements. I JUST SIGNED UP! I am severely disappointed in the business end of this company and will be escalating this to my bank and Apple as a scam.

9. April 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

Thank you for your review! Please write to us at ask@endel.io again so we can help you with the refund.

Bewertet mit 1 von 5 Sternen

Honest rating would be negative.

Honest rating would be negative.
Avoid this scam!!! Paid for a yearly subscription via Google. But the subscription did not appeared in the app. To refund you have to go to a special link - that says you are not eligible. Support is garbage AI that says you have to go to that link. The page with refund was built by AI 100% as it even exposes some debug info (localStorage: false). If you have anxiety or adhd - definitely don't try them if you don't want to enter full-rage mode.

10. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

Please send us the Play Store receipt to ask@endel.io so we can help you with the refund.

Bewertet mit 1 von 5 Sternen

HORRIBLE PREDATORY service

Was charged a WHOPPING 119.99 with no warning on a service I did not request? Not even possible to request a refund through the appstore. This is an incredibly predatory business model that doesn’t take into account BUSY COLLEGE STUDENTS! I am broke and they took out my last payment leaving me completely and totally broke.

4. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

We offer a free week's trial before an annual subscription. You can cancel the upcoming subscription during the trial. Please write to us at ask@endel.io so we can help you with the refund.

Bewertet mit 1 von 5 Sternen

I have used Endel for years

I have used Endel for years. I don’t know what they have done but they took something that was so easy and intuitive and screwed up. You have to make multiple selections. It is so hard to use. I want to hit a button and hear the selected sound. Done. Easy. Not program a flashing vcr.

Update after Endel reply and trying to use their suggestion - now I would give the app a negative three stars review. When you go into it - you get locked into a lifetime renew screen - I still have six months on my subscription so not necessary and a waste of my time. I had to kill the app and log back in. I want to meditate or use the app for focus not get annoyed with it but as the stoics say it is still your fault if it makes you feel bad, if it provokes an angry response from you in turn so I write reviews and feel free not bad. Endel has crossed the line from not just screwing up their app but being a little scummy. Just my speculation and pattern recognition but when companies do this they need revenue and know their runway is short so they better monetize before the last person in the building closes the door and turns off the lights. It’s been fun Endel. I hope I get to use my six remaining months. Good Luck to you little app maybe you can pivot and save yourself before it’s too late.

31. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von endel.io

Thank you for your review! We are sorry you didn't like how we updated the app. We strive for minimal and intuitive UI. But we have a lot to show users. However, you can still push one button and hear the endless adaptive soundscape. Please write to us at ask@endel.io if you have any questions.

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