Pawable Reviews 

452
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 207 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the effective collagen supplements for significantly improving their older dogs' mobility, easing painful joint stiffness, and enhancing overall coat health and shine. People also highlight the consistently reliable delivery service and the exceptionally friendly, supportive customer care team that provides wonderful advice. Some reviewers were not happy with how the powder mixed into dry food, describing texture issues, or felt it took a while to notice real changes. A few other consumers noted that concurrent veterinary treatments and other therapies might have contributed equally to their pets' recovery alongside the supplements.

What people talk about most

Product

People report positive experiences with product, highlighting significant improvements in their older dogs'... See more

Quality

Customers had positive experiences with quality, highlighting that the supplement is a very good product with... See more

Service

Reviewers highlight positive aspects of service, noting that deliveries are prompt and reliable every month.... See more

Subscription

Consumers find subscription to be positive, noting that deliveries arrive on time and service works well... See more

Customer service

Customers consistently note positive experiences with customer service, praising the brilliant support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using the collargen since our breeder recommended it to us. That was a year ago and our Irish Wolfhound is bounding round like a puppy and she’s just had her 8th birthday (which means she’... See more

Rated 5 out of 5 stars

Amazing. We have a dog with bilateral patellar luxation but surgery isn’t an option for him. This product has been life changing for him! He is SO much more active and consequentially his weight is so... See more

Rated 5 out of 5 stars

My elderly 15yr old lurcher has been having Pawable Collagen for some time. Always reliable customer service and quick delivery. Good quality collagen types and fully transparent about ingredients.... See more

Rated 5 out of 5 stars

Harley is a Labrador staffy cross who we adopted from Dogs Trust 2 years ago. He’s now 12 and had noticeably slowed down so we were taking him on shorter walks and were worried about how long we’d hav... See more


Company details

  1. Pet Store

Written by the company

Helping dogs stay active, playful and adventurous for longer. At Pawable, we believe growing older shouldn't mean missing out on life's best moments. That's why we've created our award-winning collagen supplement to support healthy joints, mobility and comfort. So you can enjoy more walks, more adventures and more precious time together.


Contact info

4.8

Excellent

TrustScore 5 out of 5

452 reviews

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No recent history of asking for reviews

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4.8

All reviews

(452)

198 reviews in the last 12 months

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Rated 4 out of 5 stars

Maybe not suitable for all dogs

We bought approximately 3 lots of Pawable for our 12 year old mixed terrier as we thought it may help in conjunction with his YuMove max tablets we already give him, increasing his energy, along with helping his joints. We put it on his breakfast and he was fine with it for a while, then suddenly stopped eating his food with this on and we hadn’t noticed any difference to his energy and mobility, therefore we stopped using it and he started eating his breakfast again with no problem.
Feel it helps to try these things sometimes but also listen to your dogs behaviour . Maybe it doesn’t suit every dog.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

My Shepherd aged 10 was slowing up on…

My Shepherd aged 10 was slowing up on his back legs, wanting the best to help him I came across Pawable being advised and being very sceptical about these products I decided to order some. After 3 weeks I started to notice a great improvement and am now on the 3rd package lasting a month each for his weight, 40 kilo, could not be happier with this product and would 100% recommend,

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Very reliable delivery the collagen has…

Very reliable delivery the collagen has done wonders for my Newfoundland he was diagnosed with arthritis in his back to legs which were clicking on occasions the clicking has nearly stopped with hydrotherapy sessions and collagen he is lot more active and happy thanks

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Itching for 4 years

My 13 year old dog had been itching for 4 years, I had tried every exclusion diet and special diet with no luck. I was considering Apoquel as a last resort to ease the itching but then I read about Pawable and decided to give it a go. Within two weeks the itching had eased and after 6 weeks it had completely stopped. We are now on our third pouch and her coat is now shiny and black and not brittle, there is no dry skin and she is so much happier. I am so glad that I tried it.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

I have a small border terrier who was…

I have a small border terrier who was having trouble jumping onto the sofa and was not playing with us with her toys. Since using the pawable collergen she has turned into to a lively little girl and is running around like a young dog although she will be 12 in December. I have also discovered her sleeping on the bed, which is high, my husband thought I had lifted her onto the bed and I thought he had helped her. She hasn’t been able to jump up on the bed first about 1 year. I would highly recommend this product.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

We have bought colagen for one of our…

We have bought colagen for one of our dogs as he was itching a lot. Approx 3 months in and the itchiness has greatly improved. Worked wonders for us. Also I've been dealing with the company directly and are very quick to answer emails and a pleasure to deal with. Much appreciated the personal touch.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Pawable collagen for dogs

