Direct Wholesale Kitchens & Bedrooms Reviews 

68
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for providing professional guidance and expert advice throughout the entire design phase, making the process feel easy and stress-free. Many consumers highlight the exceptional customer service and the impressive selection of high-quality finishes available for their new kitchen projects. However, some reviewers were not happy with the installation process, noting delayed completion times, poor finishing, and damaged or missing components. A few other people also felt that after-sales support was lacking, mentioning communication difficulties when trying to resolve ongoing product issues.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and great... See more

Product

People report overwhelmingly positive experiences with the product, expressing delight and satisfaction with... See more

Service

Customers consistently note positive experiences with service, highlighting a smooth, professional, and... See more

Customer service

Customers had positive experiences with customer service, often praising staff members for being reliable and... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with the craftsmanship, top class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently bought a new kitchen from DWK and had a great experience from start to finish. Deepak was really helpful throughout the whole process and made everything feel easy and stress-free. He list... See more

Rated 5 out of 5 stars

We’ve recently had our kitchen installed and we couldn’t be happier with DWK! From dealing with Ian at the very beginning of the design process, to Claire who was always in contact regarding the sch... See more

Rated 5 out of 5 stars

We went to DWK after being recommended by a friend and ended up ordering our kitchen there. Deepak was great to work with — very approachable, patient, and happy to explain things without overcomplica... See more

Rated 5 out of 5 stars

We had a very positive experience with DWK from start to finish and we couldn't be happier with our new kitchen. A special shout out to Anna who was amazing at her job. She really took the time to u... See more


Company details

  1. Kitchen Remodeler
  2. Kitchen Furniture Store
  3. Kitchen Supply Store

Written by the company

One of Ireland's leading kitchen & bedroom creators. We design & build your dream kitchen in our state of the art facility. Book a free consultation with an expert designer & see your kitchen design come to life, in the hands of our skilled craftspeople. Based in the centre of Edenderry, we're easy to access from Dublin via the M50 and M4. We're just over 35 minutes from Liffey Valley and we're a short drive from Enfield, Mullingar and a host of midlands towns. We've free parking on site and our showroom is open 6 days a week. Contact us to book an appointment with an expert kitchen designer and we'll make your dream kitchen a reality.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(68)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DWK after sales is very very poor

DWK was very helpful during the design stage, but once money had been paid the experience changed completely.

They could not give me a delivery date, then eventually rang to say the kitchen would be arriving the following morning — with virtually no notice. The fitter left the kitchen covered in dust and sawdust. Doors were missing, and a back panel arrived looking damaged.

We have had to constantly chase DWK for updates. The missing doors were eventually supplied, but the damaged back piece still has not been resolved. Every time I ring, it feels like I am starting a completely new conversation and have to explain the whole situation again.

A kitchen is a major purchase. The lack of communication, organisation and follow-through has been incredibly frustrating and left us exhausted.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Superb Service

Claire was very welcoming and the hospitality was alway excellent when I commuted from the North to discuss a project. She was always available for any queries, and would always promptly return my calls without exception. Nothing was too much bother. Claire is unfalteringly reliable and attentive, with the ability to smooth out any issues in a timely and professional manner.

The kitchen designer, Brian, was superb and curated a perfect design for our space with great care and attention to detail.

July 29, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from DWK!!

DWK started my kitchen and utility on 6th NOVEMBER and it’s STILL not finished on 21st MARCH!!
I will be adding a more detailed review of my dissatisfaction if it is not sorted promptly! This is the first of many reviews I intend sending…..

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

Great sales people, terrible delivery and zero after sales service

Great sales people , good design department , dreadful delivery service , changed delivery time 3 times at short notice, You pay in full before delivery and i was assured this would not be a problem, any issues would be swiftly resolved. They have absolutely no after sales service or follow up, you have to keep calling them. In the end the tv unit would have to partially dismantled to correct the mistakes and then it would have been touched up with paint on a sprayed unit. Everyone I talked with was going to speak to management and get them to call me , never got a call. Proceed with an abundance of caution: get a document that clearly lays out the procedure and time table for corrections: from the sales instillation and after sales leave nothing to chance; my summary is that I was totally disappointed with my them

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

After Service is shocking.

Our design was fine. I paid my deposit and then went to another company for a comparison. The price was €10,000 cheaper. I am still waiting on my deposit 3 phone calls, 3 emails and 9 working days later. Simply not good enough.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Jenny

We recently purchased our new kitchen from DWK and we are delighted with what we received. Anna's attention to detail was second to none. She was very pleasant and helpful throughout the process. A big thanks to Anna and DWK

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend D.W.K

Would highly recommend D.W.K. kitchens. Very efficient and great knowledge and experience. I had the pleasure of dealing with a lady called Anna whom guided and advised me in every aspect when choosing my new kitchen. Thanks again Anna for all your help.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Anna

I recently dealt with the amazing Anna from DWK Kitchens. From our very first meeting I knew that her professionalism, her knowledge, her attention to detail and her listening skills were all excellent. Anna’s design skills are also outstanding She listens carefully, offers expert advice, and transforms ideas into a beautiful, practical kitchen that exceeds expectations. Her product knowledge is second to none, and she guides you through every option with clarity and confidence, making the entire process smooth and stress-free.
What sets Anna apart is her work ethic and her dedication. She is incredibly friendly and approachable and listened to all my needs and wants. It’s clear she takes pride in all her work. She is an absolute credit to the company and brilliant at what she does.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

New house kitchens

My two daughters are both building new houses and will be requiring a new kitchen for each house.We spoke to Siama and found her very helpful friendly and professional.We would have no hesitation in dealing with her in the near future

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

DWK.

A friend of mine recommended me DWK, and he was absolutely right. Great design, and great assistance from Saima.
Do yourself a favour and visit DWK

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

New kitchen

So happy with the new kitchen. Thanks to saima for helping me pick the best option.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot recommend DWK enough

Cannot recommend DWK enough. Exceptional service and quality from start to finish. A special thank you to Anna who was so helpful and guided us through the process. Will definitely be back!

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Kitchen

Bought a kitchen, and had a great experience dealing with anna, would reccomend anyine to buy from them , weel done anna

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Got new Kitchen from DWK

Got new Kitchen from DWK, impressive range of finishes and colours,
Got some great clues and advice from one of their designers Saima.
I'm very happy with the layout and the look of it.
Highly recommended.

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

We went to DWK after being recommended…

We went to DWK after being recommended by a friend and ended up ordering our kitchen there. Deepak was great to work with — very approachable, patient, and happy to explain things without overcomplicating anything. He helped us make decisions we actually felt confident about, and the whole process ran smoothly. Really pleased with the service and the end result.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Really happy with our new kitchen

We recently bought a new kitchen from DWK and had a great experience from start to finish. Deepak was really helpful throughout the whole process and made everything feel easy and stress-free. He listened to what we wanted, gave good advice, and was always professional. We’re really happy with how the kitchen turned out and would definitely recommend DWK.

December 2, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look