Kitchen World Reviews 

399
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a truly great experience working with this company. Customers frequently praise the design consultants for their exceptional helpfulness, professional guidance, and remarkable patience throughout the entire planning and design stage. People consistently note that the friendly staff provide fantastic recommendations and create highly practical layouts perfectly tailored to their specific space needs. Some reviewers were not happy with the installation process, mentioning frustrating issues such as measurement errors, unexpected delays, or problems with the fitters. Consumers also pointed out occasional communication challenges, minor service hiccups, and frustrating product discrepancies that required extra effort once the work was finished.

What people talk about most

Staff

Customers had positive experiences with staff, praising their helpfulness and professionalism throughout the... See more

Service

People report positive experiences with service, noting that staff members are exceptionally helpful,... See more

Product

Clients share positive opinions on product quality, noting that the items received are of a very high... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are helpful,... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with the fantastic finish and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

had the pleasure of dealing with john grace, who guided us throughout out kitchen journey. kitchen world was our first port of call and after having the pleasure of dealing with John's expertise we di... See more

Company replied

Rated 5 out of 5 stars

We recently got our new kitchen from Kitchen World, absolutely thrilled from start to finish was incredible. Michelle designed the perfect space ,she was so lovely and really did a fantastic design.A... See more

Rated 5 out of 5 stars

booked a consultation with kitchen world. we met with john grace. He immediately put us at ease and was very professional and easy to deal with. we got a fair priced quote and we decided to go ahead w... See more

Company replied

Rated 5 out of 5 stars

We’ve just had our brand-new kitchen fitted and honestly, we couldn’t be happier with the result! From day one of the design process, John at Kitchenworld, Waterford made everything so easy for u... See more


Company details

  1. Kitchen Supply Store
  2. Kitchen Furniture Store
  3. Kitchen Remodeler

Written by the company

About Kitchen World Kitchen World is one of Ireland’s leading kitchen manufacturers and retailers, proudly designing, manufacturing and installing kitchens for Irish homes for over 45 years. With showrooms across Ireland and a state-of-the-art manufacturing facility in Dublin, we combine locally manufactured kitchens with a premium German collection to offer customers a wide range of styles, finishes and price points. Our experienced design teams work closely with each customer to create kitchens that are both beautiful and practical, tailored to suit individual homes, lifestyles and budgets. From the first design consultation through to installation, our focus is on delivering a smooth and professional experience at every stage. At Kitchen World we believe great kitchens start with great design, quality materials and attention to detail. Every kitchen is built to last and installed by experienced fitters who take pride in their workmanship. We are proud to have helped thousands of customers across Ireland transform their homes, and we look forward to doing the same for many more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

399 reviews

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No recent history of asking for reviews

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4.7

All reviews

(399)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

5 stars

5 stars - Highly recommend John Grace from Kitchen World. From the very start, John has been fantastic to work with. He really listens, understands what you want, and brings great ideas to the table. He has also been very mindful of budget, which has made the whole process feel much less stressful. We have not had the kitchen fitted yet, but so far everything has gone brilliantly and we are off to a great start. I will update this review once the kitchen is fully fitted and finished, but at this stage I would highly recommend John and Kitchen World.

June 12, 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Michelle,

Thank you so much for your wonderful review.

We're delighted to hear you've had such a positive experience with John so far. It's great to know he's been able to guide you through the design process while keeping your budget in mind.

We'll be sure to pass your kind words on to John. We look forward to helping bring your new kitchen to life and can't wait to see your updated review once it's complete.

Kind regards,

Kitchen World Customer Care Team

Rated 5 out of 5 stars

From the moment we went into Kitchen…

From the moment we went into Kitchen World the level of Customer Service was absolutely fantastic. We dealt with John in Waterford and he was just brilliant at his job. He knew exactly what we wanted and gave some great advice to us. The communication was also always brilliant and we were kept in the loop throughout the whole process. Our kitchen is exactly what we wanted and more ! Honestly we are just over the moon with everything and will be recommending John and Kitchen World to anyone who will listen!

June 11, 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Leanne,

Thank you so much for your fantastic review.

We're delighted to hear how happy you are with your new kitchen and the service you received from John. It's great to know he understood exactly what you were looking for and kept you informed throughout the process.

We'll be sure to pass your kind words on to John. Thank you for choosing Kitchen World and for recommending us – it really means a lot.

Kind regards,

Kitchen World Customer Care Team

Rated 5 out of 5 stars

John was a pleasure to deal with from…

John was a pleasure to deal with from start to finish. Friendly, knowledgeable and very patient while discussing various kitchen design options. Great communication and excellent customer service. I’d happily recommend him to anyone planning a kitchen project.M

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Master wardrobes

We had our Master wardrobes supplied and fitted by Kitchen world and we are thrilled with the result. Dealing with Patricia Quinn was a pleasure and we were always kept up to date with any issues which was very reasuring during the process.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Had the pleasure of working with Lianne…

Had the pleasure of working with Lianne to design my kitchen! Couldn’t recommend her enough as a consultant! Answered all my questions and was super helpful throughout the process! Really trusted her opinion and looking forward to the final product being installed!