After our dog had an accident and injured his leg he had a long recovery and after his medicines were finished he was still very slow and seemed to have lost his sparkle
I discovered Pawable Collar-Gen and ordered some and added that to his food daily. (He had been on 2 well known supplements but we have stopped these)There is a definite improvement in his mobility and even his sparkle is back
If you are thinking of ordering Pawable definitely give it a try we tried different things but Pawable Collar-Gen definitely helps our dog

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic product with speedy delivery…

Fantastic product with speedy delivery and excellent customer service! My dog has been on the Collar-Gen supplement for a little over a month and after a couple of weeks I found a huge difference in her gait, her coat condition and general pep in her step! The powder is easy to sprinkle on her food and she still wolfs it down, much easier than trying to get tablets in her. One happy dog and one very happy owner!

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing results

I have been using Collar-Gen and GlucoMax for my two dogs (aged 11 and 9) for the last seven months. I have seen a dramatic improvement in my 11 year old dog who has arthritis in his back legs. He was quite immobile at the time but now he's back to his old self - it took two months for the Collar-Gen to have a complete effect. He's a new dog! I recommend this product to everyone. Even to the point, I've seen what it's done for my dog, I now take a human collagen supplement!

September 1, 2026
Unprompted review
Rated 2 out of 5 stars

Why I Stopped Using This Supplement: An Under dosing Revelation

Background

My lean, active toy breed dog has been on Pawable’s Collar-gen supplement for 9 months. Two weeks ago, a specialist veterinary evaluation unmasked an un-diagnosed joint condition and compensatory injuries. Seeing her baseline collapse prompted me to conduct an audit of her supplement ingredients, and I was absolutely shocked by what I discovered.

According to the product Data Sheet, Collar-gen contains 400mg of trademarked UC-II collagen/100g. The feeding guide recommends 2.5g of Collar-gen for dogs weighing less than 10kg. This provides 10mg of UC-II.

However, peer-reviewed veterinary trials and industry standards establish that the clinically effective dose of trademarked UC-II required to trigger oral tolerance and deactivate the immune system’s drive to degrade joint cartilage is set at a minimum threshold of 40 mg, regardless of how much the dog weighs (see Gupta et al's study on PubMed). Following Pawable's guidelines, small and toy breeds receive 1/4 of the therapeutic dose.

The Devastating Realisation

Like any dedicated guardian. I poured my heart into supplement research because I wanted nothing less than the best for my dog. 💔 Discovering I was under-dosing her by 75% for months left me feeling deeply misled and letdown by this brand’s marketing. 😔 I feel a profound sense of guilt for trusting their guidelines, while her joint health deteriorated. 😢

I initially believed I saw a positive effect when using this product on my older arthritic dog. However, with hindsight, the improvements I saw were being driven by targeted physiotherapy, hydrotherapy, advanced regenerative medicine treatments and the structural impact of other nutraceuticals, rather than by Collar-gen.

Why Collar-gen is Redundant for Dogs on High Protein Diets

For dogs fed a standard commercial kibble or a basic cooked diet, the denatured collagen matrix in this supplement may provide some nutritional benefit. For pets like mine who are fed a balanced raw diet, dusting their meals with powdered collagen is an entirely redundant strategy. Dogs on a biologically appropriate diet already receive an abundant amount of natural collagen via the raw meaty bones and carcasses in their base diet.

Why Weight-Based Dosing of UC-II Failed my Dog

Colar-gen is essentially a bulk protein supplement. The only ingredient in it that targets joint inflammation is UC-II but Pawable’s mass market approach to dosing it is inappropriate for dogs navigating known or hidden orthopaedic challenges. By trusting a weight-calibrated label, I unknowingly left my dog's high stress joint environment starved of the anti-inflammatory support needed to protect her cartilage matrix.

My Evidence-Based Recommendation

Based on my experience and the research I have undertaken, I recommend that all pet guardians who have dogs with diagnosed orthopaedic conditions and those with breeds at high risk for joint disease switch to a high-quality human UC-II supplement to ensure they get the target dose of UC-II collagen.

A Call to Pawable’s Product Development Team 📣

My goal in writing this review is to urge Pawable to improve their practices. As a subscription customer, I was continually encouraged by the company to purchase their Glucosamine and Chondroitan containing supplement for “added benefit”. However, peer-reviewed research supports a clinically effective dose of UC-II as the superior long-term strategy. Pairing hydrolysed protein and a sub-optimal dose of UC-II with Glucosamine and Chondroitan makes little clinical sense and isn't cost effective for pet guardians.

