this mango guy and this code guy.. man THE BEST CUSTOMER SERVICE I will literally goon to them if possible I fuckng love them
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Owner helped me directly with my issue. Best Discord backup system ever, i transferred from Restorecord to this and im highly satisfied till now everything worked without bugs or errors while with rc... See more
Company replied
I've been using this service for years now. I've grown very reliant on this service. The small dev team always creates awesome new updates that improve the service a lot. And the support has also been... See more
Company replied
I’ve been testing out Vaultcord for several months now and it has completely changed how I run my Discord communities. The member restore feature is a life saver I know that if the server gets acciden... See more
Company details
Written by the company
Discord recovery application. Restore your Discord server members, messages, and settings.
Contact info
1317 Edgewater Dr #6111, 32804, Orlando, United States
- abuse@vaultcord.com
- vaultcord.com
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this mango guy and this code guy.
this mango guy and this code guy.. man THE BEST CUSTOMER SERVICE I will literally goon to them if possible I fuckng love them
Super nice and quick support
Super nice and quick support, very professional!
Reply from Vaultcord
Only the **YEARLY** paid plan is worth…
Only the **YEARLY** paid plan is worth it.
amazing help and helped me recover my…
amazing help and helped me recover my account i lost over a year ago
Ive been using vaultcord for over a year
Ive been using vaultcord for over a year and never had a problem with it staff are very helpful too!
Reply from Vaultcord
Very good service.
I've been using this service for years now. I've grown very reliant on this service. The small dev team always creates awesome new updates that improve the service a lot. And the support has also been very helpful. I think choosing this service over other competitors is a good idea. Vaultcord is miles ahead in the security of your Discord server.
Reply from Vaultcord
All my members got deleted randomly
All my members got deleted randomly, they claimed their public bot got banned on telegram, would not recommend due to this bad experience.
PS: The reply is just not true, telegram was filled with people complaining so I was not the only one experiencing this issue… And you know it and you all acknowledged it.
Reply from Vaultcord
Cool bot
Helps me back up my server securely + avoid potential problems from raiders / nukers.
Reply from Vaultcord
Very good service 10/10
Great support experiences
I had an issue recovering my VaultCord account after forgetting the email associated with it, and the support team handled everything incredibly well. They were patient, thorough, and guided me step by step through the process, making sure I provided all the necessary information to verify my account. They even helped me update my email and regain full access without any complications. I really appreciate their professionalism and clear communication. This is hands down one of the best support experiences I’ve had—fast, reliable, and very helpful. Highly recommended, 10/10!
Reply from Vaultcord
love this service
love this service, good support, excellent supporty!
Reply from Vaultcord
Slow support and buggy site
Vaultcord worked well at first, but over time the service declined. Site issues, pulling issues, support issues. I'm an advanced user, so I don't need support often. But once I do write to them, I get straight-up ignored and my tickets get closed. The owner himself has removed my access from writing in the Telegram group, in which I haven't sent a single message. I bought their maximum subscription in hopes it would be better, but it's… NOT. My server got raided and their support didn't help a single bit. I tried to pull back my members and restore my server, but the owner said that my backups were corrupted??? What am I even paying for? So I then had to remake my whole server again. I asked for some kind of compensation, as a server outage costs me money because my business is losing money. All the owner had to offer was 2 weeks of the highest plan, which is totally not worth it after losing weeks of business. I asked for a refund and was denied because "your purchase is not within the 7-day refund period"?? I didn't even get to use the service and was still refused a refund.
Reply from Vaultcord
absolute ridiculous service
absolute ridiculous service, support is non existent and takes days to respond. they removes important features like export members. Their marketing is misleading and mostly not true at all. I’ve been a long term customer for years, they’ve removed my old verified purchase 1 star review. Pulling members and vault cord website is also broken every other day, not very cool…
Reply from Vaultcord
The support closed my ticket and I…
The support closed my ticket and I couldn’t pull members, I also bought members and they weren’t delivered I always got an error. First time I contacted support the instantly closed my ticket, the 2nd time they blocked me on telegram. Would not recommend to anyone, I would rather to use something else instead!
Reply from Vaultcord
Wonderfull support,Lovely staff
Reliable & Easy to Use
I’ve been testing out Vaultcord for several months now and it has completely changed how I run my Discord communities. The member restore feature is a life saver I know that if the server gets accidently banned, I can move my audience. The dashboard is minimalist, the integration is seamless, and the validation process very smooth from your users’ perspective. This is a must have for any serious server owner looking to keep their work safe
This is so nice
I used Vaultcord’s service in [November/2025] and had a good experience overall. The service worked as described, and the process was smooth. Customer support was responsive and helpful when I had a question. I appreciate the clarity and professionalism provided
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