Dobromir very professional EXCELLENT - - and he walked me through what looked complicated and then he made easy/good and taught me. Thank you - all back up and from malicious "something" and conce... See more
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I've been having issues with my email being blocked from my CRM numerous times over the past few weeks. My customer support member, Todor, not only fixed my problem but he also gave me sound advice to... See more
Petar immediately addressed my need and offered a solution. He went even beyond that....he reviewed my account and stated that I have not been using the service that I was enrolled in and that a bett... See more
Excellent support experience. The agent was patient, professional and took the time to understand the inode issue properly. He tried multiple approaches and, when File Manager and FTP were not practic... See more
Company details
- Web Hosting Company
- Business to Business Service
- DNS Provider
- Internet Marketing Service
- Software Company
- Website Designer
About SiteGround
Written by the company
SiteGround helps over 3,000,000 domains of small businesses and professionals build, manage, and grow online - through fast, secure hosting and a growing suite of marketing, sales, and AI tools, all in one place.
With over 20 years of experience and a team dedicated to customer success, SiteGround started as an independent web hosting company and has grown into a platform that supports your entire online journey, from launching a website to successfully growing it, and automating everyday tasks with AI.
Why SiteGround?
Whether you're launching an online store, managing an agency with multiple sites, or just want your website to run without a hitch, SiteGround has the tools for it: with an intuitive Site Tools control panel for effortless website management, infrastructure on Google Cloud with sites running up to 500% faster, custom-built security features, and a 24/7 real-person customer success team backed by a 99% customer satisfaction rate.
Every SiteGround hosting plan also comes with:
- 24/7 top-rated technical support
- Free SSL for every website
- Free business email
- Free daily backups
- Free in-house built CDN
- WordPress auto-updates
- WordPress Security Plugin
- WordPress Optimizer Plugin
- Seamless WordPress Starter & Migrator
- 99.9% uptime promise
- 30-day money-back guarantee
More Than Hosting
SiteGround also offers a growing portfolio of tools to help businesses build websites, sell online, market smarter, and work faster with AI.
Ecommerce and Website Builder
An all-in-one ecommerce website builder that provides everything needed to create, customize, launch, and grow an online store.
Email Marketing
A complete email marketing solution for growing audiences, nurturing customer relationships, and increasing sales.
AI Agent for WordPress
An AI-powered assistant that helps users manage WordPress and WooCommerce sites through natural conversation, streamlining website administration, content management, and everyday tasks.
AI Studio
An AI productivity platform that brings together multiple AI models and specialized agents to help small businesses work smarter, create faster, and streamline everyday tasks.
Coderick AI
An AI-powered vibe coding platform for building, launching, and hosting websites, business tools, and applications faster and more easily.
Services
Web Hosting WordPress Hosting WooCommerce Hosting Coderick AI by SiteGround SiteGround AI Studio SiteGround Ecommerce SiteGround Email Marketing SiteGround Website BuilderContact info
700 N. Fairfax St, Suite 614, 22314, Alexandria, VA, United States
- www.siteground.com
4.9
Excellent
31K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good Human service, still.
While they have added a lot of 'ai' tools for support, when i need human support = they're still there and quite fast.
Today I had an unusual issue as a website of mine was hacked, and a very cool guy in their support - called 'Radil Dimitrov' gave excellent service and brought the website back from the pit & all with good spirits...
THANK YOU
September 6, 2026
Unprompted review
SiteGround support was quick and efficient
SiteGround support was quick and efficient. I made a coding mistake on a backup script which pounded SiteGround's server getting my home IP address blacklisted. I thought it would take forever to get access again. But within two minutes, the SiteGround support team un-blocked me. They were easy to reach and quick to address my issue.
September 6, 2026
Rusi Solved The Issue In Record Time
Rusi, my Siteground Live Chat person, helped me diagnose an Amazon Bot issue in mere minutes and we placed a simple snippet into the .htaccess file to limit the insanity of external bots eating site resources. Huzzah. Always impressed with Siteground assistance via Live Chat.
September 6, 2026
SiteGround is SUPER!
SiteGround had been top-notch for the many years I've had an account with them. Excellent online interface and wonderful website tools from start to finish. Customer service is also always awesome whenever I have a question. Thanks, SiteGround! : )
September 6, 2026
Every thing happens for a response 🫠
September 5, 2026
Unprompted review
Quickly answered my questions with good…
Quickly answered my questions with good and useful advices on how to solve them!
September 6, 2026
I've been with SiteGround for years…
I've been with SiteGround for years now, and there's really only one thing to say: working with a team that genuinely cares about what they do is invaluable. Thanks to them, my emails always get delivered, my website is fast and consistently online, and whenever something comes up, they solve it. They still feel like a small boutique company.. something that's almost impossible to find in this industry.
I've been a SiteGround customer since 2013. Back then, I had just lost my company after a series of unfair attacks from competitors. Without ever knowing it, SiteGround helped me rebuild and get back to doing what I love. I want to thank your entire team, every single one of your employees. I'm truly glad you built SiteGround. What else is there to say? :)
September 6, 2026
Unprompted review
My complicated issue was fixed quickly…
My complicated issue was fixed quickly and totally. Thank you!
September 5, 2026
Simeon helped me promptly and…
Simeon helped me promptly and effectively! Thank you so much!!
September 5, 2026
Atanas P was absolutely amazing
Atanas P was absolutely amazing. He went above and beyond to help me out. Can't begin to express how grateful I am.
September 5, 2026
Sometimes karma jumps up and gives me a…
Sometimes karma jumps up and gives me a great guy like Georgi, who walked me right through my problem.
September 5, 2026
Thank you for your prompt and…
Thank you for your prompt and professional service. I will tell others about siteground ( as I have been doing the past few years.
September 5, 2026
The support team is so kind and…
The support team is so kind and friendly, the service is very good!
September 5, 2026
Amazing support
Amazing support! Very thoughtful and thorough with my sites, and they communicated everything that was happening. Very pleased!
September 4, 2026
Excellent support from start to finish
Excellent support from start to finish. The team quickly understood my staging issue, protected weeks of work, and got everything fixed so I could successfully launch my redesigned website. Everyone was helpful, patient, and knowledgeable. Thank you for making a stressful situation so much easier!
September 4, 2026
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