Purchased online a new Hoover integrated washing machine as mine broke down. It was delivered within 24hrs! Sandeep an Maciẽj arrived to deliver, install and take away my old one! These guys... See more
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Company details
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Sonic Direct has grown to become one of the UK's largest independent electrical retailers. The business has achieved numerous accreditations, including Investors in People, and has often won industry awards for its high standards of customer service. Sonic Direct is also a Google Certified Shop with customers frequently rating the Company 5/5.
Sonic Direct .. Electrically Unbeatable !
Written by the company
- Google Certified Shop & Trust Pilot
- In recognition of our high standards of customer service, we are a Google Certified Shop & Rated 4.9/5 Excellent by Trust Pilot. As such, you can be sure that you’ll receive reliable dispatch and excellent customer service.
- Trusted Shops
- We have achieved Trusted Shops accreditation. Trusted Shops offers a comprehensive service for the benefit of the consumer, which encompasses accreditation, trustmark, buyer protection and customer service.
- Euronics Retailer
- As a member of Euronics, we are able to source fast moving, high demand lines and ultimately pass on the benefit of being part of a £500m national buying group.
- Investors in People
- As a recognition of our continuous focus upon developing and reinvesting in our dedicated staff, we have achieved the Investors in People standard - the leading management benchmark.
Contact info
Ingleby Road, BD8 9AN, Bradford, United Kingdom
- 01274 575000
- reviews@sonicdirect.co.uk
- www.sonicdirect.co.uk
Asks customers to review
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Replied to 98% of negative reviews
Typically replies within 1 week
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Great service and help
I needed help to have my dryer lifted down from the top of my existing washer in order to have the new appliance fitted. The drivers helped with this and I couldn't find my stop tap for the water but the delivery drivers found it and turned out of to fit the new machine. All done incredibly patiently and a credit to Sonic for their help
Fast delivery
Fast delivery, competitive price. Kept informed of delivery. Took away old washing machine and installed new one. Delivered approximately 36 hours after order.
Great service at Sonic.
Ruiz greeted us as soon as we walked in. We were looking for a fridge-freezer. Straight away we were shown the 2 that would fit in our tight space & with his knowledge, he helped us to make the right choice.
He arranged not only the earliest delivery but instructed the driver to make it as hassle-free as possible for us.
Thank you Riz. We are enjoying the new fridge-freezer.
I would have given 5stars but because I…
I would have given 5stars but because I had to take the delivery myself the driver and his pal would not deliver it to my back door health and safety issues gone mad but Sonic have been good to me so I awarded them 4stars
Nice atmosphere as soon as you step…
Nice atmosphere as soon as you step in,know what they are selling, good service from everyone 👍
Had trouble with a microwave bought on…
Had trouble with a microwave bought on a Thursday by Tuesday the door wouldn't open. Took it back expecting it to be replaced but they said Panasonic didn't do that. Rang Panasonic they said take it back because it was only days old I would get a new one.
Problem solved.
Have always brought our electric…
Have always brought our electric appliances from you and will continue to do so, very helpful and no pressure selling👍🏻
Very helpful and noligable
Very helpful and noligable, fast and easy shopping for what I needed and delivered to my car.
Great product excellent service.
Just want to thank these two great…
Just want to thank these two great delightful delivery guys Sandeep and Maciej. They were very helpful and very nice
Knowledgeable
Knowledgeable, helpful ,polite customer sevice from the sales staff,deliverymen and fitter.
Good sales person exerlelent…
Good sales person exerlelent information
Good delivery
No complaints
Ordered a pretty ambitious fridge…
Ordered a pretty ambitious fridge freezer. Sandeep and Maciej were excellent delivery guys, was really impressed that they managed to fit it in and get it through the hallway. Good, hardworking lads.
Everything was perfect,excellent…
Everything was perfect,excellent service,excellent delivery,all staff were helpfull not pushy,thank you very much.
A good company to buy a TV from.
I like this company as an electronics store. I bought a TV from them recently and I am very happy with the product, the price, the sales guy that contacted me. So, this company is good. The company they use for delivery is not that good but they are looking into that but I would recommend this store if you want to buy a TV.
I would just like to say a big thank you to Magic & Sandeep .
I would just like to say what an amazing experience we had with the delivery drivers from sonic mega stores Bradford Magic & Sandeep were so professional, polite, efficient experienced in the way they conducted themselves with our delivery we are so pleased with our purchase. I would definitely recommend this store thanks again guys.
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