Ordered new inline FI-ES-TCR-QC filters for essence 50ES. The price was reasonable for 3. I also installed an Aquatec pump to provide more PSI at the tank and deliver more ice from our ice mak... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This is my second ROES 100 unit, since I sold my house and had to leave the other one behind I purchased another one while waiting on the new house to be built. The ROES 100 is great, due to the larg... Mehr ansehen
Unternehmen hat geantwortet
Everything needed was delivered in the box. Nothing missing. My plumber was able to do everything needed to hook up the system based on provided instructions. When I called APEC with a question, a r... Mehr ansehen
Unternehmen hat geantwortet
Order #S-535974 has been return I thought you used a carrier other than regular mail and they only deliver to PO Box not . Also may I suggest free text on your address line, I tried to enter both addr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
#1 US Home Reverse Osmosis & Water Filter Systems | APEC Water. With 25 years of customer support & quality, APEC is the top reverse osmosis home water filtration system. Learn about our home water treatment systems here.
Kontaktinformationen
1550 Valley Vista Drive, 91765, Diamond Bar, Vereinigte Staaten
- 8008804808
- support@apecwater.com
- apecwater.com
4.1
Gut
808 Bewertungen
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Easy to find on the internet
Easy to find on the internet. Easy to order. Parts fit properly
10. Juni 2026
Antwort von APEC Water Systems
Dear Dale,
Thank you for your feedback! We’re glad to hear your online ordering experience with the ROES‑50 replacement filters has been hassle‑free and straightforward. We truly appreciate your support and look forward to continuing to provide you with reliable filtration solutions.
Best Regards,
APEC Customer Service
Muy buen filtro y David de instalar ya…
Muy buen filtro y David de instalar ya lo he recomendado a dos amigos
15. Juni 2026
Antwort von APEC Water Systems
Estimado Alcides,
Muchas gracias por compartir tu experiencia. Nos alegra saber que el filtro CS‑2500 ha sido fácil de instalar y que ya lo has recomendado a tus amigos. Tu confianza y apoyo significan mucho para nosotros, y seguiremos trabajando para ofrecerte siempre una filtración confiable y de calidad.
Atentamente,
Servicio al Cliente de APEC
Order returned
Order #S-535974 has been return I thought you used a carrier other than regular mail and they only deliver to PO Box not . Also may I suggest free text on your address line, I tried to enter both addresses and your system did not allow this.
15. Juni 2026
Antwort von APEC Water Systems
Dear Grace,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you've experienced and are committed to resolving the issue as quickly as possible.
To better understand and address your concern, a support case has been created and a separate email has been sent to you. Please review the email and respond so we can assist you further.
At your earliest convenience, you can also reach us at 800-880-4808. We’re available Monday to Friday from 8 AM to 5 PM Pacific Time. Our team is dedicated to providing you with a 5-star customer service experience, and we’ll do everything we can to assist you.
Best Regards,
APEC Customer Service
After 1 1/2 years of using my system…
After 1 1/2 years of using my system all the filter housing had small cracks inside the upper lid near the inlet for the tubing. Originally thought it was gaskets so I changed those. After replacement and still leaking I had to find replacement housings. APEC is way over priced for replacement parts and shipping. I Ultimately had to replace all the housings. The water leak ruined my kitchen Island. I know I did not overtighten when replacing water filter as it closes very snuggly with barely any pressure.In my opinion they are using cheap parts and have a horrible warranty as it will probably fail after a year. When it was not leaking it was great. Very disappointed. Buyer beware.
15. Juni 2026
Antwort von APEC Water Systems
Dear Ron,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced. Hairline cracks in the filter housings or caps are often the result of sudden or consistently high water pressure entering the system, which can gradually cause plastic fatigue. We recommend checking your water pressure at your earliest convenience to ensure it does not exceed 80 psi, as higher pressure may lead to leaks or damage.
We’re always here to help if you encounter any issues with your system. Please feel free to contact us at 800-880-4808. We’re available Monday to Friday from 8 AM to 5 PM Pacific Time, and our team is dedicated to providing you with a 5-star customer service experience. We’ll do everything we can to assist you and ensure you continue to enjoy your RO system.
Best Regards,
APEC Customer Service
Good service on auto orders
15. Juni 2026
Antwort von APEC Water Systems
Dear James,
Thank you for your feedback! We’re glad to know you find the subscription service convenient. It’s rewarding to hear the program helps keep your water consistently clean and safe, and we truly appreciate your continued trust in us.
Best Regards,
APEC Customer Service
Fast and friendly service
I will order Apec products in the future for my water filtration system.
14. Juni 2026
Antwort von APEC Water Systems
Dear Valued Customer,
Thank you for your kind words! We’re glad our team was able to provide you with prompt and friendly assistance. It’s wonderful to know you plan to continue choosing APEC for your filtration needs, and we look forward to serving you again.
Best Regards,
APEC Customer Service
Ordered new inline FI-ES-TCR-QC filters…
Ordered new inline FI-ES-TCR-QC filters for essence 50ES. The price was reasonable for 3.
I also installed an Aquatec pump to provide more PSI at the tank and deliver more ice from our ice makers.
I ended up order a 60 PSI TSO to increase pressure again and I'm totally happy with the system now.