May 9, 2026
Unprompted review
Rated 4 out of 5 stars

Patricia was so friendly

Patricia was so friendly, nice, efficent and helpfull. Unfortunately Kitchen World did not have what we wanted but wanted to give 10 out of 10 for customer service. Would recomend anyone to call into them.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

We recently worked with John Grace at…

We recently worked with John Grace at Kitchen World in Waterford to design our new kitchen, and we couldn't be happier with the experience. John is incredibly knowledgeable and helped us completely reimagine our layout to maximize both storage and workflow. John listened to our ideas but also offered brilliant suggestions we hadn't thought of. There was absolutely no pressure or sales tactics—just genuine expertise and patience as we finalized our choices. We have a date scheduled later this year for fitting and we have full confidence in John that a very professional service will be provided.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish absolutely delighted with our new kitchen exactly want we wanted ...John was great to deal with very knowledgeable with great ideas and organised everything was great at keeping us updated would definitely recommend Kitchen World

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent kitchen design experience with John Grace.

We recently had our new kitchen designed by John Grace at Kitchen World Waterford. We have been extremely impressed with the experience so far. From the initial consultation through to the design process, John has been professional, knowlegeable, and very easy to work with. He took the time to understand exactly what we wanted and came up with a design that perfectly suits our space and lifestyle. The design looks fantastic, and we are looking forward to seeing the finished kitchen come to life.

Based on our experience to date, we would highly recommend John Grace and his colleague Barbara in Kitchen World to anyone considering a new kitchen.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Kitchenworld waterford

We worked closely with John Grace at Kitchenworld Waterford to finalise the design for our kitchen and we were very pleased with the experience throughout. John was approachable, knowledgeable, and genuinely helpful from start to finish. He took the time to understand what we wanted and offered practical advice and design ideas that really helped improve the overall layout and flow of the kitchen.

John went above and beyond to make sure all of the details came together exactly as we had hoped. We’re delighted with the final design and would highly recommend John and the team at Kitchenworld Waterford for their professionalism, expertise, and excellent customer service

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Kitchen World and…

I cannot recommend Kitchen World and specifically Lorna enough!! She has made the entire process so easy and fun - her attention to detail and fantastic design ideas have created the most stunning kitchen and I could not be happier!! A real gem and I’m delighted!

May 20, 2026
Unprompted review
Rated 4 out of 5 stars

Delighted with our kitchen! Exceptional fitting by Sean, but room for process improvement

Overall, we are absolutely delighted with our new kitchen. Sai was very helpful throughout the planning process, guiding us through the design from start to finish.

The Highlight: Sean the Fitter
A huge, special mention must go to our fitter, Sean. He is an exceptional carpenter whose attention to detail and workmanship are second to none. He truly went above and beyond for us throughout the install—he even helped me move our fridge into the house! He is an absolute asset to the company.

Area for Improvement: Pre-Installation Site Visit
While the end result is fantastic, the installation process faced a few days of delays. When Sean arrived, several electrical points didn’t perfectly align with the plans, meaning we had to call our electricians back out for a half-day of rework. Because tradespeople are juggling tight schedules, having them on standby isn't feasible.

I strongly recommend that Kitchen World implements a quick, second site visit a day or two prior to installation. A final check would catch these alignment issues early, saving time for both the clients and the fitters. (Additionally, we only discovered on installation day that our planned spice rack wouldn't fit due to the extractor size, which would have been great to have flagged during the design phase).

We are very happy with the final result, and if you get Sean as your carpenter, you are in brilliant hands!

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of going to…

I recently had the pleasure of going to kitchen world Waterford and was met by John grace , he went through all my options and was very helpful in helping me design my kitchen, he took lots of time making sure I was happy and that I had the best possible flow and design that fitted my needs , i am also impressed with his follow up when kitchen was installed and making sure every little detail was correct, extremely happy with the service to date

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

John Grace from Kitchen World Waterford…

John Grace from Kitchen World Waterford was absolutely brilliant taking us through all the steps of choosing our lovely new kitchen. He answered every question we asked, thoroughly and always responded to our correspondence immediately , he designed a lovely layout and we were delighted with the service we received from him Kitchen World

April 29, 2026
Unprompted review
Rated 4 out of 5 stars

Beyond what we could have imaged

We've had a long 2 year kitchen planning and designing with Michelle in the the Long Mile Road branch and we have to say from start to finish Michelle just got our vision and brought it to life - even pointed out things we didn't know we needed, thanks Michelle ;) Finally the kitchen is in now and to say we're over the moon is an understatement, the finish the quality it is beyond our expectations.
When picking your next kitchen, please do yourself and favour and contact Kitchen World, Long Mile Road.
Thanks to all the gang and especially to Michelle.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Lorna is fantastic

Lorna is fantastic. She designed an accessible, easy to use and attractive kitchen that fully fitted my needs, and made the most of a rather dark and cramped base. It is now bright and airy, and I have lots of storage and everything is easy to reach. Her fitting team is excellent and very hard working, so thanks is due to Andrii and Mantas.

April 30, 2026
Unprompted review

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