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Livecareer - Online Resume Builder Reviews 

22,525
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Many customers found the platform incredibly easy and intuitive for creating and updating CVs, praising its professional results, modern templates, and clear guidance. The service is consistently described as very helpful and effective in assisting users with their job search. However, some customers were dissatisfied with the subscription model, noting misleading "free" advertising that led to unexpected payments or automatic renewals without clear consent. Many also found the monthly fee too expensive, especially when the service was only needed for a single use.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and intuitive... See more

Website

Customers consistently note positive experiences with the website, praising its modern templates, ease of... See more

Subscription

Reviewers express significant dissatisfaction with the subscription process, citing that they were charged... See more

Service

Consumers find service to be positive, with many reviewers describing it as great, easy to understand, and... See more

Price

Clients share ambiguous opinions on price, with many expressing frustration over unexpected charges after an... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Convenient easy to use application for creating/updating your CV. Pleased with finished product after tinkering with it a few times. Useful function would be to be able to see finished item as it wo... See more

Company replied

Rated 4 out of 5 stars

The only problem I had was the way of handling the account payment. It was frustrating, that the subscription had automatic renewal. It fit much better, if I could control the payment period better, t... See more

Company replied

Rated 4 out of 5 stars

Easy to use, allows somewhat to edit design and structure. It was not clear that paying small fee for one time Resume download leads to permanent agreement. I terminated because of this.

Company replied

Rated 4 out of 5 stars

This is a great platform to develop your cv , with the style needed for every aplication. has many graphical options to choose.

Company replied


Company details

  1. Resume Service

About Livecareer - Online Resume Builder

Written by the company

See why professionals place their trust in Livecareer Resume Builder to improve their online job search by reading our user reviews.

Livecareer.com has been a trusted partner of millions of job seekers, helping them build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.

Our user-friendly interface and free expert advice make it easy to navigate the complexities of job searching. With access to a vast collection of resume templates and cover letter samples, along with AI job search tools, you’ll be well-positioned to stand out to employers and secure your dream job.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

23K reviews

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4.3

All reviews

(22,525)

9,850 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

As a neurodivergent person

As a neurodivergent person, I invested a great deal of time, effort, and concentration into creating my CV, however find this experience extremely disappointing. I have tried to make payment using both my Visa and Mastercard, but neither has worked. I was also unaware that the payment would be processed as an international transaction, and this was not made clear during the process.
I feel this information should be clearly displayed to customers before they begin the process or at least before completing their CV.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

it was great in all

it was great in all, and after i finished my work i didn`t need it anymore. i would recommend it to everybody who searches for a job though

July 22, 2026
Livecareer - Online Resume Builder logo

Reply from Livecareer - Online Resume Builder

Hello,

Thank you so much for sharing your feedback with us! We are thrilled to hear that the platform worked so well for you while you needed it, and we truly appreciate your high recommendation to other job seekers. Congratulations on finishing your work, and we wish you all the absolute best in your career!

Best regards,
LiveCareer Customer Support Team.

Rated 5 out of 5 stars

Alles gut :)

Everything is gut
..

July 22, 2026
Livecareer - Online Resume Builder logo

Reply from Livecareer - Online Resume Builder

Hallo,

Vielen Dank, dass Sie Ihre positive Erfahrung mit uns teilen. Es freut uns außerordentlich zu hören, dass alles bestens geklappt hat und Sie mit unserem Service rundum zufrieden sind. Wir sind weiterhin gerne für Sie da und wünschen Ihnen eine wundervolle Zeit!

Mit freundlichen Grüßen,
LiveCareer-Kundensupport-Team.

Rated 5 out of 5 stars

good platform

July 22, 2026
Livecareer - Online Resume Builder logo

Reply from Livecareer - Online Resume Builder

Hello,

Thank you so much for taking the time to share your feedback with us. We are truly delighted to hear that you had a positive experience and found our platform so good and reliable to use. Wishing you a wonderful day!

