rob

Jackery Explorer 1000 V2 went wrong. Took ages to get them to take it back and then they replaced it with an Explorer 1000 not V2 so have to go through the returns process again which is a nightmare. These units are fine until they go wrong and then you are looking at a 1 month challenge to get something done. Still on the merry go round now!!!

Great app. No fuss, best prices. My go to train app

Perfect crossing as usual. Staff were super helpful throughout trip

Sent me an email on 17th July to book in a delivery. Won't let me do it over the phone or online. Seems that email goes out automatically when delivery date was suppose to happen but sofa not made yet and Crap service. I just want the sofa I paid for in full three months ago. Just wish I had read reviews before I purchased.
Update 3/8/23 : Delivery has been changed on website. Now not until 15th August are they expecting it in to them.

If you want a mortgage broker that is slow to react, takes three weeks to answer questions, has staff promise you a mortgage within the next ten days then go on holiday for 2.5 weeks, says you will have mortgage offer in two days time but then goes off line, asks you to sign mortgage offer acceptance form without issuing the mortgage offer, then this is the company. Phone number and email go unanswered just in case you try and sort any problems out. Its a total shambles.

Yup i got caught buying a puppy that did not exist, took deposit and then phone and bank account closed within a week. £200 lost.

Ordered day 2 and day 8 tests. given me tracking number for DPD which does not work.no test and now trying for a refund. They emailed back saying go to courier but courier number does not work. Will now go to credit card company.
Update: Bank refunded money same day after complaint.

Awful company. Once I paid and completed order, I got a request for dvla paperwork. I am away so could not get paperwork so cancelled within 3 min. I was emailed saying they were already printed which is not possible as they cannot do it without the required paperwork. They said it would be a £5 per plate cancellation charge. There are better companies out there.

Spent £500 on policy for stone chip insurance. Repair man took six weeks. To come round with touch up pen. No professional repair shown in brochure. Complained and was given a full refund, So by all means take out the stone chip insurance, but if you need to claim they will just refund premium which kind off seems pointless taking insurance out.

Ordered a shower, cancelled it within 10 minutes, it was delivered, collected and still waiting for a refund six weeks later. Rang three times. Now going through small claims court.

They say they have refunded me but did not refund the carriage despite me cancelling order within 10 minutes. Now i will be taking the small amount of carriage cost to the small claims court for fun to get them back for the nightmare of having to deal with such an awful company.

Booked in four times and didn't turn up. Finally turned up ONE THIRD OF A YEAR after initial booking in.
Awful company.