The installation team was early, worked diligently, and did an excellent job putting in my carport. The only unfortunate issue was the language barrier. They did not speak English, and I do not speak... See more
Company replied
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The installation team was early, worked diligently, and did an excellent job putting in my carport. The only unfortunate issue was the language barrier. They did not speak English, and I do not speak... See more
Company replied
The purchasing of the carport went fine. Waited longer for the install appointment than I thought I should have. Was told one thing and another happens. 1 to 2 weeks ended up being 4 weeks. The ins... See more
Company replied
Although my site wasn’t level enough to install I was able to find a solution and a friend is going to grade the site and they will reschedule. They were very understanding and worked with me 100%. Th... See more
Company replied
Juan and his men did a outstanding job I enjoyed being out there with them.I like my new carport it looks outstanding and lowered the temp in my truck I should have gotten the carport alot sooner I ha... See more
Company replied
High quality carports, garages, and metal buildings installed nationwide with premium steel. Get your FREE custom quote today!
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The installation team was early, worked diligently, and did an excellent job putting in my carport. The only unfortunate issue was the language barrier. They did not speak English, and I do not speak Spanish. It just kept me from being able to fully express my gratitude for a job well done.
Reply from The Carport Co.
Although my site wasn’t level enough to install I was able to find a solution and a friend is going to grade the site and they will reschedule. They were very understanding and worked with me 100%. Thank you!
Reply from The Carport Co.
The purchasing of the carport went fine. Waited longer for the install appointment than I thought I should have. Was told one thing and another happens. 1 to 2 weeks ended up being 4 weeks. The install went fine until the inspector failed the install. I received zero communication from the carport Co as for the next steps. I had to do all the checking and double checking. I was even asked to send pictures of the install and the problems. Thought that was a bit much to Ask the customer. Still zero communication from the carport Co. I had to talk to American steel. Carport Co was pretty silent after I paid. The issue was finally taken care of by the installers. Needed more anchors. Apparently they did not follow the install directions that were provided to me for the inspector
Reply from The Carport Co.
Easy interaction with sales. Installation crew did outstanding job and worked well on our project.
Reply from The Carport Co.
Reply from The Carport Co.
I could not have been happier with the work crew that put up my 25x18 car port. They were friendly and did a fantastic job. Thanks so much.
Reply from The Carport Co.
the workers were efficient and very courteous about cleaning up after themselves
Reply from The Carport Co.
Scheduling was not clear on information delivered
Reply from The Carport Co.
I placed an order with carport co. On December 12th of 2025. Brody told me my carport would be installed on the 3rd week of January of 2026. I got a message from Susana a couple of days before my scheduled installation that they couldn’t install my carport because of the weather. I said okay I completely understand. Susana told me approximately in 2-3 weeks they would install my carport. 3 weeks came by and Susana told me they couldn’t come out because of the weather I said “okay”. I live in Iowa so I know it can get cold here. Susana then told me she wasn’t sure when they could come out but that she would send me a message. Approximately 2 weeks later she sent me a message saying that the guys will come on a Saturday. Friday came and Susana sent me another message saying that the guys weren’t going to come because their van broke down. She rescheduled my installation to Friday the 6th of March. I said okay it’s not like I can do anything about it. Thursday came and Susana then told me that the guys were not coming and that someone from the crew was going to call which they never did. I’m still waiting on the call from one of the guys from the crew. I will be leaving this review until they actually come and install the carport but as of right now I am very upset. This type of behavior is super unacceptable.
**** UPDATED review****
The installers did come today 3/12/26. They did install what I ordered. The only reason why I’m leaving 3 stars is because of my experience otherwise I would give Brody 5 stars because he actually did help me out.
Reply from The Carport Co.
Carport is a great business to deal with. The three man work crew arrive at 11:30am and started straight. . to work. I showed them where to install the 14x35x12 carport. They truly worked as a team and at 3:15 we walked around the finished carport. The entire work site was clean.
Reply from The Carport Co.
Although I did not go through with purchasing a carport at this time, every interaction I had with them was very professional.
Reply from The Carport Co.
Installers did fast amazing work. Very professional and friendly. At the end the area was picked up and cleaned. Great job!
Reply from The Carport Co.
Juan and his men did a outstanding job I enjoyed being out there with them.I like my new carport it looks outstanding and lowered the temp in my truck I should have gotten the carport alot sooner I have told family and friends about your company thank y'all so much
Reply from The Carport Co.
The installer crew were awesome!!!! Sales did not know enough about product or size or adding, ant the girl on the phone needs to know more about product or let you talk to the designer
Reply from The Carport Co.
Great service. Quick delivery and installation. Courteous people all around.
Reply from The Carport Co.
Brody at The Carport Co is easy to work with and provides great customer service, and I recommend using them. I have a couple of reservations about the Eagle product they sell though. Eagle seems to use steel that is the lightest gauge within the specified range, and my installation experience wasn't great. But, if you're mindful of these things and very attentive during the installation, you'll enjoy the end result.
Reply from The Carport Co.
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