Purchased exactly what I needed, downloaded it easily and installed equally easy. Ran the initial scans and everything worked out fine. Also, the net barrier set up easily. This is 3rd Mac that I hav... See more
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Review summary
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Reviews shaping this summary
Wanted to renew my Intego software. Downsized from an iMac Desktop to an iBook Pro which I am using as my main computer now. Chat with Luis Ortiz was excellent on what was the best to meet my needs... See more
I subscribed to the Intego VPN app a year ago and promptly forgot that I even had it on my computer. A reminder of the impending automatic annual payment came a few weeks ago but I forgot all about th... See more
I had a dinosaur of a laptop w an equally old Windows OS…Was experiencing probs w my current antivirus and thought best to make a change. Decided on Intego. Everything loaded fine, but for one feature... See more
Company details
About Intego
Written by the company
Mac users have unique security needs, and Intego has been working to protect them from the dangers of the Internet for over 25 years. Founded in 1997, Intego is the only company focusing solely on security for Macs and other Apple products. With a full range of products to protect Macs, Intego makes the Internet a safer place for Mac and Apple users.
Intego's security programs are designed so novices and security experts alike can protect their Macs optimally. Intego's programs have received dozens of awards from Mac magazines around the world, all of which stress the quality and ease-of-use of Intego software.
With its unique position as the Mac security specialist, Intego provides Mac users with full protection from all the dangers of the Internet. As the Internet evolves, Intego develops new programs and enhances its existing software to meet the growing security needs of Mac users.
Intego's security programs are designed so novices and security experts alike can protect their Macs optimally. Intego's programs have received dozens of awards from Mac magazines around the world, all of which stress the quality and ease-of-use of Intego software.
With its unique position as the Mac security specialist, Intego provides Mac users with full protection from all the dangers of the Internet. As the Internet evolves, Intego develops new programs and enhances its existing software to meet the growing security needs of Mac users.
Contact info
59 Rue de la Santé, 75013, Paris, France
- marketing@intego.com
- www.intego.com
4.8
Excellent
10K reviews
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So, So DISAPPOINTED after many years
I have been a satisfied Intego customer for many years. What the has gone wrong with this once great product? Your website is confusing! Your ever-expanding bundled products seem designed to be confusing! Your checkout is confusing! Your installation processes with multiple emails are pushing the boundaries of confusion. What happened? I’ve been a happy customer for a decade or more. However, the issues I have had navigating and installing your latest product and upgrades have forced me to simply delete the lot. Problem solved! I cannot support such a company. I donate the remains of my subscription to the team dedicated to fixing this mess and I wish them well.
July 7, 2026
Unprompted review
BUYER BEWARE
On 7 Jul (with definitions from 2 Jul) -- Intego VirusBarrier quarantined 3 PDF files created in 2023 using macOS Notes. It said the files contained "trojan TR/PDF.Agent". I was fairly confident it was a false positive, but I decided to select Repair All. It proceeded quietly. I was curious if the repair made the files unusable.
Upon looking for the repaired files (in their original location), I was shocked they were gone -- DELETED.
I immediately contacted Customer Support, and I was shocked even further. In their opinion, this was correct behaviour: delete PDFs, provide no dialog whether deletion was acceptable, provide no logging to state the files were deleted (logs just said Repaired).
Here are a few "enlightening" statements from Customer Support:
- PDFs are considered office documents. [Despite being created with macOS Notes.]
- No repair attempt was made because the VirusBarrier AVSDK 10.9.63 and later is expected to automatically delete these files. [No warning -- just delete, don't log, and don't inform the user.]
- VirusBarrier deletes these files. [OMG!!]
As I hunt for a replacement to Intego, I realise the review sites maybe are not real but paid advertising/click bait to earn the website some money.
BUYER BEWARE.
July 5, 2026
Unprompted review
SCAMMY company
SCAMMY company. They emailed me to advise me that my subscription was due. They said to cancel the subscription that I should log in to My Account and do so. Their website falsely claimed I'd used an incorrect email to log in (the same email address they's communicated with me on.)
I wrote to them to advise of this issue and told them to cancel the subscription.
They ignored this message and took $100 from my account without authorisation. THEFT!
They have ignored all communication from me.
Thankfully PayPal will rectify this, but my advice is STAY AWAY from this SCAM company!
July 1, 2026
Unprompted review
Poor customer experience
Product: backup manager pro
recently had a few issues with the backup so reached out to support, feedback i got was that mac was no longer supported? very poor customer service experience.
April 25, 2026
Unprompted review
Scam Alert !
Scam Alert !! Purchased Office 2024 on Groupon. So product received. Through it was too good to be true. It was !!! Save your money.
May 19, 2026
Unprompted review
easy process
May 20, 2026
Bought Intego One subscription and got no download link.…
Bought an Intego One subscription and account didn't show purchase. Credit card was charged. Support saw I purchased but had no clue on how to fix the problem. Support would only say someone would email in a couple of business days. Will not let you speak to person. Bad, bad service.
April 27, 2026
Unprompted review
Intego ONE (New)
Intego's latest offering is heads above the previous VirusBarrier product. Everything is integrated into one app. And this is by far the least demanding on resources of any AM product I've reviewed.
April 23, 2026
Unprompted review
Intego's website clearly states freemium version
Intego's website clearly states that "Intego ONE's free version provides essential protection against malware and other common threats for most Mac users. Unlike many free antivirus programs, Intego ONE offers ongoing protection without expiration or limited trials. "
I spent a long time on a Support Chat with Intego asking how I could obtain this, and ultimately was told that I would be getting an email with a trial offer for the full product. My concern is that Intego states free without expiration, and then it's not readily available? This is bait & switch. I informed the live agent that I don't need an email offering a free trial. I'd like to see the freemium (their word) version, thanks. At the agent's request I sent a screenshot of their own site showing their own info about it. It was then reiterated that I would be getting an email with a trial offer for the full product.
You don't have the freemium option available, that's ok, so take it off your own website please!
April 10, 2026
Unprompted review
Financial Charlatans
Just to warn everyone
Having being informed that I had an auto renewal against me I replied back to INTEGO twice that I had no auto renewal with them they failed to acknowledge my response. INTEGO have been informed by email that I will instruct my financial account provider to recover any monies taken without my consent.
April 8, 2026
Unprompted review
Everything worked first time.
April 5, 2026
went smoothly
April 4, 2026
Easy to purchase and clear information…
Easy to purchase and clear information about the price and the next year's price.
April 3, 2026
Awesome support!!
The support team at Intego is exemplary!! I was treated very respectfully and with exceptional knowledge of what was best for me. Intego has an awesome group of people.
March 28, 2026
Excellent assistance with upgrade and…
Excellent assistance with upgrade and installation
March 28, 2026
Purchasing a sub worked the second time…
Purchasing a sub worked the second time via direct 'offers' Intego site.
Trying to buy an Intego sub via MacWorld promotion unaccountedly failed and cost me time & effort.
March 19, 2026
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