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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the platform's user-friendly design, noting that the website is easy to navigate and understand. People appreciate the clear and straightforward presentation of options, which simplifies the decision-making process. The service is also highly regarded, with many reviewers highlighting the smooth and hassle-free experience of switching providers. Customers feel they receive excellent value for their money, often finding better deals than those offered directly by existing suppliers. The competitive prices and potential savings are a significant draw for users. Overall, reviewers express high satisfaction with the platform's ability to provide valuable information and facilitate cost-effective choices.

Based on these reviews

Rated 5 out of 5 stars

Simple and clear details of options available when switching broadband. Prices available were far cheaper than the renewal options offered by my existing supplier and even when I telephoned them they... See more

Rated 5 out of 5 stars

The whole process took about 1 month! This was not down to Uswitch, though, but my then present supplier supplying 1st, no information, then incorrect information (wrong MPAN No.), and generally drag... See more

Rated 5 out of 5 stars
Invited

The process was very easy it took you through the question which were straight forward and easy to follow. It didn’t take long till I would be connected, to my new provider the price was very reasona... See more

Rated 5 out of 5 stars
Invited

Unbelievably easy to setup and connect my smart meters ! No complicated processes to follow and after it was done it’s readily great to navigate and fine what you need! Extremely impressed !

Rated 4 out of 5 stars
Invited

It was nice and easy but I could have done with more info - like what will happen with my old energy supplier and whether Fuse or Uswitch will contact them or if I have to. Also The M plan number thi... See more

Rated 4 out of 5 stars
Invited

Great app, provides me with up to date deals, and because it tracks my smart meter I can see how much energy I’m using daily and what it is costing

Rated 4 out of 5 stars

Had a problem with faulty app. Deleted the app and re-installed. Would not connect with Smart Meter as this was already linked to "another account". Uswitch were very helpful in tracing and deleting... See more

Rated 3 out of 5 stars

I contacted Uswitch about changing the email address attached to my account so that I could add my smart meter to the new email address because when I tried to add the smart meter I kept getting t... See more

Company replied

Rated 3 out of 5 stars
Invited

selected the elec supplier and tariff but then got message that there was a problem and I'd need to sort on the supplier's app. When I opened their app, I was taken t selecting a tariff, even though... See more

Company replied

Rated 5 out of 5 stars
Invited

Simple step by step support instructions throughout. Explained all the fine details that allowed mt to make an informed choice.

Rated 5 out of 5 stars
Invited

Do you no what even if you are already with the supplier they don’t always give the best rates so just take a moment and look on her this has saved me £45 a month

Rated 4 out of 5 stars
Invited

You mistakenly found I didn't have to pay exit fees, I stupidly didn't check my actual contract and now I'm £100 poorer. Thanks for nothing. ------ Update: delighted that Uswitch owned up to their m... See more

Company replied

Rated 3 out of 5 stars

May not be the fault of the comparison sites, I've used several but I wanted a comparison including landline. My requests are ignored and I receive comparisons on Broadband only. Not what I asked.... See more

Company replied

Rated 5 out of 5 stars
Invited

Easy to navigate site.found information easy to understand. Also prices offered were better than I had been offered by the same company previously. Easy to change over with good comparison of charge... See more

Rated 5 out of 5 stars

I always use Uswitch to compare deals with other comparison sites and offers by various companies. It is hassle free and easy to compare total costs over the contract period. Some companies lure you i... See more

Rated 5 out of 5 stars

I was offered a very good mobile phone deal from USwitch. That I ended up taking, because I was out of contract and waiting for a deal on the iPhone 15 pro Max and got a better deal on a iPhone 16 Pro... See more

Rated 5 out of 5 stars
Invited

I needed help in deciding which company to go for and u switch made this so much easier giving me various options which was best suited to us

Rated 5 out of 5 stars
Invited

Easy comparison & great suggestions with savings. Switched my energy today and saved around £120 per year.

Rated 5 out of 5 stars

Spoke to Robert who is with BT as I have been struggling with my broadband provider he was amazing calm and patient he made my call so easy and relaxing

Rated 5 out of 5 stars
Invited

Very good because it has gone through easily and smoothly. It gives you an opportunity for free shopping. Thanks to have such a platform existing.

Rated 5 out of 5 stars
Invited

Easy as falling off a log. That's it really, information clearly presented, transfer to new supplier smooth.

