Parfum-Zentrum Reviews 

2,506
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This is one of the most trust worthy online store I’ve ever come across, delivery service on perfect time , customer service 100% product quality 100%. My only concern is in other to get free ship... See more

Rated 5 out of 5 stars

I was a first-time customer ordering from this website, so I was naturally a bit hesitant at first. The prices were significantly lower than what I had seen on other well-known websites, whi... See more

Rated 5 out of 5 stars

Parfum Zentrum: I'm very happy with my order (I bought 3x 125ml Garanat Le Gemme). The order took 2 days to arrive. The perfume was in great condition, authentic and not a cheap knock off. I will... See more

Rated 5 out of 5 stars

I would give them 10 stars if I could! Unbeatable prices. Impeccable packaging (everything is delivered tightly secured). Super fast delivery. And you get 3% off in everything after the first purchase... See more

Company details

  1. Wellness Center

Written by the company

Online Händler mit preiswerten Markenparfüms. Die meisten Artikel sind sofort lieferbar. Eau De Parfum und Eau De Toilette im Sonderangebot. Große Auswahl an Kosmetik zu unschlagbaren Preisen. Besucht uns auf Parfum-Zentrum.de


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(2,506)

1,342 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I placed two separate orders with this…

I placed two separate orders with this company. The first order arrived complete with two Gucci gift sets. The second order arrived with only one Gucci gift set, while the Sospiro Vibrato perfume (worth approximately €162) was missing.

I reported the issue immediately after delivery and sent photographs of the package as requested. The items that were delivered were gifts and were given to my family members.

The company informed me that, according to their records, the missing perfume had been packed and shipped. They then instructed me to resolve the matter with the postal service/courier and later refused a refund or replacement because I could no longer present the complete shipment with all its contents.

In my opinion, when a customer pays for goods to be delivered, the seller should support the customer in resolving any delivery issues and provide a refund or replacement if an item is missing, rather than expecting the customer to pursue the courier themselves.

As we were unable to reach a resolution, I have initiated a chargeback with my card issuer.

It’s a shame because the products I did receive were genuine and well priced, and I had hoped to continue ordering from this company.

July 13, 2026
Unprompted review
Rated 3 out of 5 stars

Good prices and good assortment

Very great prices, though even if you spend a lot, still have to pay shipping costs. Shipping is slow.

No real loyalty program, except offering 3 EUR extra discount on a 4k order. Taking the p**s rather than actually offering something.

Cust. support not very friendly.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

I was a first-time customer ordering…

I was a first-time customer ordering from this website, so I was naturally a bit hesitant at first. The prices were significantly lower than what I had seen on other well-known websites, which made me question whether the products would be genuine. Even with those doubts, I decided to take the risk and placed an order for four fragrances worth a total of €320.

To my surprise, everything went smoothly from start to finish. My order was processed quickly, and the package arrived just three days later. The parcel was securely packed and arrived in pristine condition, with no signs of damage or tampering.

The first thing I did was carefully inspect each fragrance. I checked the packaging, bottle quality, batch codes, atomizers, and scent against authentic bottles. After thoroughly examining all four items, I can confidently say that every single fragrance was 100% original. There wasn’t a single fake or suspicious product in my order.

Considering the competitive prices, fast shipping, and the authenticity of all the products I received, I am genuinely impressed with my experience. It’s understandable to be skeptical when you see prices that seem too good to be true, especially with expensive perfumes, but my experience was completely positive.

I would definitely order from this website again and wouldn’t hesitate to recommend it to anyone looking for genuine fragrances at excellent prices.

Best regards Kirk

July 5, 2026
Unprompted review
Rated 2 out of 5 stars

Bottle and box came scratched and…

Bottle and box came scratched and atomizer doesn't work at all...

June 11, 2026
Unprompted review
Parfum-Zentrum logo

Reply from Parfum-Zentrum

Dear Customer,

thank you for your feedback.

We are sorry to hear that the bottle and packaging arrived in unsatisfactory condition and that you experienced an issue with the atomizer.

Unfortunately, we were not contacted about this matter before the review was posted. Had you informed us directly, we would have been happy to assist you immediately and find a solution.

We have now sent you a return label by email. Once the product has been returned and inspected, we will process a full refund without delay.

We apologize for the inconvenience and thank you for giving us the opportunity to resolve the matter,

Yours parfum-zentrum.de team

Rated 5 out of 5 stars

Garanat Le Gemme

Parfum Zentrum: I'm very happy with my order (I bought 3x 125ml Garanat Le Gemme). The order took 2 days to arrive. The perfume was in great condition, authentic and not a cheap knock off.

I will be buying from this discounter in the near future! 100/10 recommend.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with them has been…

My experience with them has been excellent so far. On several occasions, I have placed orders on a Friday, and to my surprise, they shipped on Saturday, with the perfumes arriving as early as Monday. I can highly recommend them.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

FAKE PERFUMES!

I have bought Nishane Ani 100ml from here since the trustpilot comments are positive and price is reasonably cheap, but it turns out to be fake! The batch code is missing on my bottle, smell goes away after 15 minutes! I mailed them about my issue almost for a month ago and still didn’t get any reply! This website is selling fake parfumes, i also contacted nishane and what they told me is that this website is not authorised to sell nishane products!
I gave this parfum a lot of chances and sprayed multiple times on my skin which caused me to use around 10 percent of the bottle but i still want to get a refund since it’s not my problem!

January 12, 2026
Unprompted review
Parfum-Zentrum logo

Reply from Parfum-Zentrum

Dear Customer,

we take allegations of selling counterfeit products extremely seriously and would like to clearly state that we do not sell fake perfumes. All products we offer are sourced from verified and established suppliers.

Regarding your claim about not receiving a reply — our records show that we responded to your email on January 23, 2026 at 12:30 PM. We kindly ask you to please check your inbox carefully, including your spam/junk folder, and reply directly to our message so we can continue resolving the matter.

Concerning the product Nishane Ani 100ml:

Batch codes may vary in placement depending on production series.

Fragrance longevity can differ significantly depending on skin type, environment, storage conditions, and individual perception.

That said, we are absolutely open to reviewing your specific case individually. Please respond to our email so we can move forward constructively and find a fair solution.

Kind regards, Yours parfum-zentrum.de team

Rated 5 out of 5 stars

I ordered most of the perfumes in my…

I ordered most of the perfumes in my collections here on this shop. This shop is trustworthy and the customer service is top notch. They are selling legit brands of fragrances and at a very low price. I will and always will buy on this shop. I highly recommend them.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Fast Services

Yes the order came within a day I ordered it on Tuesday evening and Thursday morning it arrived.The exact perfume at a very very discounted price was definitely a steal.Yes 100% love the efficiency I mean it 100%

January 15, 2026
Unprompted review

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