My experiences have all been very good. The only reason I did not give a 5 star rating is because I’m supposed to have an ongoing work perk through Venngo, however the site only allowed me to use it o... See more
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Smooth, easy, no hassle, just the way all services should be. And the price for my contact lenses is price competitive. Reliable too (even when Canada post was on strike) and great upfront custom... See more
Easy to place an order, ships quickly and is always delivered in perfect condition. I like that my order history is always saved so I can re-order easily. Be sure to sign up for their mailing list to... See more
Company replied
choice of canada post as delivery was a horrible decision. it’s been 25 days and i still haven’t received my item. been nudged with review reminders so here it is since i haven’t even gotten my contac... See more
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Company details
About Tru-lens
Written by the company
Who is Tru-Lens
Tru-Lens is a trusted and reliable online destination for purchasing contact lenses, offering a wide array of high-quality lenses to meet the diverse vision needs of customers. With its commitment to exceptional customer service, competitive pricing, free shipping and a seamless shopping experience, Tru-Lens stands out as a top choice for lens wearers.
Our Advantages
At Tru-Lens, customers can explore an extensive selection of contact lenses from reputable brands. Whether you need daily disposables, weekly lenses, monthly lenses, this website has a comprehensive range of options to suit various vision requirements. Each lens is crafted with precision and care, ensuring optimal clarity and comfort for the wearer.
Why choose Tru-Lens
One of the key selling points of Tru-Lens is its dedication to customer satisfaction. The website provides a user-friendly interface that facilitates easy navigation and a convenient ordering process. Customers can quickly find the lenses they need, add them to their cart, and securely complete their purchase. Tru-Lens also offers reliable and efficient shipping, ensuring that lenses are delivered promptly to customers' doorsteps.
Our Promise
Competitive pricing is another highlight of Tru-Lens. The website strives to provide affordable prices on all its products, allowing customers to save money without compromising on quality. Additionally, Tru-Lens frequently offers promotions and discounts, making it even more cost-effective to purchase premium contact lenses. With Tru-Lens, customers can enjoy the convenience of online shopping while obtaining excellent value for their money.
Our Feature
Tru-Lens places a strong emphasis on customer care. The website features a dedicated and knowledgeable customer service team that is readily available to assist with any inquiries or concerns. Whether customers need assistance in selecting the right lenses, navigating the website, or resolving any issues with their order, Tru-Lens's support team is committed to providing prompt and personalized assistance.
We are Tru-Lens
Tru-Lens is a reliable and comprehensive online platform for purchasing contact lenses. With its wide range of lenses, competitive prices, efficient shipping, and exceptional customer service, this website ensures a seamless and satisfying shopping experience. Choose Tru-Lens as your trusted source for high-quality contact lenses, and enjoy clear vision with the utmost convenience.
Shop Contact LensesTru-Lens: Your vision comes first.
Written by the company
- Truly the most comfortable name-brand contacts at delightfully low prices.
- Because your vision comes first, don’t settle for second-best! Tru-Lens stocks only the best brands: Acuvue, AirOptix, Dailies, CooperVision, Define colour lenses, and more. Free delivery on all orders and more! Subscribe now and get a 25% off your first order and more exclusive offers from Tru-Lens.com
Truly the best in customer service, comfort, quality, and value.
Your vision comes first. Don’t settle for second-best. Choose Tru-Lens.
Truly the best online shopping for premium contact lenses. Because your vision comes first, at Tru-Lens.
We offer your favourite premium contact lenses. You can find monthly promotion on brand name contact lenses. Easy online ordering with next business day processing. Free shipping on all orders, we offers dedicated customer support care through email, livechat and phone. Buy more and save more, earn reward points on every order. Satisfaction guaranteed returned and unopened products within 30 days of your purchase.
Contact info
6741 Caribou Road, V3N 4A3, Burnaby, Canada
- 1-888-595-7178
- info@tru-lens.com
- tru-lens.com
4.2
Great
58 reviews
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Love the free shipping, travel size bottle and new case.
Yes, I love the free shipping, combined with the saline, travel bottle, and the free case.
Thanks True-lens!
May 11, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Tru-lens
Thank you for your feedback. We look forward to serving you again.
Reply from Tru-lens
Thanks for your review! Happy to hear everything was quick and easy.
Great experience easy checkout and fast…
Great experience easy checkout and fast shipping. Zero complaints.
June 15, 2025
Reply from Tru-lens
Hey Noah,
We are glad that you are satisfied with our service. Thank you for taking the time to share your positive feedback with us!
Reply from Tru-lens
Hi Fallon,
Thank you for your kind words. We are thrilled that our customer service reached your expectation. we appreciate your support. Enjoy shopping with us anytime!
Good product & arrived a little later…
Good product & arrived a little later than expected due to lengthy customs!
February 5, 2025
Reply from Tru-lens
Hi there Terry! We appreciate your kind words and are glad you had a positive experience with our service. We look forward to serving you again. Have a good day!
I have not received my order due to the…
I have not received my order due to the postal strike
November 11, 2024
Reply from Tru-lens
Hi Katherine, thank you for your comment.
We apologize for the longer delay on your order. We believe that one of our customer support team members has already contacted you regarding your order.
We are sorry for the inconvenience.
Very good service
November 8, 2023
Fast delivery easy purchase process
Fast delivery easy purchase process, and the contact lenses liquid gift was so considered. Really loved
July 25, 2023
Great and fast delivery!
These contacts are super pretty and look amazing. Great quality products.
June 13, 2023
Been ordering through Tru-Lens for…
Been ordering through Tru-Lens for years now. Never dissappointed by their services. I also appreciated the contact solution sample
April 18, 2022
Order arrived within a week free…
Order arrived within a week free shipping. My package was exactly what I needed. Thanks
June 29, 2021
Really great experience with this…
Really great experience with this company
January 16, 2021
Unprompted review
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