DO NOT BUY
DO NOT BUY. They don't accept returns. £89. Poor quality. Emailed numerous times, the online returns service does not work..
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DO NOT BUY. They don't accept returns. £89. Poor quality. Emailed numerous times, the online returns service does not work..
Do NOT buy from this Company the sizes are not accurate & then to return an item is complicated and dishonesty expensive.i was charged 40€ to return a small item where normal postage was 4,90€ I was not allowed to mail return independently
Very underhand ! And disappointing
Elle 2026
Great solution oriented customer service with quick response time
Vivi Mari really offers the best Customer Service i experienced so far!!! They design the most beautiful raincoats and jackets!!! I really recommend Vivi Mari!!! ❤️
I ordered a beautiful evening clutch in mahogany metallic. Excellent advice and great service.
Such a very great service!
I had two different Orders and they could help very fast!
Thank you so much!
Great company! Extremely customer-friendly and they respond very quickly. Highly recommended.
The design is great but quality and price ratio is definitely out of proportion. Raincoat fell apart after second wear, for 89€ it’s really disappointing.
I have just received the raincoats that I ordered for our children and they are very practical and look like good quality. The order process was straight forward and the items arrived very quickly. Might be getting some Xmas presents from here..
Returns are a nightmare, don't order from here. Really this is an expensive poncho that is way too big, but returning it is impossible (it costs 18 euros and they don't even send any return form??). Stay away from this company.
ViviMari what a good company, nice and very good products and the BEST service you can wish.
Please don’t buy from this company. Really low quality rain cape with messy edging and the press studs are sharp. Hugely overpriced, this is a cheaply made item with an attempt to brand as something quality. Buy a £5 plastic festival poncho for better quality.
Return not refunded after 6 weeks.
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