Dan Leversha was absolutely brilliant! He gave us weekly calls and kept us up to date with how the sale was progressing. He was reassuring & knowledgeable. It made us feel less stressed about the whole process.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Move with Us
Hi Sharon,
Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with Move With Us, and we will be sure to pass the feedback on to Dan.
It’s great to hear you received the level of customer service you deserve. Thanks so much for taking the time to share your positive experience with us. ~ Theo, Social Media Team
I tried to cancel my order less than 24 hrs after ordering because I read previous reviews which worried me and I realised this company could be scammers or my order was coming from China, not the Uk site I thought I was buying though. I got a reply 2 days later saying unfortunately the order was on its way so I would have to wait for it to arrive and refuse delivery, once it was back a refund could be given. The courier refused to take it back and told me I would need to contact the company for a return label. The dog bed is disappointing to say the least. The sides do not have enough cushioning inside to support them and keep them upright. The inside cushion that the dog lies on is too small for the bed so you can see the seams. Definitely not worth the money!
29. August 2025
Antwort von FunnyFuzzy UK
Hi Sharon,
Thank you for your feedback. We sincerely apologise for any inconvenience caused.
We would like to assure you that your package was delivered within our standard timeframe, which is typically 5–12 business days. You can also check our shipping policy at https://funnyfuzzy.co.uk/pages/shipping-policy We're glad to know that your package has been successfully delivered.
However, we’re sorry to hear your Large Deluxe Faux Leather Dog Car Seat Booster Bed - Urban Voyager isn’t quite working out as planned.
We tried to find your email in our system but couldn’t track it down (it might be hiding in your spam/junk folder!). To help us out, we’ve sent you a new email. If you could reply with a few photos of the issue, that would be a huge help. Once we’ve had a look, we’ll get straight to work and make sure everything’s taken care of for you.
If you need any further assistance, feel free to reach out to us at support@funnyfuzzy.co.uk