The support closed my ticket and I…
The support closed my ticket and I couldn’t pull members, I also bought members and they weren’t delivered I always got an error. First time I contacted support the instantly closed my ticket, the 2nd time they blocked me on telegram. Would not recommend to anyone, I would rather to use something else instead!
January 20, 2026
Unprompted review
Reply from Vaultcord
Hi,
I've quizzed all staff that were active during the day you put for date of experience, January 20, 2026. Each support team co-worker of mine showed me they haven't blocked anyone. Our support remains open 24/7 and our staff ask you to confirm before closing ticket https://help.vaultcord.com
- Best Regards