Brittrove Bewertungen 

103
TrustScore 3 von 5

2,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

already took it on a rocky trail. what stood out first was the twist locks actually holding instead of slowly slipping like my old store-bought pole. the grip felt a little firmer than i expected, but... Mehr ansehen

Bewertet mit 1 von 5 Sternen

ordered 3 car polish with two extra free with free delivery only received three which should have been 5 bottles not good value for the money paid, wont be using them again,

Bewertet mit 4 von 5 Sternen

I give one star but deserve 0, Bought a trucking stick and nowhere like they advertised. Broken, I reported and they dismissed me, they offer me 20% discount on next item and I never asked. Al... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Buying online is a risk. I've bought from Brittrove three times. The orders arrived and were a good fit. The third time the bra was tiny. I got an immediate refund. Great customer service.


Kontaktinformationen

2,9

Akzeptabel

TrustScore 3 von 5

103 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 95 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,9

Alle Bewertungen

(103)

98 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Although I didn’t get the exact item…

Although I didn’t get the exact item that I ordered (out of stock) they reimbursed the full amount that I paid quickly and efficiently, you only really find out how good a company is when you see how they deal with problems, I would definitely recommend them

29. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid at all costs……

I ordered a Walking stick that also did other things and was advertised as unbreakable in their video with a car driving over it.However, when I eventually received mine it fell into 2 parts immediately I tried to open it. Then three. It was very light and clearly extremely cheaply made and bore no resemblance whatsoever to the one in the ad. It was clear I could have absolutely no faith at all in this cheap piece of garbage so I contacted them for a refund. They replied quickly, offering me my money back, after asking for photos which I supplied, saying I could keep the stick and give it to someone else. Fat chance! Anyway, I waited for my refund. Nothing. Contacted them again. They treated me like a new complainant. I had to go thru it all over again. This time tho, they only offered 80% back or a voucher for 20% off.
I said no thanks I’m entitled to a full refund within 28days.i still haven’t received a penny. Terrible company. Don’t trust them one inch. I believe they make cheap knockoffs of better products. Don’t risk your money

27. August 2026
Bewertung ohne vorherige Einladung
Brittrove-Logo

Antwort von Brittrove

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@brittrove.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Bewertet mit 3 von 5 Sternen

already took it on a rocky trail

already took it on a rocky trail. what stood out first was the twist locks actually holding instead of slowly slipping like my old store-bought pole. the grip felt a little firmer than i expected, but the balance in hand stayed natural on climbs and loose downhill sections. adjusted it twice and never had to fuss with it again once set.

24. August 2026
Bewertet mit 1 von 5 Sternen

I ordered a tactical walking stick as…

I ordered a tactical walking stick as I’m disabled. What arrived was a very cheap and flimsy waking pole. I would not trust this as my aid as it is not fit for purpose
I should have read the reviews first

28. August 2026
Bewertung ohne vorherige Einladung
Brittrove-Logo

Antwort von Brittrove

Dear valued customer, thank you very much for providing us with your valuable feedback.
We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience.
Please send the specific issues and relevant order information to our customer service email address: service@brittrove.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution.
We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.

Bewertet mit 4 von 5 Sternen

I give one star but deserve 0

I give one star but deserve 0,
Bought a trucking stick and nowhere like they advertised.
Broken, I reported and they dismissed me, they offer me 20% discount on next item and I never asked.
Also no reply to 5 emails
DO NOT BUY FROM THEM
GOOD NEWS , I HAVE TO REVIEW AND SAY THEY ARE ACTUALLY A GREAT COMPANY, THEY FINALLY COMMUNICATE WITH ME SND GAVE ME FULL REFUND SO I CHANGE FROM 1 STAR TO 4. CANT GIVE 5 CAUSE ITEM WAS POOR

25. August 2026
Bewertung ohne vorherige Einladung
Brittrove-Logo

Antwort von Brittrove

Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@brittrove.com. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.

Bewertet mit 1 von 5 Sternen

I ordered a hair topper and what I…

I ordered a hair topper and what I received was nothing like what I ordered wrong colour, full wig ,made of nylon but it stated it was made of real hair it was not wearable. It took weeks to arrive, don't go near this company.

22. August 2026
Bewertung ohne vorherige Einladung
Brittrove-Logo

Antwort von Brittrove

Dear Customer, thank you for bringing this to our attention. We’re sorry the product didn’t meet your expectations, and we understand how frustrating that can be. Please send your details to our support team at service@brittrove.com. We’ll review your case with care and help you find a solution.

Bewertet mit 1 von 5 Sternen

I have waited over 2 months for my…

I have waited over 2 months for my order. I have emailed company 6 times with a generic reply about royal mail.
Will not answer my email regarding refund.

21. August 2026
Bewertung ohne vorherige Einladung
Brittrove-Logo

Antwort von Brittrove

Dear Customer, thank you so much for taking the time to share your feedback.

We sincerely apologize that your recent shopping experience did not meet your expectations and fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not yet received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email: service@brittrove.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Bewertet mit 4 von 5 Sternen

Buying online is a risk BUT

Buying online is a risk. I've bought from Brittrove three times. The orders arrived and were a good fit. The third time the bra was tiny. I got an immediate refund.

Great customer service.

18. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don’t buy can’t get address to refund item that came today

Faulty goods not working no way to contact them to get return label. Very disapointed

19. August 2026
Bewertung ohne vorherige Einladung
Brittrove-Logo

Antwort von Brittrove

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@brittrove.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Bewertet mit 1 von 5 Sternen

Don't know why I've given a star

Don't know why I've given a star. .just for the laugh .. suppose to be an anti shock walking stick....only shock is WT...fam I suppose to do with it ..myself and others , impossible to put together. No instructions...easier to put Rubik's cube together.
OHHH £10 off voucher 🤣😂..😭
Money NOT well soent😣😣😣😩😫 refund??

19. August 2026
Bewertung ohne vorherige Einladung
Brittrove-Logo

Antwort von Brittrove

Dear Customer,we appreciate your feedback and apologize for any inconvenience caused. We take customer satisfaction seriously, and we’d like to assist you further. Please send your order details to our support team at service@brittrove.com, and we’ll ensure your case is handled properly. Thank you for giving us the chance to help.

Bewertet mit 4 von 5 Sternen

A Complaint dealt with

I gave this company 1 star when I received my goods. Since they read my comment I have to say they have said they will refund my money. I haven’t received the money yet but feel sure I will over the next few days. I’ve given them 4 now because they dealt with my complaint quickly and professionally.

14. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Tank top with built-in bra

The garments I ordered were, unfortunately, not suitable for me so I requested a return and a refund.

Customer Service was brilliant, plenty of emails to keep me informed and the refund was in my bank within the week. 10/10.

7. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I purchased three Bras and they were…

I purchased three Bras and they were uncomfortable because the size were smaller than anticipated. I emailed the company and told them and they asked what size I would like and I gave them a size above Today I received the correct size and I am very happy. I would recommend them to anyone who is looking for satisfaction. Thanks very much. Heather

11. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

My order took a very long time to be…

My order took a very long time to be dispatched. I was sent a message saying that it had been delivered weeks later but it had NOT been delivered to my address. Tracking stated left in a secure porch which I do NOT have! Money refunded

29. Juli 2026
Bewertung ohne vorherige Einladung
Brittrove-Logo

Antwort von Brittrove

Dear customer, thank you so much for taking the time to share your feedback.
We sincerely apologize for the inconvenience caused by the long shipping time of your order and fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not yet received your goods, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email: service@brittrove.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

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