15. Juni 2026
Antwort von APEC Water Systems
Dear William,
Thank you for sharing your feedback. We’re delighted to hear that you’re satisfied with your system and appreciate you taking the time to let us know. Your support means a great deal to us, and we look forward to continuing to provide you with quality products and service for all your water filtration needs.
Best Regards,
APEC Customer Service
Antwort von APEC Water Systems
Dear Valued Customer,
Thank you for sharing your feedback! We’re glad to know the CuZn UC‑200 filter has been a reliable choice and that it’s meeting your expectations for quality and performance. Your support means a lot to us, and we’re pleased the system is providing you with clean, great‑tasting water right at your faucet.
Best Regards,
APEC Customer Service
good support and great products
good support and great products. available instructions and support. Customer support has been very good in handling requests
11. Juni 2026
Antwort von APEC Water Systems
Dear Tamir,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had a great experience with our products and support. Your satisfaction means the world to us, and we look forward to continuing to serve you and your family for all your water needs.
Best Regards,
APEC Customer Service
Tech support was probably the best I've…
Tech support was probably the best I've had from a company.
12. Juni 2026
Antwort von APEC Water Systems
Dear Thomas,
Thank you for your generous feedback! We’re pleased to know our support team was able to assist you with the level of professionalism and care you deserve. Providing dependable and knowledgeable service is always our priority, and we truly appreciate your recognition.
Best Regards,
APEC Customer Service
Amazing product and they auto bill so…
Amazing product and they auto bill so you dont have to worry about missing a shipment to keep your water clean and safe
12. Juni 2026
Antwort von APEC Water Systems
Dear David,
Thank you for your feedback! We’re glad to know you’re enjoying the quality of our filters and the convenience of the subscription service. It’s rewarding to hear that the program helps ensure your water remains consistently clean and safe, and we appreciate your continued trust in us.
Best Regards,
APEC Customer Service
My shipment was short a carbon filter
My shipment was short a carbon filter, but one was shipped out without question. My water tastes better than ever since the replacement.
12. Juni 2026
Antwort von APEC Water Systems
Dear Joe,
Thank you for letting us know about your experience! We’re pleased the replacement carbon filter reached you quickly and that you’re enjoying the improved taste of your water. Your satisfaction is very important to us, and we’re glad we could provide both reliable service and effective filtration.
Best Regards,
APEC Customer Service
Antwort von APEC Water Systems
Dear Sarkis,
Thank you for your kind words! We’re glad our team was able to assist you with professionalism and expertise. Providing knowledgeable support is always our priority, and we truly appreciate your recognition.
Best Regards,
APEC Customer Service
Quick delivery and fast communication!
11. Juni 2026
Antwort von APEC Water Systems
Dear Justin,
Thank you for taking the time to share your thoughts! We’re pleased to hear that your order was delivered without delay and that our communication was smooth and responsive. Your feedback is greatly valued, and we look forward to continuing to provide you with reliable service and quality products.
Best Regards,
APEC Customer Service
Quick delivery and awesome product!
11. Juni 2026
Antwort von APEC Water Systems
Dear Stephen,
Thank you for your kind feedback! We’re delighted to know that your order arrived quickly and that you’re enjoying our products. Your support means a lot to us, and we look forward to continuing to provide you with excellent service and quality water solutions.
Best Regards,
APEC Customer Service
The RO filter setup I got it great and…
The RO filter setup I got it great and was pretty easy to install. And when I had an issue with a leaking handle on the faucet they promptly sent me a new one. Thank you.
10. Juni 2026
Antwort von APEC Water Systems
Dear Jason,
Thank you for sharing your experience! We’re glad to hear that your ROES‑PH75 system was easy to set up and that our team was able to quickly assist with the faucet issue. Knowing that you’re satisfied with both the product and our support means a great deal to us, and we look forward to continuing to provide you with clean, great‑tasting water.
Best Regards,
APEC Customer Service
Antwort von APEC Water Systems
Dear Valued Customer,
We truly appreciate your kind words! It’s wonderful to know that your ROTL‑AIO tankless RO system is delivering fresh, great‑tasting water. Your positive experience means a lot to us, and we’re glad the system is making a difference in your daily routine.
Best Regards,
APEC Customer Service
Easy to get what I needed
It was easy to find what I was looking for and then the recommendation of products that may also be needed were perfect. I was able to buy everything I need.
10. Juni 2026
Antwort von APEC Water Systems
Dear Cindy,
Thank you for sharing your experience! We’re glad to hear that finding the products you needed was simple and that the recommendations were helpful. It’s great to know you were able to purchase everything in one go, and we truly appreciate your feedback.
Best Regards,
APEC Customer Service
Antwort von APEC Water Systems
Dear Michael,
Thank you for your feedback! We’re glad to hear that purchasing new filters and a tank online was easy and convenient for you. Making replacements simple and hassle‑free is something we strive for, and we appreciate you sharing your experience.
Best Regards,
APEC Customer Service
Antwort von APEC Water Systems
Dear Charlie,
Thank you for your wonderful feedback! We’re thrilled to hear that you value the ROES‑100 system and its replacement filters. It’s great to know you find both the product quality and the way it’s presented to be exceptional. Your support means a lot to us, and we look forward to continuing to provide you with reliable, great‑tasting water for years to come.
Best Regards,
APEC Customer Service
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