Best regards,
LiveCareer Customer Support Team.

Rated 5 out of 5 stars
Livecareer - Online Resume Builder logo

Reply from Livecareer - Online Resume Builder

Hello,

Thank you very much for taking the time to share your feedback with us. We are delighted to hear that our platform provided a quick CV rewriting process and a smooth, easy download experience for you. Wishing you the best of luck in your career journey!

Best regards,
LiveCareer Customer Support Team.

Rated 5 out of 5 stars

I will come back

I will come back. I use the service when I need it. I have been using live career for a couple of years now.

July 22, 2026
Livecareer - Online Resume Builder logo

Reply from Livecareer - Online Resume Builder

Hello,

Thank you so much for sharing your feedback with us. We are truly delighted to know that you have been relying on the LiveCareer platform for a couple of years and that our service continues to meet your needs whenever you require it. Your long-term trust and loyalty mean a great deal to us, and we look forward to continuing to assist you in the future.

Best regards,
LiveCareer Customer Support Team.

Rated 4 out of 5 stars

it was quite useful

July 22, 2026
Livecareer - Online Resume Builder logo

Reply from Livecareer - Online Resume Builder

Hello,

We sincerely appreciate you taking the time to leave us your feedback. We are thrilled to know that you found our platform so useful and that it provided a great experience for you. We remain dedicated to delivering practical and valuable solutions for you.

Best regards,
LiveCareer Customer Support Team.

Rated 5 out of 5 stars

good cv

good customer service

July 22, 2026
Livecareer - Online Resume Builder logo

Reply from Livecareer - Online Resume Builder

Hello,

Thank you so much for taking the time to share your feedback with us. We are absolutely delighted to hear that you had a great experience with our customer service team and received the support you needed. Providing prompt, helpful, and pleasant assistance is always our top priority.

Best regards,
LiveCareer Customer Support Team.

Rated 5 out of 5 stars

Very good help

Very good help

July 22, 2026
Livecareer - Online Resume Builder logo

Reply from Livecareer - Online Resume Builder

Hello,

Thank you for your kind review. We’re delighted to hear that our platform was helpful to you. Your feedback means a lot to us, and we wish you the very best in your future career endeavors!

Best regards,
LiveCareer Customer Support Team

Rated 5 out of 5 stars

👍👍👍👍👍👍👍👍👍👍

👍👍👍👍👍👍👍👍👍👍

July 22, 2026
Livecareer - Online Resume Builder logo

Reply from Livecareer - Online Resume Builder

Hallo,

vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben und uns 5 Sterne zu geben! Wir freuen uns, dass Sie eine positive Erfahrung gemacht haben und wünschen Ihnen alles Gute für Ihre Zukunft.

Mit freundlichen Grüßen,
Ihr LiveCareer-Kundenservice-Team

Rated 1 out of 5 stars

I cancelled this in 2024 to only…

I cancelled this in 2024 to only recently discover that the company has been taking payments from my credit card ever since then, although I know this is partially my fault for not checking statements properly, the lady who I spoke to at customer services was extremely rude and patronising, she really needs some lessons in customer service!

July 22, 2026
Livecareer - Online Resume Builder logo

Reply from Livecareer - Online Resume Builder

Hello,

Thank you for taking the time to share your feedback with us.

We sincerely apologize for any confusion or frustration you may have experienced with our website, as well as the experience you had when contacting our support team. While we appreciate your understanding regarding account statement reviews, we are sorry to hear that your experience did not reflect the level of support we are committed to providing. This is certainly not the level of support or professionalism we strive to provide, and your comments regarding this interaction will be carefully reviewed as we continue to improve our services.

Regarding your account, our service operates through a subscription model, which includes a 14-day trial that renews automatically unless canceled beforehand. These conditions are presented during the registration process, including at the point of purchase, within the terms and conditions, and again in the confirmation email sent immediately after the initial payment. This message outlines the subscription terms, billing frequency, and cancellation information to ensure full transparency.

