SpareRoom Reviews 

Thank you very much
And you resolved my problem quickly and professionally.
I am very grateful to you.

Great response, very professional

Got exactly the help I needed and very quickly.

I really appreciate being able to contact the website by email or phone a service provider .
Email reply is quick and the phone call service is very quick pickup.
The service providers are very knowledgable , very helpful and solution based.
Top marks for Non Bot Humans on the other end of the phone 5*

The site is very easy to navigate and it is easy to communicate with prospective lodgers . I like the way you can see a bit about individuals who are interested . The site feels friendly and straightforward.

Abel knew exactly how to help me with an issue opening my new account. He was knowledgeable & understood what to do so solved the problem easily. Thank you Abel for taking the stress out of set up!

She was so kind and resolved the issue with my account.

I’ve used spare room before and found tenants quickly

Quick to respond and action my request. Thank you very much.

Treated me like a common criminal even though I didn't do anything unlawful. Immediately Deactivated my account unfairly when their ' shared policy didn't specify any wrongdoing and took no action and sided with a paying client. Who blatantly lied and didn't or enquire about my experience or address any of my serious Complaints or any concerns.

Hugely restrictive if you don't pay for their subscription fees. You are severely limited in contacting tenants or seeing their profile. No messaging for 7-10 Days, huge waste of my time

They think they are the Elite of websites renting rooms they aren't theirs plenty of good websites out there - It was a atrocious ordeal

therefore I wrote
I don't want to advertise on your website. The way you sided with Ms Patel and treated me has made me severely uncomfortable

You have an issue with me to the point I had to refer to the Race and Equality Act.

I feel mistreated and I no longer wish to use your site and you can once again deactivate it. It's just a website theirs plenty others that provide a far better and great service for free with excellent reviews

I don't need to entertain poor behavior just to use your company clearly you have a issue with me and it's not that big of a deal, you are getting totally ahead of yourself in regards to your perception of how important you're assuming you are in the grand scheme of things

'You haven't found the cure for cancer your just a website for people to rent.' but you act like you have

Hate to be the one to have to give you a reality check. You attacked me but gave Ms Patel zero accountability.

I received a bias, unfair, zero accountability treatment from Spare room. I was the only person of color receiving this treatment. First blatant Racism from Ms Patel in her attitude in my home. ( She completely denied entering) and Racist attitude from Spare room)

Just deactivate my account I'm done here and clearly I can do far better. Thanks for wasting my time and taking zero accountability and action You think way to too much of yourself , clearly!

(I IMMEDIATELY DEACTIVATED MY ACCOUNT - BEST DECISION I EVER MADE)!

It is much easier than using estate agents, as you manage your requirements.

Excellent Platform to connect with people and find a lovely future home or in my case a nice flatmate. I am very happy with the service and the outcome.

As a Landlord here are my recommendations for people who are searching for accommodation: (all based on recent experience)

1. Have a photo - it's hard to trust and connect with applicants who has not shared a photo. Don't use sexy photo, this is not a dating app. Bad choice.

2. Have an Ad and write about yourself as much as you possible can. "Social and respectful" is not enough. Make an effort.

3. Verify yourself. While I have not rejected people who hasn't been verified, I truly prioritised those who has done this step. This is simple. You are more trusted if you did the bare minimum which is an ID check.

4. Write a decent first message. Don't reach out to people with a "hi" - I had this too - no photo, no Ad, not verified user said to me: "hi". This gives you the lowest chance to succeed.

I have received total 51 messages for my spare room and my selection was super quick due to those mistakes people make.

Only a handful of candidates sent me nice, clear, intelligent messages introducing themself, showing their character and style. I appreciated and replied to all of them even if they haven't been selected.

Hope this helps. Good luck for everyone's search!

They solved my problem very quick and very easy!

Thank you Hafsa. although it took forever for us to figure out my email correctly (look at the email correctly now☝️), she took no time to understand and deliver my requests. Thank you and Sweet voice btw xx.

Simple and easy to create an ad. Inexpensive, if short term.