when our cavalier king charles spaniel Lulu reached 14 years, she began to get noticeable signs of mobility and cognitive issues slowed her down. Our vet suggested to try Yumove. So i ordered a pack o... See more
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Review summary
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My monthly order had not arrived. I was notified it had been sent. I contacted Yumove who were so helpful,& apologetic, although not their fault. I was sent a replacement, at no cost to me, & was... See more
Started using daily for my 8 year old lab on vets recommendation and noticed swift positive impact on her. This months order was delayed over a week by Royal Mail but Carlylle at Yumove customer servi... See more
Yumove send reminders that your product(s) are being posted and you have the opportunity to suspend the order if you need to. I started giving my dog Yumove joint care tablets approximately 8 years... See more
Company details
Written by the company
The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.
Contact info
Unit 6, The Quad, Butterfield Business Park, , LU2 8EU, Hertfordshire, United Kingdom
- 01462 416866
- hello@yumove.com
- yumove.co.uk
4.7
Excellent
85K reviews
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Senior dog supplemejts
I find your joint supplements for senior digs brilliant my dog has been on them for years & they definitely help with his mobility highly recommend
May 3, 2026
Yu move on time
Informed that product is in transit and delivered accordingly.Never a problem.Delivered as promised.
July 23, 2026
Great company
Great company, never had a problem over the years and always answered any question I had straight away. Would highly recommend them.
May 4, 2026
My dog is having less pain
May 4, 2026
My dog was getting old and quickly
My dog was getting old and quickly, a friend recommended Yu-move and I was reluctant, just another potion but I was wrong, it has significantly improved my dogs health, very happy.
May 4, 2026
Met the group at a dog festival and…
Met the group at a dog festival and they advised me how the product worked and since then my dogs have benefited from Yumove since
May 3, 2026
Arrived on time
July 7, 2026
Very happy with everything
Very happy with delivery, the subscription is very convenient. Our greyhound has been on joint care since we got him 18 months ago, hopefully they will help to keep his joints in good condition as he gets older. It’s also great that you can still be reached by telephone, a rarity now
May 3, 2026
Yumove is great…
I get Yumove plus for my cat as she has a bit of arthritis and its done wonders for her, runs around like a kitten sometimes. I sprinkle in her food and its not an issue, would definately recommend. Order arrives quickly too, we have it on subscription so dont have to worry about ordering.
June 7, 2026
Excellent product which has alleviated…
Excellent product which has alleviated the pain my dog was experiencing. Competitive pricing and good communication.
July 7, 2026
Product arrives promptly every month
Product arrives promptly every month. I get timely reminders when before it is sent out, and again after it’s sent out. I never have any problems.
May 3, 2026
I’ve used YuMOVE for years now
I’ve used YuMOVE for years now. Firstly on my mature darling Staffie for her joints and now on my young Staffie. I started my young one on Joint Support for Young Dogs the day I brought her home as a pup. I learned from my first Staffie the importance of starting on joint support long before issues arise. Sadly I wasn’t aware of this until my mature girl started having issues. I won’t make that mistake again! I highly recommend YuMOVE joint support to anyone considering it, also start early. Prevention is better than cure.
October 10, 2025
You I’ve really helps dogs
The Digestive Care Probiotic&Fibre really helps my dog Mabel with her Anal Glands. I give it each daily meal.
July 7, 2026
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Very disappointing experience today
Very disappointing experience today. Been looking at these products for a while and as my GSP is now older and seems to be struggling some days decided now was the time to help him out.
Ordered online and the money left my account only for me to receive an email stating that my order was cancelled due to my own instructions.
Having rechecked the bank and seeing the money had left I phoned to be told my order was cancelled your end, not mine, as due to my bank account I could be a fraudster.
Give I work for an American company I use Wise to receive money in dollars and therefore have a low cost transfer to GBP. Wise also has over $240 billion in transactions annually, and it’s a usual visa debit account.
I explained that the money had left and I hadn’t cancelled the product and you were happy to accept my payment and I was told I basically need to open a new bank account to use your products.
Your website doesn’t state on payment that you restrict certain banks. I paid with a debit card. Now the bank has said it will drop back in hopefully over the next few days.
Not sure which of is the fraudster some would say it’s not a hardworking woman who has paid for a product to help her much loved animal but a company why willingly takes funds, cancels and sends out incorrect emails and then currently has hold of my funds. You say you’ve released them but they are still pending back in to my account. You should never have taken them if you won’t honour the transaction.
July 22, 2026
Unprompted review
Reply from YuMOVE
Hi Sarah,
Thank you for taking the time to leave a review.
We're sorry to hear about your experience and completely understand how frustrating this must have been, especially when you were looking to support your dog.
We appreciate you sharing the detail around what happened. We understand how concerning it is to see a payment leave your account, receive a cancellation email that didn't reflect your experience, and then have to wait for the pending transaction to be released.
We'd really like the opportunity to look into this further for you and better understand what occurred. Please could you contact our Customer Care team directly at hello@yumove.com with your order details and the email address used to place the order? We'll investigate this with the relevant team and do our best to explain what happened.
We're sorry that your first experience with us has been disappointing, and we hope you'll give us the opportunity to put things right.
Kind regards,
Ellie
YuMOVE Customer Care
Excellent service
Excellent service! Arrives on time and I have a very happy Chihuahua thanks to YouMove . Saves a trip to the vet. Simple dietary changes make all the difference. He loves His treat every day.
April 26, 2026
Used the Yumove and their probiotic for…
Used the Yumove and their probiotic for three rescue dogs now with great results
July 1, 2026
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