PostNL fails at their core business.
In my PostNL app the delivery was scheduled between 18:26 and 19:10. We were all at home and within sight of our front door and package safe. We also have a Ring camera doorbell. At 18:45 I received the message in the app that the delivery was unsuccessful. No delivery was attempted. Now it says I have to go to a pickup point sometime tomorrow. I paid money for home delivery. This is not the first time this happened.
August 21, 2026
Unprompted review