The Carport Co. Reviews 

32
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The installation team was early, worked diligently, and did an excellent job putting in my carport. The only unfortunate issue was the language barrier. They did not speak English, and I do not speak... See more

Company replied

Rated 3 out of 5 stars

The purchasing of the carport went fine. Waited longer for the install appointment than I thought I should have. Was told one thing and another happens. 1 to 2 weeks ended up being 4 weeks. The ins... See more

Company replied

Rated 5 out of 5 stars

Although my site wasn’t level enough to install I was able to find a solution and a friend is going to grade the site and they will reschedule. They were very understanding and worked with me 100%. Th... See more

Company replied

Rated 5 out of 5 stars

Juan and his men did a outstanding job I enjoyed being out there with them.I like my new carport it looks outstanding and lowered the temp in my truck I should have gotten the carport alot sooner I ha... See more

Company replied

Company details

  1. Steel Construction Company
  2. Carport and Pergola Builder
  3. Garage Builder
  4. Gazebo Builder
  5. Metal Construction Company
  6. Shed Builder

Written by the company

High quality carports, garages, and metal buildings installed nationwide with premium steel. Get your FREE custom quote today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.5

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(32)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

The installation team was early

The installation team was early, worked diligently, and did an excellent job putting in my carport. The only unfortunate issue was the language barrier. They did not speak English, and I do not speak Spanish. It just kept me from being able to fully express my gratitude for a job well done.

August 13, 2026
The Carport Co. logo

Reply from The Carport Co.

Yay Linda! I am glad your carport turned out great and I'm sorry about the language issues. We always try to have at least one fluent English speaker on site, I'm sorry we failed in that regard here, but I thank you for your feedback, your business, and for sharing how happy you are with your carport. Thanks again!

Brody Stone, Owner of The Carport Co.

Rated 5 out of 5 stars

Although my site wasn’t level enough to…

Although my site wasn’t level enough to install I was able to find a solution and a friend is going to grade the site and they will reschedule. They were very understanding and worked with me 100%. Thank you!

June 26, 2026
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Reply from The Carport Co.

Bonnie, thanks for taking the time to leave us a review! We look forward to rescheduling you and installing your carport soon! Thanks for your business!

Rated 3 out of 5 stars

The purchasing of the carport went…

The purchasing of the carport went fine. Waited longer for the install appointment than I thought I should have. Was told one thing and another happens. 1 to 2 weeks ended up being 4 weeks. The install went fine until the inspector failed the install. I received zero communication from the carport Co as for the next steps. I had to do all the checking and double checking. I was even asked to send pictures of the install and the problems. Thought that was a bit much to Ask the customer. Still zero communication from the carport Co. I had to talk to American steel. Carport Co was pretty silent after I paid. The issue was finally taken care of by the installers. Needed more anchors. Apparently they did not follow the install directions that were provided to me for the inspector

June 26, 2026
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Reply from The Carport Co.

Jason,

Thank you for taking the time to share your feedback and thanks again for your business.

I am sorry to hear about the frustration caused by the failed inspection. As soon as I was made aware of the issue, I worked directly with the manufacturer via phone and email, both with the engineering team to identify the root cause (some anchors missing), and with scheduling to get a repair lined up. I made sure to CC you on those email communications so you had full visibility into every update and next step, though I realize the overall process and waiting on the crew was still stressful.

Asking you for photos was the fastest way to pinpoint the exact issue so we could get the installers back out to resolve it, but I recognize that handling that yourself was an added burden.

I truly appreciate your patience throughout the process and thank you for allowing the installers to return and resolve the anchor issue. If there is anything else I can do for you, please don’t hesitate to reach out to me directly.


Best regards,

Brody Stone
Owner, The Carport Co.

Rated 5 out of 5 stars

Easy interaction with sales

Easy interaction with sales. Installation crew did outstanding job and worked well on our project.

April 14, 2026
The Carport Co. logo

Reply from The Carport Co.

Bradley, it was a pleasure working with you on your 17x28 garage. Thanks for taking the time to leave a review and thank you for your business! We appreciate you!

Rated 5 out of 5 stars

Everything went well

Everything went well. Lowest bid. American steel

March 16, 2026
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Reply from The Carport Co.

Richard, thanks for taking the time to leave a review. We're glad we were able to come in with a high quality product at a competitive price. Thanks for your business!

Rated 5 out of 5 stars

Great product with Great Employees.

I could not have been happier with the work crew that put up my 25x18 car port. They were friendly and did a fantastic job. Thanks so much.

