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Julian Charles Home Reviews 

10,028
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,584 reviews, reviewers overwhelmingly had a great experience with this company. Satisfied buyers frequently mention that the products are of exceptional quality, offering wonderful comfort, beautiful designs, and great overall value for money. People also deeply appreciate the remarkably fast delivery service, noting that their online purchases arrive securely packaged and well ahead of schedule. However, some customers also noted occasional issues with poor material quality, thin fabrics, or unexpected textile types that failed to meet their personal expectations. A few other people experienced frustrating delivery delays, missing package components, or major difficulties obtaining helpful customer support responses regarding their pending orders.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with the overall quality and... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction with the materials and value... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting fast and on-time arrivals.... See more

Order

Consumers find order to be positive, highlighting a straightforward and easy ordering process with prompt... See more

Price

Customers consistently note positive experiences with price, often highlighting the exceptional value and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good communication, fast delivery and the product is good quality. This company gave the best discount currently available. I bought the super comfort version to replace my 10 year old Dunlopillo... See more

Rated 5 out of 5 stars

Lovely design and pleased with my purchase. Wish I’d read it properly though as no cotton just polyester but having said that it washed beautifully and dried quickly and no ironing required.

Rated 5 out of 5 stars

Having chosen the duvet cover it arrived very quickly (48 hrs). The quality of material felt good and it felt even better having been washed prior to use. Currently waiting for first guest to sleep in... See more

Rated 5 out of 5 stars

Product quality is excellent. Probably the best duvet sets I've ever purchased and will be my first port of call for any new ones in future. I also liked the prompt delivery of my items, another reas... See more



Company details

  1. Home Goods Store
  2. Bedding Store
  3. Curtain Store
  4. Linens Store

Written by the company

The Heart Of Your Home Since 1947. Over this time, we have evolved from a small Lancashire business manufacturing ready-made curtains to a multi-channel retailer. We offer a wide range of beautifully made soft furnishings, including quality bedding, ready-made curtains, luxury duvets and home accessories. Today we have over 80 stores and concessions right across the UK, from standalone Julian Charles stores in Llandudno and Livingston to concessions in outlets such as Boundary Mill and leading garden centres.


Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(10,028)

2,437 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy

First time to buy directly on line from Julian Charles Home. Quality of duvet cover very good. Picture of product very accurate. Price and delivery good. I'm very pleased and will be happy to buy again

August 27, 2026
Rated 5 out of 5 stars

Decorative highland cow cushion

I ordered a decorative cushion. I was pleased with the selection available on the website to choose from Ordering was straightforward and delivery prompt. The quality of the product is good and I wouldn’t hesitate to use the service again.

August 24, 2026

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