Right from me first ordering the watch it was brilliant, the ordering was easy and delivery was very fast arriving exactly as promised. The packaging was first class and the watch is a class timepiec... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent offers, communication and delivery. Recently i ordered a watch and next day after delivery i received an email promo about jimmy choo glasses for free on selected watches. I approa... Mehr ansehen
Unternehmen hat geantwortet
I had received a discount code from vodaphone to use on a selected line of watches to which I used. However there seemed to be an inventory error on their end but they handled this issue so amazingly... Mehr ansehen
My watch is as described and is beautiful. The only issue I have is that there were no instructions with the watch, however, when I made contact they were prompt to reply and gave an excellent respons... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Christophe Duchamp A luxury watch brand that is dedicated to producing timepieces that embody uncompromising accuracy, unrivalled style, timeless elegance, and heirloom value. Our brand originated in Mendrisio, Switzerland, and we have now established our headquarters in the UK.
Kontaktinformationen
Vereinigtes Königreich
- christopheduchamp.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Prompt delivery.
Very pleased with my purchase,excellent…
Very pleased with my purchase,excellent quality.
Customer service very helpful.
Right from me first ordering the watch…
Right from me first ordering the watch it was brilliant, the ordering was easy and delivery was very fast arriving exactly as promised. The packaging was first class and the watch is a class timepiece and a pleasure to have on my wrist. I have had no reason to contact Christophe Duchamp as everything is perfect but I am sure that if I did they would be just as polite and professional as they have been up to now. I would recommend this product and the company to anyone, five stars all the way
Good quality product and purchasing experience
Super user-friendly website. Delivery was quick and the watch is absolutely gorgeous. Very pleased.
Absolutely stunning watch great quality…
Absolutely stunning watch great quality a gift to treasure
Firstly ordered and paid for 2 watches…
Firstly ordered and paid for 2 watches to be told later that one was out of stock and I could chose another watch. Not the one my wife wanted!! Second watch came with a smashed box!! That has now been replaced.
Disappointed that there was no insensitive to buy further watches that I was going to do!
Don’t let this put you off as the watch itself is great
Antwort von Christopheduchamp
If you buy a watch of this company you will be treated very well
All dealings with this company have been handled very professionally and efficiently
Antwort von Christopheduchamp
A disappointment turned around thanks to Jemma Smith
Though it was sad that the brand of watch that I had paid to purchase became out of stock, the Customer Service Agent - Jemma Smith was very understanding, apologetic and immediately offered solutions to getting an alternative choice.
She even gave me a follow up call to ensure I was feeling less disappointed and more assured of the transaction.
For someone who is a 1st time customer, the disappointment could have meant that I no longer patronised the brand but Jemma Smith helped restore that confidence.
The delivery of the watch went smoothly and I was delighted to not only receive the watch but also received a welcomed complimentary rucksack.
You have truly managed to turn a disappointment around.
Well done Team and thanks so much Jemma.
Antwort von Christopheduchamp
Adam advertised a free pair of Ray Ban…
Adam advertised a free pair of Ray Ban sunglasses the same day we ordered the watch, sadly, very disappointed when we received Boss. Not good practice on your part. We think very highly of Adam.
Antwort von Christopheduchamp
The watch arrived promptly and was…
The watch arrived promptly and was exactly as described on the website
Antwort von Christopheduchamp
Excellent service and incredibly good…
Excellent service and incredibly good value. Highly recommended
Antwort von Christopheduchamp
I’m delighted with my watch
I’m delighted with my watch, fantastic quality especially for the price I paid, it was delivered extremely quickly, which surprised me , straight into my hand ,
My watch is as described and is…
My watch is as described and is beautiful. The only issue I have is that there were no instructions with the watch, however, when I made contact they were prompt to reply and gave an excellent response that gave me all the information I needed to set everything up. Thank you.
Beautifully packaged box
Beautifully packaged box. First time buying a high value watch and you can tell it is not cheap it is beautiful my partner loves it
They gave me massive discount flexible…
They gave me massive discount flexible payment time, and very fast secure delivery and tge quality of the watch is exceptional
Fantastic customer service!
I had received a discount code from vodaphone to use on a selected line of watches to which I used. However there seemed to be an inventory error on their end but they handled this issue so amazingly by honouring my discount on a different line so I could still receive a fantastic watch from them. Their communication with me was top notch and they handled the issue so quickly I was amazed. Brilliant customer service!
Defective Christophe Duchamp Elysées — faulty movement, warranty ignored, no response from HSC Nederland
I bought this Christophe Duchamp Elysées watch (order 232094556) as a Christmas gift in December 2025. Within five months it developed a faulty movement and began losing time. The problem has been getting progressively worse and it now loses around 15 minutes every week. For a watch with a perpetual movement at this price point, I would not recommend it.
I registered the watch on the official Christophe Duchamp service centre website and submitted a formal warranty claim to HSC Nederland The warranty has been completely ignored. No reply, not even a basic acknowledgement.
A defective Christmas gift that fails within months is bad enough. A distributor that goes silent when you report a faulty movement and request warranty service makes it significantly worse. If you are considering buying a Christophe Duchamp watch, be aware that after-sales support from HSC Nederland appears non-existent.
I will update this review if the situation is resolved.
Antwort von Christopheduchamp
I’m very pleased with this watch
I’m very pleased with this watch. The blue dial looks stunning and gives it a sophisticated, modern appearance, while the silver stainless steel strap adds a premium feel and matches almost any outfit.
The watch is comfortable to wear, feels well-made, and looks even better in person. The blue dial really stands out in an elegant way without being too flashy. It’s perfect for both everyday wear and special occasions.
Overall, this is a stylish, high-quality watch that offers great value for the price. I’m extremely happy with my purchase and would definitely recommend it to others. ⌚💙
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