February 19, 2026
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Reply from The Carport Co.

David, we're glad you're happy with your 18x25! It was an absolute pleasure working with you and being able to earn your business. Thank you so much for the kind review!

Rated 5 out of 5 stars
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Reply from The Carport Co.

Audrea,

Thank you so much for the kind words! We really appreciate you taking the time to leave us a review.

Making the process easy and enjoyable for our customers is what we're all about, so it's great to hear we met your expectations. We truly appreciate your business and hope you're enjoying your new carport.

If you ever need anything down the road, don't hesitate to reach out!

Best regards,

Brody Stone
Owner, The Carport Co.

Rated 5 out of 5 stars
The Carport Co. logo

Reply from The Carport Co.

Hi Nankoomar,

Thank you so much for the great review! We're thrilled to hear that your experience with us was hassle-free. That's exactly what we strive for with every customer.

We truly appreciate your business and hope your new carport serves you well for many years to come. If you ever need anything in the future, don't hesitate to reach out.

Thanks again for choosing The Carport Co!

Best regards,

Brody Stone
Owner, The Carport Co.

Rated 5 out of 5 stars

the workers were efficient and very…

the workers were efficient and very courteous about cleaning up after themselves

January 19, 2026
The Carport Co. logo

Reply from The Carport Co.

Thank you so much for the great review! We're thrilled you're pleased with your carport and are glad to have you as a customer.

Rated 4 out of 5 stars

Scheduling was not clear on information…

Scheduling was not clear on information delivered

January 13, 2026
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Reply from The Carport Co.

Perry,

Thank you for taking the time to share your feedback with us. We sincerely appreciate your business and value your honest input.

I apologize that our scheduling communication didn't meet your expectations. Clear, timely information is essential to a positive customer experience, and we fell short in this area.

We've been actively working to enhance our scheduling processes and communication over the past few months. Your feedback reinforces how critical this work is, and we remain committed to making meaningful improvements.

If you have any outstanding concerns about your order or if there's anything we can do to better support you, please don't hesitate to reach out to me directly.

We hope to have the opportunity to serve you again in the future and show you the improvements we're making at The Carport Co.

Thank you again for choosing us and for helping us get better!

Best regards,

Brody Stone
Owner, The Carport Co.

Rated 3 out of 5 stars

4 times rescheduled and nothing

I placed an order with carport co. On December 12th of 2025. Brody told me my carport would be installed on the 3rd week of January of 2026. I got a message from Susana a couple of days before my scheduled installation that they couldn’t install my carport because of the weather. I said okay I completely understand. Susana told me approximately in 2-3 weeks they would install my carport. 3 weeks came by and Susana told me they couldn’t come out because of the weather I said “okay”. I live in Iowa so I know it can get cold here. Susana then told me she wasn’t sure when they could come out but that she would send me a message. Approximately 2 weeks later she sent me a message saying that the guys will come on a Saturday. Friday came and Susana sent me another message saying that the guys weren’t going to come because their van broke down. She rescheduled my installation to Friday the 6th of March. I said okay it’s not like I can do anything about it. Thursday came and Susana then told me that the guys were not coming and that someone from the crew was going to call which they never did. I’m still waiting on the call from one of the guys from the crew. I will be leaving this review until they actually come and install the carport but as of right now I am very upset. This type of behavior is super unacceptable.
**** UPDATED review****
The installers did come today 3/12/26. They did install what I ordered. The only reason why I’m leaving 3 stars is because of my experience otherwise I would give Brody 5 stars because he actually did help me out.

December 11, 2025
The Carport Co. logo

Reply from The Carport Co.

Frank, thanks for taking the time to leave some feedback and for updating your review. I appreciate your patience throughout this process.

I want to sincerely apologize for the multiple reschedules you experienced. While weather delays in Iowa during winter are sometimes unavoidable, I understand that four reschedules, especially with the van breakdown and missed communication from the crew created significant frustration and uncertainty for you. That's not the experience we want our customers to have, and I take full responsibility for the lack of communication and coordination, I'm working with our manufacturer to improve communication and reduce delays with our customers.

Thanks for the kind words as well, I'm happy you were pleased with my service. Please reach back out in the future if there is anything else we can do for you.

Brody Stone
Owner
The Carport Co.

Rated 5 out of 5 stars
The Carport Co. logo

Reply from The Carport Co.

Cynda thanks so much for taking the time to leave us a review! We're thrilled you are pleased with the service of The Carport Co. and thank you for your support!