To effectively meet the needs of pets with orthopaedic conditions, Pawable need to revise their product formulation to ensure all pets get a clinically effective dose of UC-II. Currently, most dogs on Collar-gen are being short-changed.

Response to Pawable: I have shared this honest review to advocate for better labelling transparency and to help other pet guardians make informed decisions for their pets' joint health. Bulk collagen supplements don’t address joint inflammation and did not benefit my dog. People with dogs on high quality, protein rich diets should consider whether a protein supplement is likely to benefit their dogs. Crucially, the Milligram dosage of UC-II per serving is not disclosed on your product packaging, meaning everyday consumers cannot easily deduce their dogs are receiving a sub-clinical dose for anti-inflammatory support. You suggest I should simply increase the amount of powder I give: quadrupling the dose of bulk protein to meet the target dose of UC-II introduces a risk of gastric upset. This is also medically inappropriate for pets with liver and kidney disease.

August 28, 2026
Unprompted review
Pawable logo

Reply from Pawable

Hello Susan

Thanks for taking the time to write all this out, and I'm genuinely sorry your dog has been struggling. Watching a dog slow down is hard.

I did want to gently clear up one thing about how Collar-gen is built, because I think it changes the picture. It isn't an undenatured collagen (UC-II) supplement. The large majority of each serving is hydrolysed collagen, which the body absorbs and uses as a nutritional raw material, and that part is dosed by bodyweight on purpose, because a bigger dog simply needs more of it than a small one. So a review that measures us against a UC-II-only product is looking at one piece of the formula rather than the whole.

Finally because it's a powder, owners who want to feed a different amount can, and plenty do.

Rated 5 out of 5 stars

Major improvement.

I have seen a big improvement in my dogs mobility. His problems were numerous but I am happy that Pawable has added enjoyment to his life.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Collar-gen one year on.

We’ve been using the collargen since our breeder recommended it to us. That was a year ago and our Irish Wolfhound is bounding round like a puppy and she’s just had her 8th birthday (which means she’s an old lady). Subscriptions service works well for us and deliveries have always been on time and with no issues. Would recommend.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing results

7 weeks ago my border collie who has now just had her 14th birthday started to loose mobility in her hind leg! Her leg kept giving way whilst walking on hard surfaces like pavements etc. i really thought this was the beginning of the end! A visit to the vets told me she has muscle wastage, a big bill followed and metacam which just helps with the pain!
Then i came across pawable, although sceptical i ordered some. Meg has been on it for 5 weeks now and i am absolutely amazed right now with the improvement i have seen on week 5. No more scraping her paw as she walks, no more leg collapse, stiffness is improving each day! I have just subscribed to regular supplies, so thank you Neil for giving me my meg back!!!

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve waited a good few months to write…

I’ve waited a good few months to write an honest review for Pawable as we are told it takes a while to see the true benefits. My 11 year old Labrador has had a happy working life but now feeling the effects of an enthusiastic lifestyle. She has been on another very good supplement since she was five but seems to have lost its efficacy.
Since starting Pawable, she is no longer reluctant to go out in the evening, she has gone back to her very playful self and is definitely more restful and able to get comfortable.
I’m so happy to see the difference it has made and now started my lazy eight year old Labrador on it too. Again in the month that lazy Lab has been on it she too has more of a spring in her step.
I am already recommending Pawable to my customers in my doggie daycare business.
5* from me

August 14, 2026
Unprompted review
Rated 2 out of 5 stars

Diarrhoea

I started my 13 year old westie on pawable 3 days ago. She has had really bad diarrhoea. Up all night with her. I'm going to stop it now.

August 12, 2026
Unprompted review
Pawable logo

Reply from Pawable

Hello Tom

Very sorry to hear that, a small percentage of dogs are sensitive to dietary changes.

But happy to help, if you drop me an email on hello@pawable.co.uk then I'll personally discuss any known allergies (we have an alternative for those with chicken allergies), I can provide some advice if you want to try again or we can arrange a refund.

Always here to help so just drop us a line :)

Thanks

Neil Durrant
Co-Founder Pawable

Rated 4 out of 5 stars

Excellent customer service at all…

Excellent customer service at all times. Charlie has improved slightly with his collargen but maybe not as quickly a I’d have liked. However I’ll continue with it in the hope that the improvement continues.

August 12, 2026
Unprompted review

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