ThriftBooks Reviews 

2,866,021
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 500,532 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices and the wide selection of books, including hard-to-find titles. Many people appreciate that items are often delivered quickly and arrive in the condition described, sometimes even better, making the overall ordering process smooth and positive. However, some customers also noted issues with the condition of books not matching their descriptions, with items arriving marked up, damaged, or in worse shape than expected. A few other people also felt that there were occasional problems with delivery, such as items going to the wrong address or not being received, and some product descriptions were inaccurate regarding format or included components.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the good condition of items upon arrival... See more

Delivery service

People report positive experiences with delivery service, consistently praising the fast and efficient... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently finding books to be in... See more

Price

Customers consistently note positive experiences with price, often finding items for much cheaper than... See more

Order

Consumers find order to be a positive experience, with many expressing satisfaction with the communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thriftbooks is my local library! My reading choices vary widely in content, time, authorship. I'm often not looking for recent books, which never make their way to my newer, small library. Thriftbo... See more

Rated 5 out of 5 stars

ThriftBooks does a great job providing books and calendars at prices which are much lower than other booksellers for the same item. In my latest purchase they had available a hard to find out of prin... See more

Rated 5 out of 5 stars

I usually find stuff for cheaper on Thriftbooks, and shipping is always much faster than you would expect. Plus, everything arrives in great condition! Nowadays I tend to check Thriftbooks before goin... See more

Rated 5 out of 5 stars

Thrift books has a large variety of hard to find books at affordable prices and week described condition so you can choose what you like find what you ljke read at your own pace.


Company details

  1. Book Store
  2. Hobby Store

Written by the company

ThriftBooks Global LLC is the world’s largest independent online seller of used and new books, having sold more than 300 million used and new books since its inception. Founded in 2003, ThriftBooks.com strives to provide a best-in-class e-commerce shopping experience, as evidenced by its 2025 Best Online Shops recognition, its 2025 Best Customer Service award seven years in a row, and its 5-star "Excellent" Trustpilot score with more than 2.1 million customer reviews. Customers who shop at ThriftBooks.com enjoy everyday low prices shopping from over 19 million used and new books, the largest selection of any independent online bookseller. ThriftBooks provides a personalized recommendation engine for all customers with an account, where they can discover books recommended just for them. Customers earn free book rewards through the company’s much-loved loyalty program, ReadingRewards, where they earn points for purchases and redeem those points for free book awards. Customers can also earn free books through the company's Tell-a-Friend program, called ShareBookLove. ThriftBooks also offers a program for educators, called ThriftBooks 4 Teachers. Educators, librarians, and homeschoolers can join the program for free after verifying their status online. ThriftBooks 4 Teachers provides an everyday benefit of "Every 5th book free" plus an elevated status in the ReadingRewards program. For full circular economy impact, ThriftBooks provides a buyback program, called ThriftBooks BuyBack, where customers can sell back selected books for cash or store credit.

ThriftBooks - Read more. Spend less.

Written by the company

Millions of Books under $5
ThriftBooks was created with the goal of bringing the joy and benefit of reading to as many people possible. With millions of books under $5, ThriftBooks makes it possible to Read More. Spend Less.

We guarantee our books!

All ThriftBooks Pass Our Quality Control Test

The ThriftBooks difference is not just low prices on used books; it’s a Quality Guarantee. At least four ThriftBooks staff members verify the condition of each and every book you buy. Like you, our team has very high standards. You should know exactly what to expect when your purchase arrives.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3M reviews

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Asks customers to review

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4.7

All reviews

(2,866,021)

488,152 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Hardcover book with paper cover

The book itself was in great condition. Just a few corners turned down so not able to pass it off as new.
The cover itself was in as new condition but ruined by so many stickers plastered all over the lower section.
The packaging was very good.
Delivered as promised.

July 22, 2026
Rated 5 out of 5 stars

Great deals!

Got great deals on some board books for my 1 year old. She and I were both very happy. I will definitely be purchasing from here again.

July 21, 2026
Rated 5 out of 5 stars

First time

First time - very smooth and simple website .
Delivery seemed longish but acceptable.

July 22, 2026
Rated 1 out of 5 stars

They backordered a book without asking

The book I ordered showed instock when i placed the order, when they "processed" the order the next day it was shown on my order form as on backorder. I was not asked if i wanted to backorder this book and was told I cannot cancel the backorder because "they have already ordered it from t heri 3rd party vendor." All I was to I would be able to do was try to return it after it shows up but i would be responsible for shipping and according to theri own policy the return is not garunteed. I will not be using this company agian, good prices or not poor customer service is unaccepatble in the book space.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

ThriftBooks is a totally reliable…

ThriftBooks is a totally reliable company. I am addicted. They offer free shipping on orders of $15 or more and extra deals to folks who order frequently. The books always arrive in great shape, and the selection is huge . I don’t buy from any other sellers.

July 20, 2026

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