I purchased a set of 3 Rice children’s toy boxes in November with no notification of delayed delivery at time of purchase. When I enquired with customer service, I got a very slow response that they were actually not in stock and they would be arriving next week. I then didn’t get any update for a few weeks and finally chased and got told they wouldn’t actually be in until February now. I’ve asked can I switch to a design that is in stock and have received no reply. Slightly ridiculous and disappointing but it looks like a lot of 1 star reviews lately with similar issues.