*Avoid*
Please don't dismiss the difficulties I experienced. My letting agents authorized an unsafe gas engineer who ultimately caused irreparable damage to my boiler. Despite clear evidence, the letting agents denied any responsibility, falsely attributing the issue to an aging boiler. After lodging a complaint with the Ombudsman, it took over a year for them to respond, siding with the letting agents despite the evidence I presented. It is difficult to understand how their advisors can justify such decisions. Ultimately, I sought legal advice, and after a year and a half of stress, the letting agents agreed to cover the £3,000 cost to replace the boiler. If you look at any bad letting agents and managing agents they will be subscribed to The Property Ombudsman.
30. März 2025
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