Rated 5 out of 5 stars

Easy system to use and extremely quick and efficient. I would recommend it to anyone. Thank you.

Rated 5 out of 5 stars
Invited

Very useful, provides great info on utility usage and whether you are using more than previously.

Rated 5 out of 5 stars

I going to add a visit to Uswitch a yearly task. Such an easy way to save a stack of cash and such an easy to follow and pleasant experience. Wish I'd started years ago. Well done Uswitch.

Rated 5 out of 5 stars
Invited

Very easy to switch energy suppliers. Literally took only a few minutes.

Rated 3 out of 5 stars
Invited

They asked me to check that the Gas/Elec meter reference numbers they gave were correct - I could not see anywhere to inform them that I did not recognise the numbers given which were different to the... See more

Company replied

Rated 5 out of 5 stars
Invited

Trust and believe in what uses are doing to support a disaster of rip of Britain and English government

Rated 5 out of 5 stars

Simple and easy to do Good information and a good installation date. All round very helpful thanks.

Rated 5 out of 5 stars
Invited

It was extremely easy to compare the different options available and even easier to make the switch

Rated 5 out of 5 stars

uswitch was a great help on me on make money with my smart mater that will be a great help with high big bills .

Rated 5 out of 5 stars
Invited

Always used Always best deals. Quick to do and feel secure when using.

Rated 5 out of 5 stars

Always find the facts helpful and interesting like to keep up to date and compare company prices etc.will use again

Rated 5 out of 5 stars
Invited

I was happy with the switch experience today but the "front end" experience does not necessarily uarantee the relationship when the switch is completed. I truly hope that my chosen provider (British... See more

Rated 5 out of 5 stars
Invited

How easy was that? Savings made: Gas kWh: 0.693p / hWh Gas standing charge: £28.94 / year Electricity kWh: 2.904p / kWh Electricity standing charge; £26.10 / year Easy as selecting the su... See more

Rated 5 out of 5 stars
Invited

Use uswitch for all my energy get very good deals through them in fact they have saved me a lot of money on energy and Internet deals well worth having a look for anyone that needs cheaper energy or... See more

Rated 4 out of 5 stars
Invited

The Switch, as always, fine. Confirmation of the actual switch date, from "U" switch, rather than from the companies would be helpful.

Rated 5 out of 5 stars
Invited

Great app, gives a lot more info than you get from your smart meters, chance to earn money by reducing power usage from set times in the day ( may be supplier dependent).App also gives info on broadba... See more

Rated 5 out of 5 stars
Invited

Uswitch has been a great App that I downloaded. It tells you the energy you have used in either kWh or £ . Whichever you prefer. I’m waiting for the weekends in November where I can get 25 hours of... See more

Rated 5 out of 5 stars
Invited

Good overview of the current deals available with all relevant details. Take your time and make your choice. Easy.

Rated 5 out of 5 stars
Invited

This was very easy to use, and informative. Eon had sent me exact figures for consumption, and I shall be saving approx £130pa.

Rated 5 out of 5 stars
Invited

I got a better deal with my existing supplier by going through Uswitch. Took just a few minutes.

Rated 5 out of 5 stars

Clear and simple options also with reviews and tags on what you get (if offers) or broadband excellence which is what made my decision easy.

Rated 5 out of 5 stars
Invited

So easy to compare prices based on my average usage. Simple to switch my supplier.

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Company details

  1. Price Comparison Site

About Uswitch

Written by the company

For over 20 years, Uswitch has been providing simple, fast switching services to help customers save money. With energy deals unavailable at the moment, this is a difficult time for everyone - but we're still supporting customers in any way we can. Find out what you can do to manage your energy costs here. You can also compare broadband and mobile deals along with car insurance, loans, mortgages and credit cards.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

32K reviews

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1-star

Replied to 99% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Invited

Well done Uswitch.

Uswitch is doing a good job of helping to reduce the cost of electricity and the stress of the huge cost it has become.
It is very much appreciated that the burden can be reduced to help ordinary consumers.

October 31, 2025
Rated 5 out of 5 stars
Invited

This will save you money.

I downloaded the app my husband had read about it on line and I’m so impressed, easy to use and is going to save me money in the future.
I am telling all my friends and family about it.

October 30, 2025

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