The End Cult Reviews 

450
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of products, finding items like cardigans and jackets soft, sturdy, and well-fitting. Reviewers often praise the unique designs and styles, noting a wide selection, and many experienced quick delivery. However, some customers noted significant issues with product quality, describing items as cheap, thin, or not matching online descriptions. Many reviewers also experienced problems with sizing, finding items too small, and felt products were overpriced compared to similar items found elsewhere. Frequent complaints also concerned long delivery times, unreceived orders, and difficulties with returns, often involving shipping items back to China.

What people talk about most

Product

Consumers find product quality to be ambiguous, with some reviewers praising the vintage products, superb... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing significant disappointment. Customers... See more

Order

Users describe negative interactions with order, with many reporting significant issues such as not receiving... See more

Price

Clients share negative opinions on price, with many reviewers feeling that products are overpriced for their... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers praising fast shipping times,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's cheap China quality. Got my skirt today and it is super smelly and thin material. The belt doesn't even close.

Rated 5 out of 5 stars

Got my order 5 days after my dispatch notification. Absolutely love the spiked leather jacket I ordered. Really generous size. Will definitely buy from again. ⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

The cardigan is gorgeous, feels soft and is good quality and fits nicely, I love it, delivery was very quick too, barely took two days, service and quality is second to none, I highly recommend this s... See more


Company details

  1. Clothing Store

Written by the company

At The End Cult, we specialize in providing gothic fashion that is both bold and unique, appealing to those who love to express themselves through dark, alternative styles. Our collection features everything from statement outerwear and dresses to eye-catching accessories like rings, necklaces, and chokers. Each piece is crafted to embody gothic elegance and punk aesthetics, allowing our customers to fully embrace their individuality. We strive to offer high-quality fashion at accessible prices, regularly running sales to ensure that everyone can indulge in their dark fashion desires.


Contact info

3.7

Average

TrustScore 3.5 out of 5

450 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(450)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Shopping here was a breeze

Shopping here was a breeze. I quickly found the jacket I wanted without any frustration, which is a huge plus. The best part is their incredible lineup of designs that cater to the goth aesthetic; there are so many unique options to choose from. I had a wonderful experience and will definitely be returning for more pieces!

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

£30 to return goods, but even that didn't get me a refund

Goods were not as described. I had to pay £30 to return them. No refund was forthcoming. Several months later the package came back to me as they hadn't accepted delivery. When I complained, they said ' It appears that your return parcel was not delivered to us as it was marked "Unclaimed" — this is typically due to unpaid customs or import fees on the receiving end.

Unfortunately, as the parcel did not reach our warehouse, we are unable to process your return at this time. You would need to resend the package and ensure any applicable customs charges are settled so it can reach us successfully.

Please let us know if you have any questions.

Kind regards,
Vakaris
The End Cult Team'

June 12, 2026
Unprompted review
Rated 1 out of 5 stars

Not worth it

First of all a very long wait and the shipping information was very limited.
After 3 weeks i finally got the message that the parcel needed to be picked up at a shipping facility (they probably tried to deliver it while i wasn't home) but i couldn't find the information about what facility.
When i did finally track it down, it was all very poor quality. I should've ordered from Temu or something.
Same quality, but better pricing and shipping.

May 28, 2026
Unprompted review
Rated 1 out of 5 stars

ABSOLUTE SCAM!

ABSOLUTE SCAM!! Refuses returns or credits, resonds with fake generic emails. 21 emails back n forth so far!! Waiting for 6weeks to get product or a real response or a credit. Had an email today saying "Oops we lost your discount " REPORT them anywhere you can!!

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

WORST CUSTOMER SUPPORT - ZERO STARS

Re. Order #TEC34221 14/02/2026

It’s been over 3 months since I placed the order with TEC *The End Cult but still no clothes have arrived.

I have contacted support but it seems that TEC only respond with A.I Chatbots, I have tried starting an Official Complaint but my emails are ignored. I have also asked for a refund as it’s been over 90+days since I placed the order.

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

Still no sign of a refund that I was promised

Still no sign of a refund that I was promised for an item I ordered February 2nd and never received. Can't count how many times I exchanged emails with their customer service dept which is a joke. Do not purchase anything from this totally unreliable scam of a company. I truly believe that they deliberately jerk you around so much that you eventually just give up and take the loss. Stay away!

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Re.TEC34221 Missing Parcels (2)

Re.TEC34221 Missing Parcels (2)

Unfortunately this company’s customer support is poor, I’m not sure if it’s AI based support or human agents as my questions are ignored or deflected. I have asked if TEC have a Resolution or Fulfilment Team but I was told TEC don’t have these departments. I asked about making a Formal Complaint & I was told there isn’t a FC procedure. This company takes zero accountability for the loss of my orders.

February 14, 2026
Unprompted review

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