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takepayments Limited Reviews 

66,777
•
TrustScore 5 out of 5

4.8

Card Processing Service
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Review summary

Created with AI, based on recent reviews

Looking at 7,729 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, often resolving issues quickly and efficiently. Many highlight the excellent customer service, noting clear explanations and a pleasant overall experience, appreciating the reliable service and easy-to-use payment systems. However, some customers also noted issues with payment systems, including receiving incorrect information from sales representatives about product compatibility or contract terms, leading to unexpected charges. A few other people also felt that they experienced persistent technical problems with card terminals not working or American Express cards not being accepted, and some reported poor communication or customer service.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising specific team members for their helpfulness... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, efficient, and... See more

Service

People report positive experiences with service, often highlighting the helpfulness and efficiency of staff... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers expressing satisfaction with the... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction and ease during... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After over three years of fully reliable system and tools I had an issue with the SIM connection with the device I am using. Called couple of times and they sent me a new SIM that unfortunately was... See more

Rated 5 out of 5 stars

Farhan helped me setup my terminals today. He was very quick and friendly. 5 stars for Farhan and takepayments. I'm happy with my experience. Ordered the terminals yesterday which I received today and... See more

Rated 5 out of 5 stars

Toby Dillon at TakePayments did a great job helping resolve an issue with the card terminal set up which was causing the machine not to process payments. He spoke to EVO who has set something up wro... See more

Rated 5 out of 5 stars

From my experience, I find the customer service at takepayments excellent. I spoke with Gary who patiently explained everything about the payment system in a clear, simple and easy way to understand.... See more

Company details

  1. Card Processing Service
  2. Business to Business Service
  3. e-Commerce Solution Provider
  4. Payment Service

Written by the company

At takepayments, a Global Payments company, we specialise in making it easy for independent businesses to take card payments.

takepayments - we make it easy

Written by the company

Merchant services that work for you
We make getting paid simple, whether you're looking to accept card payments in store, online or on the go we have a solution for you. One of our payment consultants will come and see you to get a really good understanding of what makes your business tick. You'll get a personalised pricing package that works for you, and we can help you become PCI compliant - meaning you can take card payments securely.

Contact info

4.8

Excellent

TrustScore 5 out of 5

67K reviews

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4.8

All reviews

(66,777)

7,497 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Corby from Takepayments while sorting out my card machine compliance. Corby was professional, knowledgeable, and incredibly helpful throughout the entire process. They explained everything clearly, answered all of my questions with patience, and made what could have been a complicated task quick and straightforward.

Their communication was outstanding, and they kept me informed every step of the way. It's clear they genuinely care about providing great customer service and ensuring everything is completed correctly. Thanks to Corby's support, the whole process was stress-free and handled efficiently.

A real credit to Takepayments. I wouldn't hesitate to recommend both Corby and the company to anyone looking for reliable, friendly, and professional service. Thank you!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgable and professional

Excellent! Very knowledgable and helpful. Resolved reason for the call first time. A very friendly, professional approach and a pleasure to work with. Many thanks for your great service.

July 21, 2026
Unprompted review

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