Losing my glasses was a nightmare for my short-sighted eyes, but Vision Direct NL came to the rescue! Their shipping was so fast, it happened in a blink of an eye. Literally eye-popping speed! Thanks... See more
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Wide selection, great prices and quick delivery. Suggestion: make a filter or AI assistant that helps select “upgrade” for the contacts youre currently wearing. E.g., currently wearing iWear co... See more
The best webshop with nice products and attractive discounts! The customer service is top! I buy daily lenses always from this shop!
Terrible delivery service. My contact lenses arrived on a random day without any advance notice, so I wasn’t home. The package was then taken to a pickup point 30 minutes away, and I had to spend ov... See more
Company replied
Company details
Written by the company
Vision Direct is al jaren dé online contactlensspecialist van Nederland. Wij zijn in 1998 opgericht door opticiens en hebben sindsdien alles gedaan om het online bestellen van contactlenzen, vloeistoffen en oogverzorgingsproducten zo snel en gemakkelijk mogelijk te maken.
VisionDirect.nl
Written by the company
- Wij beloven:
- Alle bekende lenzenmerken op voorraad - Een 5* klantenservice - Geen gedoe met terugzendingen - Tot 45% goedkoper dan de opticien - Snel en gemakkelijk bestellen - Supersnelle levering
Contact info
Eduard van Beinumstraat 24, 1077 CZ, Amsterdam, Netherlands
- 020 635 2310
- service@visiondirect.nl
- visiondirect.nl
4.4
Excellent
34K reviews
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Ordering was easy
Ordering was easy, they shipped my order fast and even sent a small treat. This is my go-to for ordering contacts
April 9, 2026
Fast delivery.
August 21, 2026
Best online shop for contact lenses
Best online shop for contact lenses, fast next day delivery and no delay or messing up the order.
August 19, 2026
Im very satisfied
Im very satisfied. Fast delivery, never disappoint. When I'm in need of contact lenses, I order and the next day I have it :).
August 19, 2026
Very fast deliverythey are best
August 19, 2026
always great quality, the best webshop!
The best webshop with nice products and attractive discounts! The customer service is top! I buy daily lenses always from this shop!
August 19, 2026
I’ve been buying these for years
I’ve been buying these for years, great quality for the price
August 17, 2026
May use AI-assist with repliesRead more
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Not honest with prices
I buy lenses every month and I’m looking witch company that at that time has the best price. Today I did the same. I see the price that is listed on google and decide to buy it here. The price is the same at the product page and in the basket, but when you come to the pay page it suddenly raises the price. This happend to me multiple times before on this site. Today from 67,14 to 84,99 euros. I don’t think this is honest.
August 24, 2026
Unprompted review
Reply from Vision Direct NL
Hallo Elin,
Bedankt voor je feedback. Het spijt ons oprecht te horen over je ervaring met de prijs bij het afrekenen. We begrijpen heel goed hoe frustrerend en verontrustend het moet zijn geweest om te zien dat de prijs afweek van wat er op Google, de productpagina en in je winkelmandje werd weergegeven, vooral omdat je regelmatig prijzen vergelijkt voordat je een bestelling plaatst. Onze oprechte excuses voor de verwarring en teleurstelling die dit heeft veroorzaakt. Dit is zeker niet de ervaring die we je hadden willen bieden.
We zouden het op prijs stellen als we de kans krijgen om te onderzoeken waarom de prijs tijdens de betalingsfase is gewijzigd en precies te begrijpen wat er is gebeurd, zodat we je een passende uitleg en oplossing kunnen bieden. Om ons te helpen dit grondig te onderzoeken, vragen we je de aanvullende gegevens te verstrekken waar we om hebben gevraagd.
Nogmaals bedankt dat je deze kwestie onder onze aandacht hebt gebracht. We stellen je feedback zeer op prijs en hopen dat we je zorgen kunnen wegnemen en je vertrouwen in onze service kunnen herstellen.
Met vriendelijke groeten,
Vision Direct
Eye-popping speed! Highly recommended!!
Losing my glasses was a nightmare for my short-sighted eyes, but Vision Direct NL came to the rescue! Their shipping was so fast, it happened in a blink of an eye. Literally eye-popping speed! Thanks to them, I can see clearly again. Amazing service, 5 stars!
February 17, 2026
Reply from Vision Direct NL
Hallo,
Onze oprechte excuses als u vindt dat onze prijzen niet langer concurrerend zijn. We begrijpen uw bezorgdheid volkomen, vooral als u elders lagere prijzen hebt gezien, en we stellen het zeer op prijs dat u de tijd hebt genomen om deze feedback met ons te delen.
We begrijpen dat prijs en waar voor je geld belangrijk zijn bij het kiezen van een winkel voor je lenzen. Wees gerust: je feedback is belangrijk voor ons en zal worden doorgegeven aan het betreffende team ter overweging.
Onze prijzen en aanbiedingen kunnen van tijd tot tijd variëren, dus we raden je ook aan je te abonneren op onze nieuwsbrief. Zo blijf je op de hoogte van aankomende aanbiedingen, acties of kortingen waarmee je bij toekomstige bestellingen geld kunt besparen.
Mocht u nog verdere hulp nodig hebben of wilt u dat wij controleren of er momenteel aanbiedingen beschikbaar zijn, neem dan contact op met onze klantenservice via e-mail of live chat voor snelle hulp in realtime.
Nogmaals hartelijk dank voor uw eerlijke feedback en uw voortdurende steun. Wij stellen uw klandizie zeer op prijs en hopen u in de toekomst een nog betere ervaring te kunnen bieden.
Met vriendelijke groet,
Vision Direct
It was quick and they give a treat
It was quick and they give a treat. 100% would recommend to people.
August 12, 2026
Great and fast service!
I've been buying my contacts regularly for years! Great and fast service!
August 19, 2026
The delivery was quick
The delivery was quick. In fact, it arrived a day early. They included a lovely little touch that I really appreciated, and the eye drops are very good.
August 11, 2026
Lenses arrived SUPER quick and even…
Lenses arrived SUPER quick and even though I have a pretty unique prescription, they had the ones I really needed. Would recommend!
June 7, 2026
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