Adelaide

Had great experience with BMS. They did the move locally and were very careful. They also helped taking care of boxes. Great service!

My experience with the Goodfellows Mitcham branch regarding the sale of my property and a potential purchase was marked by a lack of proactive service and poor communication. During the time my house was on the market, I attended several viewings and noted a lack of proactive effort in highlighting the property's key selling points to prospective buyers. I raised these concerns with Jonathan, and while there was a slight temporary improvement, the overall approach lacked the professional sales drive I expected.
More disappointingly, I encountered significant communication issues regarding a property I wished to buy. I had made an initial offer and explicitly requested that Jonathan notify me if the seller’s circumstances changed or if other interest developed, as I was prepared to increase my offer. Months later, I discovered the house had been sold to another party without any contact from the agency. When I followed this up, Jonathan denied agreeing to keep me informed
The lack of accountability and professional courtesy was further highlighted when I gave notice to leave the agency; no one called to discuss my concerns or provide an exit conversation. I only received a message months later asking if I needed help finding a home once they noticed my property was under offer elsewhere. Ultimately, the agency’s failure to communicate resulted in a loss for all parties: the seller missed out on a higher price, and the agency missed a larger commission, as I would have outbid the sale figure. This experience demonstrated a regrettable lack of both customer care and business intuition.

I bought a bed and mattress which are great. However delivery was expected on Friday, it came on the following Tuesday. Also, the flat pack items were not labelled which made assembling a bit more difficult than needed.

I couldn't find a cleaner before finding Wecasa. It's been super helpful with regular cleaner and when they can't come, you can easily revert to one-offs.

Great site to help pet/home owners getting peace of mind when travelling.

Rosie & Gareth organised a survey for a property I'm purchasing, they were very professional and helpful.
Gareth called after the visit to give me a short overview which was very helpful while waiting for the full report. I really appreciated their work.

I started the process of buying a property sold by Springbok. They were very helpful and responsive.

Very professional, all well organised.

Great app! Always use it to find pros.

The buying and delivery went very smoothly. However:
1/ the bike wasn't as clean as I'd hope (there was grease stains etc.).
2/the battery was dead. The person who delivered it kicked start it. I then went for a ride and the battery died half way so I had to call RAC; not a great first ride on a "new" bike from a dealership.
3/I had other problems with the bike so I tried to reach customer services which was impossible. I took 1.5 week to get an email reply (after multiple emails and calls) and only because I could call back the delivery person. Even then, the support was extremely slow and not covering all my questions.
So 1 star for the great online process and one star for the very friendly and helpful delivery person (Ian).

Bought some rails on the site. I mistakenly selected two pairs instead of one. The team reached out to me to check the order and refunded the extra rails. Very professional, no hassle. Great experience!

It's a great app, I strugged to find cleaners for years and now I always have a regular cleaner or, if they cancel a session, a back-up.
Whenever there are issues/mishap, they always put customer satisfaction first.

Hello
It's a great idea and has great potential but:
-the cleaners are not professionals or even knowledgeable on how to clean a house. My grandma would put them to shame.
-once you have a weekly cleaner, if you need to change the time, you can ask them. If they can't, you need to get another cleaner and pay a one-off fee. From having access to multiple cleaners, I'd expect more flexibility.
-support is good but they haven't always answered my questions. More guidance would be good.

Very good. I only bought one item, a TV stand but was straightforward and smooth experience. I could pick the delivery date for much later and got it on the day as expected.

I bought a bike stand which was supposed to be universal but it did not fit my bike. When I asked for return, they offered to return the money while I could keep the stand which was a nice gesture as it'd have been as easy to ask for it back.

Good shop, reliable