We understand and recognize the importance of clarity at all stages of the customer experience, and we remain committed to providing dedicated assistance.

We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at customerservice@livecareer.co.uk.

Best regards,
LiveCareer Customer Support Team.

Rated 5 out of 5 stars

Very nice work

It was very easy to do a CV and looks very professional

July 22, 2026
Livecareer - Online Resume Builder logo

Reply from Livecareer - Online Resume Builder

Hello,

Thank you for your positive feedback. Our goal is to provide a seamless and effective user experience, so we’re pleased to hear that creating your CV was easy and that you were happy with the professional result. We appreciate your support and wish you every success in your career journey!

Best regards,
LiveCareer Customer Support Team

Rated 5 out of 5 stars

All program is sample

All program is sample, great! It was very easy for me too.

July 22, 2026
Livecareer - Online Resume Builder logo

Reply from Livecareer - Online Resume Builder

Hello,

Thank you for your great review. We’re delighted to hear that you found our service easy to use and had such a positive experience. Our goal is to make creating a professional CV as simple and efficient as possible, and we're glad we could help. We wish you much success in your career path!

Best regards,
LiveCareer Customer Support Team

Rated 1 out of 5 stars

i was charged 19 usd with no approval

i was charged 19 usd with no approval! i did not request any service and my credit card was charged! i request refund immediately and stop any subscription!!

July 22, 2026
Unprompted review
Livecareer - Online Resume Builder logo

Reply from Livecareer - Online Resume Builder

Hello,

We appreciate you sharing your experience. We sincerely apologize for any confusion or frustration you may have experienced with our website. We want to assure you that our service is transparent, and we provide an overview of our subscription model and billing terms before, during, and after the sign-up process. We understand your concerns and would like to provide some clarification.

We do not offer one-time trials or one-time payments, and we do not charge per resume, as our service operates through a subscription model. After the initial fee, which grants full access to all features, such as unlimited resumes and cover letters, job application tips, expert-written content, etc., if the subscription is not cancelled within 14 days, it automatically renews into a paid monthly plan to maintain uninterrupted access. These conditions are presented during the registration process, including at the point of purchase, within the terms and conditions, and again in the confirmation email sent immediately after the initial payment. This message outlines the subscription terms, billing frequency, and cancellation information with the intention of maintaining and ensuring full transparency. You can also see it reflected in your account details: "Settings/Subscription Overview/View billing history" (Please note that our services only charge for active subscriptions). We understand and recognize the importance of clarity at all stages of the customer experience, and we remain committed to providing dedicated assistance.

To provide you with the support you need, please look for a message from Trustpilot asking for your account information. We are fully committed to changing your opinion about us and ensuring you receive the excellent customer service we take pride in.

Best regards,
LiveCareer Customer Support Team.

Rated 5 out of 5 stars

Very good tool.

July 21, 2026
Livecareer - Online Resume Builder logo

Reply from Livecareer - Online Resume Builder

Hello,

Thank you for sharing your feedback with us! It’s amazing to hear that you found LiveCareer to be a very good tool. We’re pleased that the tool has been useful for your current needs, and it will be our pleasure to support you again in your career journey whenever you choose to use the platform.

Thank you once again for sharing your appreciation. We wish you continued success in all your professional endeavors.

With sincere appreciation,
LiveCareer Customer Support Team.

Rated 5 out of 5 stars

Nice

Nice to have

July 21, 2026
Livecareer - Online Resume Builder logo

Reply from Livecareer - Online Resume Builder

Hello,

Thank you very much for the 5‑star feedback! We’re glad to know that you consider LiveCareer nice to have and that the platform has been helpful for you. Your appreciation brings us great encouragement and strengthens our commitment to maintaining a professional and reliable service. We truly appreciate your feedback. Satisfied customers make our days brighter!

Best regards,
LiveCareer Customer Support Team.

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