Rated 5 out of 5 stars

Carport is a great business to deal form purchase to completion

Carport is a great business to deal with. The three man work crew arrive at 11:30am and started straight. . to work. I showed them where to install the 14x35x12 carport. They truly worked as a team and at 3:15 we walked around the finished carport. The entire work site was clean.

February 6, 2026
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Reply from The Carport Co.

We are so grateful for your business and are thrilled you are enjoying your carport. Thank you!

Rated 5 out of 5 stars

Although I did not go through with…

Although I did not go through with purchasing a carport at this time, every interaction I had with them was very professional.

October 20, 2025
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Reply from The Carport Co.

Thank you for your review. We are thrilled to hear you had a great experience working with The Carport Co! We hope you have a warm winter and a merry Christmas!

Brody Stone
Sales Manager
(888) 293-5588 x 4
The Carport Co.

Rated 5 out of 5 stars

Installers did fast amazing work!!

Installers did fast amazing work. Very professional and friendly. At the end the area was picked up and cleaned. Great job!

December 10, 2025
The Carport Co. logo

Reply from The Carport Co.

Ronald, we can't thank you enough for taking the time to leave us a review of your experience. We're thrilled you're happy with your carport. Thank you for choosing The Carport Co.! Have a warm winter and a merry Christmas!

Brody Stone
Sales Manager
(888) 293-5588 x4
The Carport Co.

Rated 4 out of 5 stars

…and then

Okie dokie 👍

November 16, 2025
The Carport Co. logo

Reply from The Carport Co.

Hey Kevin!

I'm very sorry to hear you're having issues with a carport you ordered.

My name is Brody, I'm the Founder and Sales Manager of/at The Carport Co. I actually sent you a quote on September 16, 2025 at 11:08 AM Eastern.

Unfortunately, that's where our communication ended. Since you didn't submit your phone number we had no way to follow up regarding your inquiry.

It would appear you ordered your carport from a different company (no hard feelings!).

While we always welcome feedback from our customers, whether it's positive or negative, in this case, it seems you've got us mixed up with a different company. We would greatly appreciate you deleting your review and directing it towards whomever you're having issues with.


Kind regards,

Brody Stone
Sales Manager
(888) 293-5588 x4
The Carport Co.

Rated 5 out of 5 stars

Juan and his men did a outstanding job…

Juan and his men did a outstanding job I enjoyed being out there with them.I like my new carport it looks outstanding and lowered the temp in my truck I should have gotten the carport alot sooner I have told family and friends about your company thank y'all so much

September 3, 2025
The Carport Co. logo

Reply from The Carport Co.

We're glad you like your carport, Ronnie! Thank you so much for choosing The Carport Co., and thanks for taking the time to leave a review that will help future customers!

Rated 3 out of 5 stars

The installer crew were awesome!!!

The installer crew were awesome!!!! Sales did not know enough about product or size or adding, ant the girl on the phone needs to know more about product or let you talk to the designer

August 26, 2025
The Carport Co. logo

Reply from The Carport Co.

Thank you for the feedback, Jerry. We're glad our install crew exceeded expectations!

Regarding sales support - our sales team answered all questions during your initial phone calls. However, it appears that after placing your order, you may have been directed to our order processing department for additional questions. Unfortunately, they don't have the same technical knowledge as our sales team.

You've identified an important gap in our process that we'll address to ensure all customers know that technical questions and design inquiries should go directly to their assigned sales representative, not order processing.

If you have any remaining product questions, please don't hesitate to reach out and we'd more than happy to help. Thanks again for taking the time to leave a review and thank you for choosing The Carport Co.!

Rated 5 out of 5 stars

Great service


Great service. Quick delivery and installation. Courteous people all around.

August 25, 2025
The Carport Co. logo

Reply from The Carport Co.

Thanks so much! We really appreciate you taking the time to leave this review. It's great to hear everything went smoothly from delivery to install, that's exactly what we're aiming for. Thanks for choosing The Carport Co.!

Rated 5 out of 5 stars

Good choice, with caution

Brody at The Carport Co is easy to work with and provides great customer service, and I recommend using them. I have a couple of reservations about the Eagle product they sell though. Eagle seems to use steel that is the lightest gauge within the specified range, and my installation experience wasn't great. But, if you're mindful of these things and very attentive during the installation, you'll enjoy the end result.

August 7, 2025
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Reply from The Carport Co.

We thank you very much for taking the time to leave an honest review that will help future customers and for choosing The Carport Co. for your project. We're glad you had a great experience with our sales manager, Brody.

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