Giakoumis Krikkos

AVOID buying from aliexpress especially during Christmas. Why you may ask ? Let me explain... another disappointment from ALIEXPRESS. So i placed few orders for Christmas gifts toys etc... 1 of the toys arrived incomplete with missing parts and is covered under ALIEXPRESS Free Return Policy (fake policy as it seems) . Anyway i sent them pictures and unboxing video with all details showing everything labels toy unboxing all (cause i learned my lesson last time). Even after all this my dear fellow buyers that you got scammed from aliexpress like me multiple times , even after all that they just answer we need more proof. And then you sent them more and then they say sorry no valid proof. Aliexpress is not aliexpress anymore. Trust me i have been a loyal customer for many years. Please avoid. It's not worth it anymore. Find other options.

Very rude and ignorant customer support

Impossible to contact customer support from app. I have been trying for days to contact them. Seller told me to cancel order and ask for refund as the item is out of stock but according to his words the item was marked as shipped automatically and now i cannot cancel and get my money back.

Same thing happened with 2 seperate orders on expensive items and they got my money and no reply.

I have proof and conversations with both sellers.

Order 1 : 3064010363711526
And
Order 2 : 3064291241231526

The prices that sell compare to what they buy your item or trade prices on this kind of shady websites is unbelievable. No thanks am staying away i prefer to sell to steam.

I gave a lot of money to aliexpress and i expected at least a bit of respect. Very rude and zero knowledge of what they saying at customer support and the worst part i had a big order of many items all arrived well except one that was terribly packed i send them pictures and video of the item and packaging literally few minutes after i received from courier. They refusing to refund and they asking for things that is impossible to get and that they never asked me these kind of requests in the past. A million tasks to do to so you can please the CS of aliexpress. Unbelievable . Am very disappointed. And that is one of the many reasons why ladies and gentlemen they keep getting negative feedback all around the world from all the people.

Answer to reply:
Ok i will be waiting for your update on my order and then i will update the thread here again.

Update on the case. Aliexpress Customer support send me another email asking for less things than before but the thing is that they already closed and completed my request to return the item. I didn't even ask for refund just to return it and reorder as i told them from the beginning. So all thenfake sorries and apologies are just for the eyes of the people. Nothing i can do. You literally receive an expensive broken item that you just bought and you get zero money . No chance to return it and they shut the door at your face so you get zero chance for communication as well. Thank you Aliexpress for treating me like that after being your loyal customer for over 15 years and spending thousands and thousands.

Worst customer support. I gave them exactly what they asked. Video proof , photos of broken item, photos of box that was in , photos of package that arrived and still refused the free return that i was allowd and refused any kind of refund. They are sending broken item you give them all the necessary proofs,videos,photos etc and they do not give any refund and the decline free ruturn. They asking me to pay for return for broken item that they sent me. Very disappointed with aliexpress.

Another disappointment from aliexpress. They sent me the wrong figure and i told them i would like to send it back to them and replace with correct one . Seller told me to ask for refund instead. Aliexpress refused both options no refund no any solution for the wrong item i received . Even after multiple tries providing them with proof still refused all kind of solutions. So have in mind if you order nowadays something from aliexpress and comes something else you must keep it. No return option no refund.

najhoršia služba. odmietnutie krytia záruky. meškanie za meškaním.

Sony SCAMMED ME 250 EUROS.
Returned my faulty earplugs 250 euro worth to sony on 23rd of March and its been 2 months and after multiple phone calls and emails and i haven't received my money back. And they are not answering emails anymore. Very disappointed with Sony never ever buying again a product from them.

Sony SCAMMED ME 250 EUROS.
Returned my faulty earplugs 250 euro worth to sony on 23rd of March and its been 2 months and after multiple phone calls and emails and i haven't received my money back. And they are not answering emails anymore. Very disappointed with Sony never ever buying again a product from them.

Sony SCAMMED ME 250 EUROS.
Returned my faulty earplugs 250 euro worth to sony on 23rd of March and its been 2 months and after multiple phone calls and emails and i haven't received my money back. And they are not answering emails anymore. Very disappointed with Sony never ever buying again a product from them.

Sony SCAMMED ME 250 EUROS.
Returned my faulty earplugs 250 euro worth to sony on 23rd of March and its been 2 months and after multiple phone calls and emails and i haven't received my money back. And they are not answering emails anymore. Very disappointed with Sony never ever buying again a product from them.

Worst customer experience. Very rude people and not willing to help you.

Terrible customer support experience. Answering after days and they have no idea what they are talking about. No explanation, no information nothing. Totally clueless.

Worst customer support experience. Answering after days and the answers they give have nothing to do with your questions.

I went 2 hours and 30 minutes before my flight to the airport had issue with the app and couldn't check in. Went to the check in of Ryan Air and showed them the issue and meanwhile the time passed as the ryan air employee was trying to fix it for me and then he told me that they need to do it manually but in the meantine time passed and it was 1hr 58mins before flight and he told me that i have to pay 55 euro because is under 2 hours. And i said but i was here all this time and for 2 minutes he charge 55 euro to make the check in for me. Am very disappointed with Ryan Air. My last 3 flights with Ryan were terrible experience. Once you give my first row seat to someone else another time you don't let me fly because i was not in system but in your app i was checked in and had my ticket in hand ( never returned the money) and now you charge me 55 euro for 2 minutes and meanwhile i was already there standing and trying to fix the app issue with Ryanair employee and time passed. Very unsatisfied with Ryanair. Yes cheap flights but bad experience and terrible hidden charger and terrible customer service. Not recommended at all these airlines. Avoid if you can.

The excellent customer service of Alza cared about me and helped me a lot. It is rare to find customer service that really cares about customers.

Denied entrance in plane because i was not in the system, but i had a ticket and passport, and i was checked in . Me and my wife lost the flight and had to book with WizzAir same day. They did not refund the money even though it was their system fault.

Refusing european Warranty terrible uneducated customer service.